chopstixnoodles.co.uk Reviews 

216
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the tasty food options, pleasant menu variety, and genuinely friendly service provided by staff members at various restaurant locations. Many people appreciate the quick meals, satisfying portions, and welcoming atmosphere when dining out with friends and family. Some reviewers were not happy with the slow service times, unexpected order mix-ups, and recurring issues regarding food consistency across branches. A few other people also felt that certain dishes lacked proper flavor and experienced disappointing staff attitude during their visits. However, some customers also noted instances of dry meals and occasional difficulties when communicating with employees.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on food quality and offerings varied widely.... See more

Quality

Reviewers highlight ambiguous aspects of quality with varied experiences reported. While many customers... See more

Staff

Users describe ambiguous interactions with staff. While many reviewers report frustration with rude, slow, or... See more

Service

People report ambiguous experiences with service, as opinions are heavily divided among reviewers. Many... See more

Location

Clients share ambiguous opinions on location, reflecting mixed experiences across different branches. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I do like the taste however just recently the guy at the counter was cleaning with a mop in his hand; as soon as he saw me approaching he asked me what I'd like and then grabbed the box without washi... See more

Rated 3 out of 5 stars

I would suggest that they add pepper on their noodles because its one of the key ingredients of noodles and chicken. It will make a big difference 👍

Rated 3 out of 5 stars

The food was ok, a like cold, there was no spring rolls which were supposed to be with the meal. I rung up and they said not their problem, I contacted Deliveroo and they said not there problem. If it... See more

Rated 3 out of 5 stars

Food was quite nice however not great, the service was excellent and we were served by Lipika who was very friendly and kind! We visited the Newcastle Upon Tyne (High street) restaurant!


2.8

Average

TrustScore 3 out of 5

216 reviews

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2.8

All reviews

(216)

82 reviews in the last 12 months

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Rated 2 out of 5 stars

I usually enjoy a treat but being…

I usually enjoy a treat but being informed everything is now vegan so no real chicken or meat is pathetic. This is not acceptable being forced to go down the woke route and the choice being removed from the individual.
Whatever woke muppet came up with forcing their own agenda on to others needs to be removed.
This is unacceptable in modern society what’s next vegetarian only ( ‘O’ wait it is )
People should have a choice this will backfire.
I am currently on a haven site and the staff are having to tell customers that everything is vegan and people are walking away.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great food

Great food, tasty choices. Friendly and informative staff. Full of praise for Helga at Luton Airport.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Me and my mum came in as a change from…

Me and my mum came in as a change from out normal lunch. We went to the one in braehead. We weren’t disappointed. The staff and the food was excellent. Big props to Daniel and Alex for how friendly and welcoming they were. Place was spotless too, we’ll be back

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Chopstix-Hanley Shocking lack of empathy for a young child.

I am deeply disappointed by the staff at this branch. On Saturday, I went in with my young son who was in absolute distress and desperately needed to use the toilet. Despite me pleading with the staff and explaining that he was a little child who couldn't hold it, the staff looked me dead in the eye and refused us access, stating it was for customers only. Because of their complete refusal to show an ounce of basic human kindness to a bursting 4 years old child, my son ended up having an accident right outside while we rushed back to the mall. Totally heartless behavior from the team working today. Families with young children should beware.

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with both chopstick…

Very disappointed with both chopstick and trustpilot, I’ve emailed chopsticks and have had no reply, but when you enter an establishment verbal abuse from the staff because you ask if they serve non-halal meat is not acceptable and to have a comment removed by trap pilot for this very reason is also unacceptable. I’m merely highlighting the fact that I’m very disappointed that they do not sell non-halal meat, but I shouldn’t be targeted or receive verbal abuse from their staff

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!!!!!!

AVOID got a takeaway upon delivery and opening the food was very cold the salt and pepper potatoes was rock hard looks like been sat from morning to evening the chickybites was same they was part order missing it made me physically sick you can't get hold of the place nor does just eat doing anything I've photographed evidence to show state of the food disgusting isn't even close to say how bad it was

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

We stopped at Abington Services

We stopped at Abington Services. May even be better than some of Chinese restaurants we've visited and for much less. OK, you pay services prices, but pricing comparable with a Burger King but the food is much better and keeps you fuller for longer.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from Matt

Amazing customer service from Matt, went in late into the evening and he offered to get anything we needed sorted and had great recommendations. Food was excellent and had a good variety, would highly recommend to anyone looking to dine out.

May 18, 2026
Unprompted review
Rated 2 out of 5 stars

Went to chopstix overgate dundee

Went to chopstix overgate dundee. Received a ladleful of noodles, small piece of pumpkin and couple tablespoons of curry sauce. It was cold and cost £ 7.50 to take away. Absolutely disgusting considering many are struggling financially. Never go back.

May 9, 2026
Unprompted review
Rated 3 out of 5 stars

Bad rice, good chicken

The egg Fried rice was very appalling, it was bland and tasted on par with those microwaveable fried rice packs, Ive definitely had better. katsu chicken strips were very dry but tasted good, though the firecracker chicken & salt and pepper chicken were perfect, they tasted very nice.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT GO HERE.

I went to this establishment earlier in the day and was shocked by the level of disrespect and rudeness by a member of staff. Cocky and arrogant are the perfect words to describe this woman. And to top it off I had asked for curry sauce and she put a teaspoon worth of it on. Not to mention the food was awful and uncooked anyways. Wouldn’t feed it to the dogs. This was in Doncaster frenchgate.

May 3, 2026
Unprompted review
Rated 1 out of 5 stars

Honestly

Honestly, I was pretty disappointed. The food was extremely salty and didn’t live up to all the hype. I was expecting something much better based on the reviews, but it just wasn’t enjoyable at all.

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

Staff clearly doesn't like his job

I went in just for quick food, the food is awesome and I get it often. The service however... The guy clearly did not want to be working, he asked me what size etc, that was fine. It was at the end where the guy threw my food down, asked if I wanted a bag, when I said no thank you, he sighed and put the bag back very passive aggressively. He also didnt close the box or anything so I had to close the box and pick it up to take out with me. I thought his attitude was horrendous and I don't know whether it's because I looked young that he came to the conclusion that I didn't deserve the same level of service he was giving other customers but it was distasteful and rude.

April 23, 2026
Unprompted review
Rated 2 out of 5 stars

The change from beef to no beef…

The change from beef to no beef teriyaki, the taste and texture was disgusting. The change in the salt and pepper potatoes was also dismal and nothing more than oven wedges. Very overpriced for what it was. The service is the only thing that was reasonable.
I’ve used these many times before but will not use ago it was poor.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Visited Chopstix in Brighton …

Visited Chopstix in Brighton with kids and friends. Shortly after eating, we all had stomach cramps that lasted into the next few days, and one of us was vomiting.
Really disappointing experience, especially with children involved. Hope food safety is taken seriously.

April 8, 2026
Unprompted review

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