Childcare.co.uk Reviews 

6,242
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 500 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is very easy to navigate and helps them connect with reliable childminders quickly. Reviewers deeply appreciate the secure website features and the ability to view important background checks without any hassle. Some people also felt that the direct communication tools and the handy postcode search engine made discovering local childcare completely straightforward. Reviewers are particularly happy with the exceptionally caring staff and dedicated local providers who offer wonderful support for families. Local parents consistently recommend this helpful online service to others who are in urgent need of trusted childcare assistance.

What people talk about most

Service

People report positive experiences with the service, praising the platform for helping them quickly find... See more

Staff

Users describe positive interactions with staff, noting that reviewers express deep appreciation for the... See more

Website

Customers had positive experiences with website, frequently highlighting the easy-to-use platform, helpful... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform as reliable,... See more

Customer service

Consumers find customer service to be positive, highlighting fantastic communication and support that has... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a trustworthy baby sitter for our only child of 2 years was daunting. We didn't know where to start! Childcare.co.uk has made this process easier and less stressful. It's easy to find pote... See more

Rated 5 out of 5 stars

I never dreamed that my daughter would have the best childminder I could have ever wished for. She is truly passionate about what she does and genuinely cares for every child as if they were her ow... See more

Rated 5 out of 5 stars

Amazing to have found an incredible childminder and Babysitter Casey- she’s so wonderful with our 4 year old- natural warmth and enthusiasm for everything- just so kind and lovely. Great activities fr... See more

Rated 5 out of 5 stars

I have struggled to find babysitters locally until I found this site - It was very easy to set up a profile and communicate with potential sitters. I got a great response to my ad with lots of options... See more


Company details

  1. Child Care Agency
  2. Part Time Daycare

About Childcare.co.uk

Written by the company

Childcare.co.uk is the the UK's largest online community of parents, childcare providers, tutors and schools with over 3 million members. Visit our website at www.childcare.co.uk or download our free iPhone, iPad or Android mobile apps. For customer support please contact us at www.childcare.co.uk/contact

Childcare.co.uk - the easy way to find local childcare

Written by the company

We're committed to our customers
We've been in business over 15 years and have welcomed over 3 million customers. Our business would be nothing without the support and loyalty of our community of members. If you're not happy with any aspect of our service, then please do get in touch with us directly before leaving a review, in order that we can do everything possible to try and resolve any issues that you may have. You can contact our Customer Support team at www.childcare.co.uk/contact who work 365 days a year and we aim to respond to all support requests the same day.

Customer Support is available 365 days a year

If you've got a problem then we are here to help.

Customer satisfaction is our highest priority. If you aren't happy with any aspect of our service or have a question, then our team are here to help - 365 days a year! For support please contact us anytime at www.childcare.co.uk/contact and we will respond to you very quickly.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,242)

492 reviews in the last 12 months

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Rated 5 out of 5 stars

Lifeline

Brilliant at helping us find a babysitter we could trust with our most precious thing in the world

August 9, 2026
Rated 5 out of 5 stars

A Trusted Platform for Finding Exceptional Childcare ⭐⭐⭐⭐⭐

Childcare.co.uk has been an invaluable resource for our family. The platform made it easy to find high-quality childcare that met our needs, and the detailed profiles and reviews gave us confidence in our choice.

Through Childcare.co.uk, we found a nurturing and supportive childcare environment that has had a wonderful impact on my son's development. Since attending, his self-esteem and confidence have grown significantly, and we have seen noticeable improvements in his speech, communication, and motor skills.

The platform is user-friendly, reliable, and offers a great way for parents to connect with trusted childcare professionals. I would highly recommend Childcare.co.uk to any parent looking for quality childcare and peace of mind.

September 21, 2025
Rated 5 out of 5 stars

We honestly couldn’t recommend Vicky…

We honestly couldn’t recommend Vicky enough. ❤️
Our journey with Vicky started back in 2022 when Albert joined her, and now, in 2026, our youngest son Arthur has also finished his time with her. It really is the end of such a special chapter for our family, and we feel so lucky that both of our boys have had the opportunity to grow up in such a loving, caring and nurturing environment.
Vicky is truly amazing at what she does. She is so family-orientated and has a wonderful way of making every child feel welcome, loved and special. It never feels like you are simply leaving your child at nursery or with a childminder — it feels like you are becoming part of a little family that grows together over the years. ❤️
It’s all the little touches that make such a huge difference. From making every child’s birthday feel so special and making sure they are all celebrated, to going above and beyond at Easter, Christmas, having Santa visit and creating so many magical memories for the children. These are the things that they will remember, and as parents, we will always be so grateful for.
Both Albert and Arthur have been so loved and cared for, and knowing they were happy, safe and so well looked after meant the absolute world to us.
Thank you, Vicky & the team for everything you have done for both of our boys and for all the memories you have given them. You really are one of a kind, and you will always hold such a special place in our family’s hearts. ❤️
We will miss you so much, but we know just how lucky we have been to have had you in our boys’ lives. Thank you for everything. 🥹❤️

September 6, 2026
Rated 4 out of 5 stars

Easy to use siteyrs

Easy to use site, slightly pricey but good that you can cancel on a monthly basis, would be good if you could ask people looking for childcare to actually define what they want rather than just saying childminder needed. They should provide a better. description. Also ask parents not to ghost people after they have made communication.
Overall happy with the site but you do need to keep checking in as parents are reluctant to contact you, so you need to spend time looking for prospective clients.

September 4, 2026

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