Christopher Plumbing Services Ltd Reviews 257

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and high quality, often highlighting the prompt response times for inquiries and urgent situations. Many people appreciate the clear and transparent pricing, noting that costs are explained upfront with no hidden fees. The staff is frequently described as professional, knowledgeable, friendly, and polite, with many consumers commending their tidy work and helpful advice. Customers also value the company's reliability, with plumbers arriving on time and completing jobs to a high standard. The overall consensus is that the service offers excellent value, making it a trusted choice for various plumbing needs.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its reliability and efficiency.... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe the team as... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the clear and transparent... See more

Response time

Clients share positive opinions on response time. Many customers praise the immediate and quick responses to... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standard of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few months of things going wrong with our central heating system, we contacted Christopher Plumbing Services on the strength of a friend’s recommendation, and they were able to diagnose and fi... See more

Company replied

Rated 5 out of 5 stars

We have used Christopher Plumbing Services multiple times over the last 6 months and the whole team are fantastic. Professional, knowledgeable and get the job done! We are so happy with our new bathr... See more

Company replied

Rated 5 out of 5 stars

I recently used this plumbing service and was very impressed with the overall experience. They responded promptly to my enquiry and were able to schedule the work quickly. What stood out most was... See more

Company replied

Rated 5 out of 5 stars

Had new bathroom and kitchen taps fitted since both were old and dripping. The pipes and valves leading to the taps were less than optimal and this was much improved. I have used Christopher Plumbing... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Water Softening Equipment Supplier

Written by the company

We always answer the phone and turn up on time! We aim to provide a reliable and responsive plumbing and central heating service to the Basingstoke, Andover and Fleet area. Customers and engineers are supported by our full-time office. We have a clear pricing policy, charging by the half-hour, rather than a fixed hourly rate. We are Gas Safe registered, providing boiler and gas appliance annual services, boiler and central heating installation and repairs, Gas Safety checks and Landlord Gas Safety records. Our general plumbing services include repairs, leak detection, water softeners and bathroom refurbishments. Christopher Plumbing Services is approved by Hampshire Trading Standards "Buy with Confidence”, Which? "Trusted Trader" and Trustatrader. We’re very proud to have so many regular customers who are also happy to recommend our services. Visit our website to learn more about us, how we operate and our range of services. Meet the team - we show engineer names and photos and always confirm who will be attending the appointment. We're open 8am - 5.30pm, Monday to Friday. If we don't answer the phone immediately or you are calling out of hours, please don’t hesitate to leave a message - we always respond promptly!


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Christopher Plumbing Services Ltd…

Christopher Plumbing Services Ltd recently upgraded the shower doors in our downstairs bathroom, replaced our downstairs toilet, fitted a soft-close seat on the upstairs toilet and fixed a leaky tap. The standard of service was nothing short of outstanding. Affordable, professional, courteous, neat, clean and reliable, this company ticks all of boxes. We will definitely be using them again. And their business slogan -- We always answer the phone! -- is no lie. Highly recommended.

June 24, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for sharing your experience and leaving this great review.

Rated 5 out of 5 stars

Shower in comfort.Great Job

Following a small job recently & well done I asked Christophers to provide me a quote for a Bathroom Re-fit out. Following an excellent detailed survey of the bathroom etc I received the Quote. Not the best priced quote i'd had but certainly nothing missed and very well detailed. As Christophers were the best to deal with & Always answer the phone, they won the job. Yes of course some necessary Add-ons along the way but a big job and a big well done to Chris and the team. A shout out for Brian......
I thoroughly Recommend Them and will use again, every time.

June 13, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for providing this very detailed review which may help other potential customers. It is also good to know that you will continue to use our services and recommend us to others.

Rated 5 out of 5 stars

It was only a small job to replace some…

It was only a small job to replace some taps but they came the morning I called!! Great service. Will use them again for definite!

April 20, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for providing this 5-star review. We're pleased we were able to help you so quickly and that you would use our services again.

Rated 4 out of 5 stars

Tap and valve replacement

Arrived on time, finished the job in the time stated, clean and diligent worker.
I recommend this company.

March 9, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to post your review and for recommending Christopher Plumbing Services.
Job: general plumbing services.

Rated 5 out of 5 stars

True to their word

True to their word, this company really do answer the phone every time you ring. The service is attentive, friendly, very personable and I was accommodated very promptly indeed. The plumber changed my bathroom radiator and tightened up something in the bath, costing me £130 less than another plumber wanted. The radiator works beautifully. I was pleased with the timely manner in which everything was done. This is a professional, reputable company who really care about their customers.

February 25, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this excellent review! We endeavour to provide a consistently high level of service so we appreciate it when customers take the time to share their opinion of their experience.

Rated 5 out of 5 stars

Fantastic service from the moment I…

Fantastic service from the moment I called and would highly recommend to family and friends.

February 4, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for describing our service as "fantastic" and for recommending us to other people.

Rated 5 out of 5 stars

Fantastic service!

Christopher Plumbing were used by my old Landlord when I rented a home. After managing to buy my own home and in need of a plumber, they were the first to come to mind.

I have them twice so far and I have had nothing but an exceptional service from them.

110% recommend.

January 27, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thanks for this great 5-star review and recommendation!

Rated 5 out of 5 stars

Excellent service

We had issues with a shower pump installed by another plumber. Christopher Plumbing Services spotted the problem immediately and had fixed the problem within 15 minutes. They checked to make sure everything was working properly before leaving the premises. The plumber was courteous and polite and extremely helpful

January 17, 2022
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thanks for taking the time to give us this great review which we hope other people will find helpful.

Rated 5 out of 5 stars

Really helpful

Really helpful. Managed to talk me through a quick repair to save a call out in an emergency.

December 21, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for the review, pleased we were able to help.

Rated 5 out of 5 stars

Waste unit replacement

Needed a repair after an accident with a waste macerator. Price quoted allowed for time to complete the job was good. Job was completed efficiently and the cost was at the lower end of the original quote. Always had good service from them.

December 3, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to post a review - and yes, we aim to provide a consistently good service to all our customers.

Rated 5 out of 5 stars

Blockage sorted in minutes

We had a bad leak and overflowing shower. After getting another plumber out -for £80, who said they couldn't unblock the drain and would have to rip the floor up and pull the shower out to sort out the blockage I called Christopher Plumbing. THANK GOODNESS! Alex turned up, had cleared the blockage in the shower in 20 mins, knew what he was talking about and cost half the price. Fantastic service, people that aren't there to rip off the customer but know what they are talking about. Quality service from quality plumbers. Have already recommended them to a friend and will use for anything in the future. Thank you!!!

December 3, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for leaving such a detailed review, we're pleased we were able to help and that you are happy to recommend our services.

Rated 5 out of 5 stars

New toilet fitted.

New toilet fitted.
Arrived on time.
Overcame issues encountered.
Charged as estimated.
Left premises tidy.
Very professional.
Will use again.

December 3, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thanks for a great review - it's good to know we're ticking all the boxes!

Rated 5 out of 5 stars

An excellent service

Chris gave us an excellent service. Reliable and efficient, he serviced our boiler and checked all the radiators. He managed to get one radiator working that's been out of use for years. He gave a reasonable quote upfront and there were no hidden extras. I'd highly recommend him.

November 1, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for your 5-star review with helpful comments. Full details about our services and prices can be found on our website.

Rated 5 out of 5 stars

Replacing bathroom suite

Christopher Plumbing completed three jobs for us, replacing a toilet and bathroom suite, and fixing our hot water heater. Each time the plumbers were punctual, helpful and friendly, carrying out the work to high standards. Would highly recommend.

October 30, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for a great review and the recommendation. All work is carried out by suitably qualified and experienced engineers and we aim to provide a consistently high level of standards.

Rated 5 out of 5 stars

Excellent service

I am fairly new to the area, and have used Christopher’s company on two occasions.
Firstly a leaking toilet and subsequently both toilet cisterns needed new parts. This was highlighted at first job in that it would need to be addressed at some point.
Very professional plumber, explained causes and parts needed. All problems sorted and areas left clean.
Communication from Christopher prompt and reassuring.

September 24, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to leave such a great review, we're pleased you were happy with our communication and services.

Rated 5 out of 5 stars

New boiler installation

Great service from start to finish. Engineer was punctual, professional and polite. Very good value, highly recommended.

September 24, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you - we really appreciate your five-star review and helpful comments.

Rated 5 out of 5 stars

We had a few issues with our megaflow…

We had a few issues with our megaflow and they sorted quickly and efficiently, leaving our house clean and tidy after they finished.
Also had issues with a leaking toilet which always also sorted quickly.
Would recommend to family and friends

September 20, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thanks for the five-star review and helpful comments - we're glad you were happy with our work and would recommend our services.

Rated 5 out of 5 stars

Very helpful and professional

Chris came round to look at water under our sink yesterday and was super helpful. Advised us we didn’t need a plumber but to redo seal on sink. Very friendly, professional and helpful. Can’t recommend enough.

August 24, 2021
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to post a review for advice given. We hope you will contact us again if we can be of further assistance.

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