Chips Ahoy Windscreens Reviews 

296
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly local staff for their exceptionally efficient, professional, and thorough work during standard windscreen repairs and glass replacements. Consumers also deeply appreciate the very competitive pricing and the prompt scheduling that ensures their personal vehicles are safely returned to the road quickly. Some people were dissatisfied with unexpected scheduling delays, experiencing repeated missed appointments and frustrating difficulties regarding deposit refunds when jobs were ultimately cancelled. A few customers additionally mentioned poor communication and quite unpleasant phone interactions when trying to get helpful answers about these ongoing service problems.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the fast and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite, and efficient... See more

Price

Consumers find price to be positive, highlighting competitive quotes that are significantly lower than rivals... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided regarding staff... See more

Product

Reviewers express ambiguous feedback about product quality and availability. While some people are happy with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are very friendly, professional and accommodating. The entire experience was stress free, with excellent communication. Mark was an asset to the team. With a clear time slot, and a phone... See more

Rated 5 out of 5 stars

Very efficient service from start to finish. Mark the fitter.arrived within the time frame was very courteous and efficient. Within no time the work was completed, giving my husband the advice not to... See more

Rated 5 out of 5 stars

Had a great experience with this company, AJ came out to fit my windscreen and did an amazing job of it, really nice guy too. I was a bit worried at first seeing all the negative reviews but was pleas... See more

Rated 5 out of 5 stars

Alex and Anthony had one of our fleet vans in for a windscreen change and to say it was a challenge to remove was an understatement. They spent almost 3 hours working so so hard to remove the screen t... See more


Company details

  1. Auto Glass Shop

Written by the company

Smashed Door/Boot/Quarter Glass? Stone Chip? Windscreen Replacement? We are a mobile windscreen repair service that can see right through all your windscreen issues! We’re based in Essex, covering parts of Kent and East London too. We know damage to your car can be a right pain, so get in touch today, and with our fast, friendly, and flexible service, we ensure you’ll be comfortably back behind the wheel in no time! http://www.chipsahoywindscreens.co.uk


Contact info

4.0

Great

TrustScore 4 out of 5

296 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(296)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, quick, great job

The service at Chips Ahoy has been fantastic. We needed to replace our windscreen urgently and Alex suggested a solution which would get us back on the road in time. Friendly, professional and willing to think outside the box. It saved us! Thanks so much, Alex and team.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Hi I came yesterday for changing my…

Hi I came yesterday for changing my windscreen. I dropped my car the with Chips Ahoy staff and been advise that the car will be ready with in shoot period of time. So I went for coffee and came back it was done by two member of staff. Big thank you for Alex and Antoni for there good work and for friendly environment I felt. Happy Xmas

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing hard work

Alex and Anthony had one of our fleet vans in for a windscreen change and to say it was a challenge to remove was an understatement. They spent almost 3 hours working so so hard to remove the screen to fit a new one. Their work was amazing and they were also both very lovely to talk to. Explained why they were having issues and what they were doing to resolve it. Honestly could not fault them.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Can't quite figure how to review this company.

Can't quite figure how to review this company. I needed a chip repair done and read a lot of bad reviews about this company. As standard practice I checked Company House.Gov.Uk (This shows company registrations and in this case companies filing to be dissolved) and Chips Ahoy trading as Chahwi filed to be dissolved on the 11th November 2025. Make of this as you will.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ricky was my technician. He called me to let me know he was on his way. He arrived within the window quoted, and was really helpful. Explained the process and did a really good standard of repair

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid this company and be aware…

Please avoid this company and be aware of the name Anthony! This company is a fraud the mentioned name will talk with confidence on your booking and take your deposit but noone will show up to replace or repair your windscreen! If you value your time and money please stay away from this fraud company which is also desolved!!! Thank me later

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Possibly insolvent

They ordered products from us, then wouldn’t pay, wouldn’t respond to us at all. Had to take legal action and I think they have now gone bust. Use with extreme care.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional, rude , scam

Don't waste time or money this company will take your deposit and not show up to complete any work. Lack of experience and knowledge probably why they dont turn up! Absolute scam!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Would Recommend

Such a nice team from start to finish. I called up and asked for a quote and the quote provided was the best I had received after calling several other companies. They came to my work the following day and fitted the windscreen perfectly.
Could not fault in anyway.
I would recommend!!

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

‼️COWBOYS‼️

‼️‼️SCAMMERS!!! ‼️‼️

AVOID AVOID AVOID!! ❌❌

THEY WILL TAKE YOUR £80 DEPOSIT AND WILL NOT SHOW!

❌❌ READ THERE REVIEWS I WISH I HAD!! ❌❌

🤠🤠🤠🤠🤠🤠🤠

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with this…

Had a great experience with this company, AJ came out to fit my windscreen and did an amazing job of it, really nice guy too. I was a bit worried at first seeing all the negative reviews but was pleasantly surprised, don’t let the bad reviews put you off

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste youre time

Had a screen booked in . Day it was due no one phoned. I had to phone to find out delivered to wrong depot … ok these things happen not an issue just get for next day as car is sold ….. next day arrived … same problem again . Finally turn up to do it. Wrong screen . So he went off came back later that afternoon . Screen fitted . Left trim off by dashboard section can see all the adhesive and also metal work off the vehicle . Wouldn’t let them put a screen protector on a phone . Now cost me the sale of the vehicle asked about a refund told the company is to far into the job and have lost other work because of it. Sorry not my issue do the job correct once and once only . Zero reccomendations use someone else

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Company were really friendly and went Aj out to me the following day. He was equally as friendly, efficient and did a brilliant job. He was very patient and accommodating getting the job done whilst I juggled work!

November 12, 2025
Unprompted review

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