Christmas2u Reviews 

28
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Ive been using this company for a couple of years and never had any issues. Got delivery date well in advance and the products were the same as the catalogue. The food hampers are always huge. Would h... See more

Rated 5 out of 5 stars

Delighted I was recommended this company. You can order on line or over the phone. Very quick and easy to do. Customer Service very helpful and the delivery service was excellent. Wide selection of pr... See more

Rated 5 out of 5 stars

They have a wide range of products, so you can sort the whole family for Christmas. The website is easy to use and customer service are very helpful. Having the order delivered right to my door was fa... See more

Rated 1 out of 5 stars

Absolutely the worst service I have ever received I ordered a tree last year and it was a piece of crap, nothing like the pictures so sent it back this year I was let down with my delivery of lights t... See more

Company details

  1. Money & Insurance

Written by the company

Ireland's Largest Christmas Club


Contact info

4.1

Great

TrustScore 4 out of 5

28 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(28)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Christmas2u is when…

My experience with Christmas2u is when u order anything off them u always get what u paid for always gets ur items have lovely staff help u out with anything if ur stuck I'm ordering a few years off them and I wud never look back it helps u save in time for xmas.keep up the good work Christmas2u il be back again ordering stuff off of ye

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant

Christmas2U is a brilliant solution for those looking to spread the cost of Christmas throughout the year. With 45 weekly payments, it provides financial freedom, unmatched convenience, and flexibility. This company ensures no interest or hidden fees, offering peace of mind and giving a sense of community. It's the best gift you can give yourself for a stress-free, debt-free Christmas.

October 31, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst service I have…

Absolutely the worst service I have ever received I ordered a tree last year and it was a piece of crap, nothing like the pictures so sent it back this year I was let down with my delivery of lights then was told a different day which never happened and now all contact is being ignored. This is a rubbish thieving company and I know of others that have been ripped off by them. Don't shop with them they are pure dirt

December 12, 2022
Unprompted review
Rated 2 out of 5 stars

Ordered for the first time this year…

Ordered for the first time this year after being recommended by friends. Christmas decorations. The promised delivery date of November did not happen. Seemingly some of their stuff got held up in customs. I was waiting on a Christmas tree that was despatched on time but was sent to the wrong fastway depot. Of course as everyone knows fastway cant be contacted. So I contacted c2us costumer service line which they rarely answer and when a call back is requested rarely happens either. 20 days waiting for the tree and no help from c2u. Another item I ordered came but was the wrong item and was faulty. I'm still waiting on the requested return label. I have been told 2 other items will not be delivered before Christmas which I said I was fine with, but now seems to be forgotten and they are asking me why there is an overpayment lol. I was entitled to a small commission which now they say is not there. They only good thing I can say is the three items that did come that worked are of very good quality and are lovely. I understand things can go wrong for companies at times and that's fine by me. I'd be willing to work around the problem. But its impossible when their costumer service is so so bad.

December 20, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid. !!!!!!!!!!

I ordered from Christmas 2u in January last year. My order was to be delivered early November. Part of my order was delivered in November and since then I have had NO communication from Christmas 2u. I have tried to contact this company both by phone and email to no avail. When I rang to enquire as to where my order was I was put on hold for fifteen minutes then redirected to an answer service with a message stating ; "how important my custom was to them". I left a message, no response. I rang a second time and had the same outcome, left a message asking Christmas 2u to return my call, no response. I then emailed the company expressing my total disatisfaction at the total disregard Christmas 2u are showing to customers, no response. This absolutely beggars belief. I have paid for items, I have not received these items and this company deem it pertinent to ignore customers when queried ?????Several of my friends who were loyal customers of Christmas 2u previous to this fiasco have vowed never to return. I, likewise am one such customer. Customer service is totally lacking, customer satisfaction is non descript and perhaps the most damming factor in all of this is that customers have not received orders which were paid for well in advance. A simple return call or email to me might have resolved the issue but at this stage I am just not interested. I will not be contacting Christmas 2u again, instead I will be contacting Consumer affairs to start a process of investigation into this appalling company and their questionable practices.

December 10, 2021
Unprompted review

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