Chillisauce Reviews 7,047

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and the stress-free planning it provides for events like stag and hen parties. Many appreciate the helpful and professional staff who make the booking process easy and enjoyable, often going the extra mile to ensure a smooth experience. The holidays and locations offered are frequently described as excellent, with a wide range of activities and accommodations that contribute to memorable trips. However, some customers also noted issues with pricing, finding that the company added significant markups to certain bookings. A few people were dissatisfied with the accommodation provided, citing poor quality, unsuitable locations, and even rude staff at the venues. There were also occasional reports of missing activities from itineraries and a lack of coordination, leading to unexpected disruptions.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent organization and smooth... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise guides for being... See more

Holidays

People report positive experiences with holidays, especially when organizing group trips like hen or stag... See more

Location

Reviewers mention positive feedback about location, with many highlighting fantastic hotels in perfect... See more

Booking process

Clients share positive opinions on the booking process, highlighting its ease and convenience. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more

Company replied

Rated 5 out of 5 stars

We used Chillisauce to book my daughters Hen Do, in Bath for a party of 12. Throughout the booking, the communication was excellent, we were able to amend booking, move times and add details. Incre... See more

Company replied

Rated 5 out of 5 stars

Chilli sauce is a no brainer for anyone organising a stag or hen. Loads of options on locations and things to do. The booking process is so much easier and the best part had to be not having to get mo... See more

Company replied

Rated 5 out of 5 stars

From start to finish was great experience. The planning was made so simple and easy to choose options for the weekend. With 14 going was thinking could be hard to organise but every activity and bar w... See more

Company replied


Company details

  1. Recreation Center

Written by the company

Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Krakow

Really Impressed having not used one of this company's before. Had to leave confirming and making booking quite late due to changing group numbers but once made contact everything's was sorted within a few days. Daniel was great at the UK end with getting back to be and putting everything together. On arrival reps Agata and Victoria contacted me the day before to explain how and when where they will meet us and the.ln take to the excellent activities they provided

May 17, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for the 5-star review Ciaran. Really pleased to hear that you enjoyed Krakow.

Rated 5 out of 5 stars

The Chillisauce website made the whole…

The Chillisauce website made the whole itinerary very clear and simple for the weekend. You could also choose to pay in installments which was so helpful. Our contact was responsive to my questions which was great. Thank you for organizing a weekend which our Hen really enjoyed!

May 16, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Alice. Great to hear everything went well on the Hen Do.

Rated 5 out of 5 stars

Stag do

Very well planned day and overnight stay for a very good price, thank you

May 17, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Tony.

Rated 5 out of 5 stars

The service provided by Chillisauce was…

The service provided by Chillisauce was on point!
The plans, the organisation and the information made us just feel relaxed and enjoy!

May 16, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Mery Anne.

Rated 5 out of 5 stars

Chilli sauce is a fantastic provider

Chilli sauce is a fantastic provider. I have booked both a hen do and stag do through chilli sauce. They are perfect for building packages suited to your group with many options, communication is great throughout, easy contactable, payment plans are simple. Would highly recommend.

May 16, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you so much for the lovely 5-star review Harry. We would be more than happy to help you arrange another event when you are ready.

Rated 5 out of 5 stars

Great hen do!

Just attended a Chillisauce hen do - it was great. The activities were brilliant, and the hotel was fab. Bristol is a lovely location too. All was seamless. Would recommend using Chillisauce.

May 16, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for the 5-star review and recommendation Louise. Really pleased to hear that you loved Bristol.

Rated 5 out of 5 stars

Stag weekend

Great few days away great location transfer from and to the airport great room was good needs a little TLC great valve on food and drink great way to do a stag do well organised easy to pay events well put together well done

May 9, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Darren.

Rated 5 out of 5 stars

Easy organised Stag Do

Useful for Stag Do organisation. Good list of activities, simple payment plan. Would use again.

May 11, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for the 5-star review and recommendation Jake.

Rated 1 out of 5 stars

Its not really Rebecca fault

Its not really Rebecca fault. first of all you had booked horse racing that didn't really exist. the one place you had booked for the Friday evening the place had changed its name and we didn't realise until the Saturday evening, the hotel had booked us all in wrong rooms. at this point we all decided that its just not any good. when spoken on the telephone Friday afternoon both numbers wasn't working. when I eventually someone called me back and wasn't interested. please feel free to contact me in reference to this complete night mare. many thanks

May 9, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Dear Simon,

I am sorry to see that you have left us a 1-star review regarding your recent event.

I have asked Rebecca your account manager to reach out to you to go through the issues that you have mentioned.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Perfect Stag do! well organised with great activites!

The best man organised this stag do in brighton with x2 activities and an AIRBNB. cant complain at all the airbnb was perfect in a great location! activities were fantastic to the point id recommend and do them again!

really great weekend!

chillisauce website was easy to locate and make additional payments for my account and in my name (as theyre was 12 of us).

happy customer! highly recommend.

May 9, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for the 5-star review and recommendation Adam. Really pleased to hear everyone enjoyed Brighton.

Rated 5 out of 5 stars

Excellent entertainment value

Excellent entertainment value. We were in Cardiff for a mates stag weekend. The communication and organisation throughout was excellent. All the planned activities were enjoyable, and were as described.I highly recommend this company and trust they will deliver a great experience.

April 26, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review, Malcolm!

I'm glad to hear you enjoyed your time in Cardiff—it's a fantastic spot for a Stag Do. We really appreciate the recommendation!

Rated 5 out of 5 stars

Friendly greeting when arrived

Friendly greeting when arrived. The plan of the day was explained. Rebel buggies was brilliant. Quad bikes were skill challenging and fast parts of the track as well as experience. Assault rifles were an experience most of the group hasn't had before. Time challenges and tactical shooting really made it competitive. Highly recommend 👌

May 11, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for the 5-star review and recommendation Ade. We love the Rebel Buggies here. Really pleased to hear that everything went well.

Rated 1 out of 5 stars

Absolutely shocking.

Absolutely shocking.. all booked and the week before the stag said they had to cancel the activity. The person who I was dealing with for the whole thing was very poor and seemed not to care in the slightest.

October 11, 2024
Unprompted review
Chillisauce logo

Reply from Chillisauce

Dear Brian,

I'm very sorry to see that you left us a 1-star review based on your experience on 11 October 2024.

We completely understand how disappointing it can be when plans change unexpectedly. On the rare occasions when we have to cancel an activity at the last minute, we always do our very best to offer a suitable alternative. We only ever cancel when it’s truly out of our control.

We were particularly sorry to read your comment about feeling that the person you spoke to didn’t care. That’s certainly not the experience we aim to provide, and we’re genuinely sorry you were left with that impression.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Amazing stag do

The chilli sauce company made our friends stay do one to really remember. I didn’t have anything to do with the organisation on the event but they made it easy for everyone to pay their respective parts, chose a great hotel and amazing activities

May 3, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Ryan. Really pleased to hear that everything went well on the stag do.

Rated 5 out of 5 stars

Built a package tailored to us and our…

Built a package tailored to us and our budget and all for a fair price. Transfers turned up on time and everything else in between ran smoothly. Highly recommend this service!

May 2, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for the 5-star review and recommendation Dave.

Rated 1 out of 5 stars

Had a woeful experience on our stag in…

Had a woeful experience on our stag in prague shambles from start to finish ,shocking organisation

May 1, 2025
Unprompted review
Chillisauce logo

Reply from Chillisauce

Dear Sean,

I'm sorry to see that you left us a 1-star review.

I'd really like to understand what happened in Prague and look into any issues that came up.

Can I kindly request that either you or the lead organiser email us at feedback@chillisauce.com with the full details of what happened and we will certainly investigate it all for you.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Great weekend!

Really great activities, catered to our group. Reasonably priced, easy to use their website, and they keep you informed on how much money you owe and when you need to pay by.
Thank you

May 24, 2024
Unprompted review
Chillisauce logo

Reply from Chillisauce

Thank you for the 5-star review Andrew.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look