Christmasconcepts Reviews 5

I needed a replacement Christmas light adapter and it was sent immediately. I had to contact sales because it looked different to the homepage picture. I got an immediate reply and am very happy with the purchase. Will try them again if I need an adapter.

LIGHTS DESCRIBED AS WATERFALL EFFECT, AND PACKAGE SHOWS MULTIBLE 3/4 STRINGS. IS IN FACT 1 SHORT STRING OF CHASING LIGHTS.
AVOID AVOID THIS COMPANY- SHARKS

Ordered baubles on the 30th nov, still havent arrived emailed them with no response.. emailed again and oh emailed wont go through 😡 would definately NOT recommend this company as it seems like they like to rip people off and take there money NOT A HAPPY CUSTOMER

Ordered turquoise baubles on 26 Oct. They sent gold ones. I emailed them on 2 Nov to point out their error and 5 days later here I am still waiting to get a response. Avoid this company at all costs.

Never left a poor review for a company before but unfortunately people need warning. They have little respect for distance selling regulations.
Goods arrived poorly packed and damaged. They accepted that it should be returned and a replacement sent. They agreed to pay for second class return postage. The postmaster advised me that second class was not available because of the size and I returned by the cheapest method at £12.12. After more than a month ("A refund must be made as quickly as possible within the maximum of 14 days") and several emails that they never replied to, I finally got my item refunded but not the return postage, ("You're entitled to a refund of the total amount you paid, including costs to ship the item to you, and the fee to return the item").

If I finally receive the postage that they owe me, I shall edit this review to let you know. Needless to say, I would not recommend them!