Choice Stationery Supplies Reviews 

1,830
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The ink cartridges I bought arrived super fast along with helpful updates from the delivery company. I then discovered that one of the cartridges appeared to be faulty. When I apprehensively called C... See more

Rated 5 out of 5 stars

Always quick and effecient with our latest order and in fact all our orders. When we've had any problems it has been dealt with in a sensible, fair and pleasant manner. Nothing appears too much troubl... See more

Rated 3 out of 5 stars

Bought a full set of cartridges (own brand not Epsom) but only needed the black. Removed the orange cap & immediately felt the ink running on my hands. Ended up marking the hardwood floor! Hope... See more

Rated 3 out of 5 stars

I've used Choice Stationery for many years and find they are generally good. However, I've just bought a new printer and they seem to be having trouble getting supplies for it. My first order was d... See more

Company details

  1. Office Supply Store
  2. Office Equipment Supplier
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Stationery Store
  6. Toner Cartridge Supplier

Written by the company

Choice Stationery Supplies range of printer cartridges provides competitive prices on inks and toners from all the leading brands. We also have over 40,000 products available for the office from a pencil to a filing cabinet and a stapler to an office chair. Why not give us a call and see how much we could save you on all your supplies!


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,830)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Unprofessional and dishonest

I WAS a regular customer. However they sent my order to a fictitious address that does not physically exist. They then argued I had entered this fictitious address as their system could not have possibly been at fault. Therefore they cannot help. So they have my money and I have no product. I will contact my bank accordingly and never use this unprofessional and uninformed of basic consumer law company again.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Have been dealing with this company for many years. The quality of their products and their fantastic service means that I don't look anywhere else for my ink cartridges

March 7, 2023
Unprompted review
Rated 1 out of 5 stars

Unfortunate lapse.

Good to see current orders are being honoured.
However my £70 order Nov ‘22 has never been delivered.
Many emails and a phone call promised delivery, then nothing.
I gave them every chance as I purchased from them exclusively for years, but finally got refund promised.
It never arrived.
Today they told me about liquidation.
I asked why I was still receiving offers by email, they say Choice Stationary Supplies is owned by a new company.
I’ve been strung on for three months.
No ink.
No refund.
No loyalty.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Ink Order

It was easy to place my order over the phone and the delivery was faster than expected
A job well done

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Easy ordering process, prompt delivery and item as described
Will definitely use Choice Stationery Supplies again

January 29, 2023
Unprompted review
Rated 1 out of 5 stars

Order did not arrive asked for refund…

Order did not arrive asked for refund only gave me partial when complained they said it was error and it would be refunded in 5 to 10 days this happened twice on the 3rd time the said they had gone into administration and told me to do chargeback through my bank this was a good company that has gone bad AVOID

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

No goods no refund.

I've bought from Choice Stationery for 17 years or so, originally through my company then later on retirement as a private customer. They used to be the best in the business but product quality and customer service have sadly deteriorated. Nonetheless I gave them another chance, ordering a set of printer cartridges on 03.12.22. Email received on 6 December advised goods despatched but gave no details. Nothing received, queried delivery method on 23 & 29 December by email - no responses. Requested refund after New Year - no response to email. Phoned on 06 January to request refund and was told it had been processed as we spoke. Still no goods received and still awaiting refund 17 days later despite sending email reminders. Now disputing transaction through card provider. Needless to say, Choice has lost a long-standing previously loyal customer.

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

7 weeks and still no inks

Placed an order 25/11/2022 for two inks. A month later I enquired as to when they would be arriving.
11/01/23 I enquired again as to when they would be arriving, and was told supply issues. So I cancelled the order.
No real apologies and I am still waiting for the money to be credited back to PayPal

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

This was not my first purchase

This was not my first purchase and won’t be my last, I have used this company for many years and will continue to do so. Quality goods with quality service, fast efficient delivery, commitment to customer satisfaction
.

January 9, 2023
Unprompted review
Rated 3 out of 5 stars

No Longer Accepts AMEX

This is (was) my go to place for replacement ink cartridges and has been for as long as I can remember. Tried to place an order, and they advertise as accepting AMEX, but payment won't go through and says this method of payment is no longer supported. I put everything on my AMERX and collect rewards, time to find a new ink supplier unfortunately.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Good ink cartridges and prompt service.

I have bought from Choice Stationery Supplies in the past and have always found them to be competitive with pricing and prompt with delivery. Their ‘substitute’ printer ink cartridges work equally as well as branded products.
My latest order however was delivered with an empty cartridge. I phoned Choice and with no quibble they said a replacement would be sent. It needed a prompting phone call to finally get the replacement delivered but it had taken the best part of a month before Choice redeemed themselves and I received the ink cartridge.
I would nevertheless rate Choice as very good and would recommend both their products and service.

November 15, 2022
Unprompted review
Rated 1 out of 5 stars

Non Existent Customer Service

My order was confirmed on 11th November, and my order was dispatched to a Parcel2Go locker on 14th November, it is now 30th November and my order is still sitting in the locker. On requesting a replacement order on 22nd November, to sent by Royal Mail I was advised they are unable to use Royal Mail due to their strikes effecting their deliveries and as the parcel has been dispatched they can't offer a replacement. My last correspondence from them was an email on 24th November advising they have raised a claim with the courier. I emailed them on again on 28th November requesting a replacement order be sent. No response.

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

Order not received over 2 weeks later

Order placed on 13th November but has still not been received over 2 weeks later. Contacted the company who said it is on its way however the parcel tracking just states ‘dropped off’ and has done since the order was placed. Won’t be ordering from here again.

November 28, 2022
Unprompted review

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