Christopher Plumbing Services Ltd Reviews 257

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and high quality, often highlighting the prompt response times for inquiries and urgent situations. Many people appreciate the clear and transparent pricing, noting that costs are explained upfront with no hidden fees. The staff is frequently described as professional, knowledgeable, friendly, and polite, with many consumers commending their tidy work and helpful advice. Customers also value the company's reliability, with plumbers arriving on time and completing jobs to a high standard. The overall consensus is that the service offers excellent value, making it a trusted choice for various plumbing needs.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its reliability and efficiency.... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe the team as... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the clear and transparent... See more

Response time

Clients share positive opinions on response time. Many customers praise the immediate and quick responses to... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standard of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few months of things going wrong with our central heating system, we contacted Christopher Plumbing Services on the strength of a friend’s recommendation, and they were able to diagnose and fi... See more

Company replied

Rated 5 out of 5 stars

We have used Christopher Plumbing Services multiple times over the last 6 months and the whole team are fantastic. Professional, knowledgeable and get the job done! We are so happy with our new bathr... See more

Company replied

Rated 5 out of 5 stars

I recently used this plumbing service and was very impressed with the overall experience. They responded promptly to my enquiry and were able to schedule the work quickly. What stood out most was... See more

Company replied

Rated 5 out of 5 stars

Had new bathroom and kitchen taps fitted since both were old and dripping. The pipes and valves leading to the taps were less than optimal and this was much improved. I have used Christopher Plumbing... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Water Softening Equipment Supplier

Written by the company

We always answer the phone and turn up on time! We aim to provide a reliable and responsive plumbing and central heating service to the Basingstoke, Andover and Fleet area. Customers and engineers are supported by our full-time office. We have a clear pricing policy, charging by the half-hour, rather than a fixed hourly rate. We are Gas Safe registered, providing boiler and gas appliance annual services, boiler and central heating installation and repairs, Gas Safety checks and Landlord Gas Safety records. Our general plumbing services include repairs, leak detection, water softeners and bathroom refurbishments. Christopher Plumbing Services is approved by Hampshire Trading Standards "Buy with Confidence”, Which? "Trusted Trader" and Trustatrader. We’re very proud to have so many regular customers who are also happy to recommend our services. Visit our website to learn more about us, how we operate and our range of services. Meet the team - we show engineer names and photos and always confirm who will be attending the appointment. We're open 8am - 5.30pm, Monday to Friday. If we don't answer the phone immediately or you are calling out of hours, please don’t hesitate to leave a message - we always respond promptly!


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Recommended as always

As always, reliable, honest and upfront clear pricing.
Highly recommended and just good old fashioned service and quality workmanship.
They turn up on time, quote, and do a good job.

March 7, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

The perfect review! Thank you very much!

Rated 5 out of 5 stars

A Five Star most reliable service

I have been using Christopher Plumbing for years and I can honestly say that on each and every occasion they have exceeded my expectations, by being prompt and most efficient. The latest call out was on the 3rd of March 2025 to fix my broken boiler. I telephoned shortly after 8AM and they were out on the same day at around 2PM. They fitted a new thermocouple and left the boiler in full working order. Five Star Service. Thank you so much, once again.

March 3, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this amazing review! We hope we can continue to help with your plumbing and central heating requirements in the years to come.

Rated 5 out of 5 stars

Always fantastic service

Always fantastic service. Quick and efficient help for dealing with a sink blockage last year, and friendly advice over the phone today for our boiler/hot water problem. Absolutely recommend!

March 18, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this great review! This shows the benefit of having a full-time office providing support to our engineers and customers. Sometimes we can provide advice over the phone, assisted by our comprehensive customer records including photos, so that a site visit isn't required.

Rated 5 out of 5 stars

Helpful & Responsive

We have used Christopher Plumbing on several occasions over a number of years. They have always been very helpful and have managed to get to us quickly and have sorted out problems promptly. We can happily recommend their services.

March 6, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share a great review and recommendation.

Rated 5 out of 5 stars

Christopher plumbing is always very…

Christopher plumbing is always very reliable, and is my first port of call for any issues I have, can rely on them to be fast and professional

February 24, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you! We're proud to hear from customers who know they can rely on us to provide a good service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick response to my enquiry and they came next day. Efficiently fixed my problem. Good value for money.

March 3, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for your kind words, we're pleased you were happy with the service and found it to be good value for money.

Rated 5 out of 5 stars

Called these guys at short notice came…

Called these guys at short notice came out and plumbed a washing machine in for a elderly gentleman.. very polite and helpful work done and looks great would have these guys again ... and left no rubbish..

February 27, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share your feedback after using our services for the first time. We were pleased to be able to help so promptly and glad to know it was a good experience.

Rated 5 out of 5 stars

Excellent service from Christopher…

Excellent service from Christopher Plumbing. Leaking toilet Monday morning, plumber arrived early Monday afternoon. New toilet installed (impeccably) on Wednesday, which would have been on Tuesday had I been around!!

Brian, the plumber, was superb - knowledgeable and did a very smart and tidy job, with some very clever changing of pipework hidden behind a tiled wall that didn’t destroy the wall or the tiles.

Clear and very fair pricing structure. Would undoubtedly use Christopher Plumbing again - although hopefully not too soon!

February 12, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for sharing such a helpful review. We're delighted to know you would use our services again - should the occasion arise!

Rated 5 out of 5 stars

Very good experience

Good clear quote done for new boiler and boiler was fitted very well and the standard of work was really good.

February 11, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for submitting a review. We're pleased that you were happy with the way we provided a price and the standard of workmanship when fitting the new boiler.

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. I would recommend this company without reservation.

February 14, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this five-star review and strong recommendation!

Rated 5 out of 5 stars

First point of call from now on should…

First point of call from now on should I need Christopher Pluming Services again. Excellent service, quick to respond, clean and precise workings, full explanation of what was the problem and how to rectify, pricing straight forward and clear. Nothing too much trouble, what more can I say, their statement of fact is true, they are and do everything they say they do. Would recommend their services to everyone. Thank you very much Christopher Plumbing Services. :)

February 4, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to write such a detailed review. We're delighted to know you would call on us again and would be happy to recommend our services.

Rated 5 out of 5 stars

We had a new boiler and shower…

We had a new boiler and shower installed and were really happy with their work. From the start they were very prompt and efficient letting us know very quickly the costs and time of completion. They were very hardworking and we would not hesitate in recommending them.

February 19, 2024
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for sharing such a positive review and for recommending Christopher Plumbing Services.

Rated 5 out of 5 stars

Repeat customer

Have used Christopher Plumbing several times - always polite and efficient. Work is of an excellent standard, can’t fault it. Plumbers clean up after themselves, which is always a bonus! Can definitely recommend them.

January 16, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for continuing to use our services and for sharing another review.

Rated 5 out of 5 stars

Great firm to deal with

Great firm to deal with, simple, clear on everything including pricing, helpful, on time, clean and efficient and the two lots of work they did for me very recently (three new radiators and repositioning) looks superb. They are now my first call when it comes to plumbing, without doubt.

January 8, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you! We're very proud to receive great reviews like this and know that they help others decide which plumbing company to call.

Rated 5 out of 5 stars

Having g had no heating for about 3…Professional Company

Having g had no heating for about 3 months, this company came out very promptly and had it all up and running within a working day. Followed up asking if I need anything else and was I happy. Reply was a resounding YES
Clean and tidy worker

January 13, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you! We were glad to be of assistance and hope you will call on us again should the need arise.

Rated 5 out of 5 stars

Excellent service

Very helpful on the phone offering a possible solution to a leak before scheduling a visit the same day. Resolved the issue promptly and explained the work carried out. Would have no hesitation in using again and recommending.

December 18, 2024
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for your kind review. We endeavour to provide excellent customer service and having a full-time office enables us to provide full support - at times, a visit to the property is not required.

Rated 5 out of 5 stars

Superb service

Christopher Plumbing look after my home and rental properties. They arrange with tenants, arrive when they say, charge what they say, and do a good job. From regular service to an emergency Chris has helped every time. I find it very rare to find a tradesperson so reliable! Highly recommended! Thanks

January 3, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you Ben - a great review from another long-term valued customer!

Rated 5 out of 5 stars

Excellent service and very reliable

I have been using Christopher Plumbing for a few years now. They are very reliable, friendly and turn up when they say they will. Have always fixed any problem quickly with full explanation of the repair and leave the place clean and tidy. Would highly recommend.

January 3, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thanks for this great review and recommendation, much appreciated!

Rated 5 out of 5 stars

The problem we had was sorted out very…

The problem we had was sorted out very rapidly. After contacting Christopher Plumbing the engineer arrived promptly and was courteous and friendly, after the work carried out everything was left clean and tidy. A satisfactory experience.

December 16, 2024
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for submitting a 5-star review. We hope you will continue to use our services should the need arise.

Rated 5 out of 5 stars

Had a new boiler fitted

Had a new boiler fitted, they talked us through the options and what would work best for our home. Always available to answer questions.

Our engineer was friendly, kept mess to a minimum and cleaned up after each day.

November 20, 2024
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for submitting a review after having a new boiler installed. We are indeed always available on the phone (or we'll call back as soon as possible).

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