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Chrysalis Courses Reviews 

1,239
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their tutors are exceptionally supportive, knowledgeable, and genuinely invested in helping everyone succeed throughout the learning journey. Many consumers also appreciate how well the structured classes fit around full-time jobs, making it easier to balance everyday life with new studies. Some reviewers were not happy with the online learning portal, noting that navigating the digital course materials and uploading assignments can sometimes feel confusing and overly complicated. A few students additionally felt that there was a distinct lack of consistent guidance regarding practical training sessions, along with challenges concerning placement support.

What people talk about most

Staff

Consumers find staff to be positive, highlighting the helpfulness and supportive nature of their tutors and... See more

User experience

Users describe positive interactions with user_experience, highlighting great tutor support and engaging... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and notable concerns.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support teams and... See more

Quality

Clients share ambiguous opinions on quality, with reviewers expressing mixed views regarding course materials... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve really enjoyed the experience of learning psychotherapy through Crysalis. My tutor, Andrew Brown is fantastic, patient, knowledgeable and helps bring the subject to life. I feel that the co... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed my first year at Chrysalis, my tutor Mark has been attentive and helpful, nothings felt like too much, our group is big and credit to Mark for managing classes making sure everyone feel... See more

Company replied

Rated 5 out of 5 stars

What made my experience truly special wasn’t just my lovely class, but also Rhianan, my tutor. She has created such a safe, warm, and welcoming space for us during our lessons. Rhianan is an abso... See more

Company replied

Rated 5 out of 5 stars

Hands down the best part of this course for me so far is the experienced, assured and guiding force of Sarah Treagus our wonderful tutor. She has made this all worthwhile. The course and its mat... See more

Company replied


Company details

  1. Class
  2. Career and Education Provider
  3. Education Center
  4. Educational Institution

Written by the company

Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.

What you can expect

Written by the company

Support at every stage
From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.

Our Support Promise

Support throughout your training

From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.

Contact info

Promotion box for Chrysalis Courses

Start Your Counselling Journey

Flexible training and expert tutors to support your new career.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(1,239)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

I am currently attending the level 5…

I am currently attending the level 5 diploma in Belfast. Jonathan Broad is an excellent tutor not only in the classroom but also when giving feedback on assignments. Being able to attend the course once a month works well for me as it doesn’t impact on my job as I study. The students have been really helpful and welcoming too.

June 22, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Aishling for your review and comments. We love to hear when our tutors are doing a great job and sounds like Jonathan is.

Rated 4 out of 5 stars

It’s flexible

It’s flexible. The content is solid.

June 21, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you

Rated 5 out of 5 stars

A great journey to a well deserved end!

Throughout my whole training experience with Chrysalis I have felt well supported by both fellow students, Tutors and Student Support. Thanks you to you all. Its been a fabulous journey that has been tricky at times, but never have I been alone.

June 20, 2025
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Reply from Chrysalis Courses

Thank you Samantha for this review and your feedback. We are pleased you have felt supported by your tutor and student support.

Rated 5 out of 5 stars

Julie M is inspiring & full of…

Julie M is inspiring & full of knowledge. She was a fantastic teacher & Guide during my two-year journey.
She was professional, kind & brought humour to our classes.
I can only say “You've hit the jackpot” if you have the pleasure of learning alongside Julie.
2023-2025

June 18, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Judy for this review and your kind words about Julie - she clearly is doing a fantastic job

Rated 5 out of 5 stars

Extension

I was extremely busy while submitting my 3000 words essay. Leanne and Sophia were very helpful in understanding my circumstances and they have granted the extension to me on more than one occasion.

January 18, 2025
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Reply from Chrysalis Courses

Thank you JK for your review and we are pleased to have been able to support you in your studies.

Rated 3 out of 5 stars

Excellent tutor, course framework needs review

Jonathan is a excellent tutor and always reachable outside of class time. He has been an excellent support.
I do feel the course could be cut to 1 year and it would be beneficial if more placement supports were available as I felt myself and many students were left to their own devices to apply and compete for a very limited number of placements in the areas. The in class practice is a waste of time in my personal opinion and the time could be better used for reflective practice in small groups outside of the classroom on the grounds.

June 13, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Gerard,

It is great to hear your feedback on your tutor Jonathan.

Chrysalis has a responsibility to ensure that we are training high quality, competent counsellors, who will at the end of the course, be qualified and seeking employment within the profession. Our course has been carefully curated to ensure that this is the case, the length of the course and the content that is covered reflects this. Practical elements are interwoven within the theoretical course content so that you can feel how the theory plays out in different scenarios and practice in class allows the tutor to supervise and oversee how students are progressing.

In terms of placement support, while the onus is on you as the student to undertake your placement we do offer support to all students as and when they need it. We do have a dedicated member of the Student Support Team who processes all placement requests, and our team is there to provide you with placement support, you just need to call or email us. You will have received your placement brochure in Year 2, which breaks down all the information you will need about finding and securing a placement, along with all the forms that are required as you start, continue and end with your agency. While you also have access to our placement e-directory with over 400 charities and organisations on it, we also welcome placement partnerships with other organisations, again just let us know your plans and we can advise you further on your next steps. We also advertise on behalf of placement providers, so that students know which agencies are actively looking in their area, we do this every month on our student newsletter.

I wish you well with your next steps

Rated 4 out of 5 stars

Chrysalis

My experience with Chrysalis has been extremely positive. The course is well-structured, with a strong balance between theory and practical skills, and provides a safe space to explore sensitive topics essential for counselling work.

A big part of this positive experience has been the support from my tutor, Jonathan Broad. His professional, caring, and encouraging approach has made the learning journey much smoother. He explains complex topics clearly, creates a supportive atmosphere in class, and is always approachable for guidance when needed.

Thanks to Chrysalis I feel well-prepared and confident as I continue my development as a counsellor.

June 12, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Tony for this review and your comments. We are pleased to hear that you are enjoying the course and re supported by your tutor Jonathan and that your classroom is a safe space.

Rated 5 out of 5 stars

Good learning experience

The sessions and content are good as is the venue. The timing and location suit my needs, which is why I chose the course in Peterborough. Our tutor, Julie Morley uses her experience and knowledge to challenge and guide us through the content in a way that makes it clear and full of ‘eureka’ moments.

May 17, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Richard for this review and your comments. We love to hear of the positive experiences our students are having whilst studying with us with the help of their tutor.

Rated 5 out of 5 stars

Julie is an outstanding and supportive tutor

Julie is an outstanding and professional tutor who consistently provides positive, constructive, and informative feedback. Her extensive knowledge and inclusive teaching style have greatly supported my learning journey. Through her guidance, I’ve gained not only a deeper understanding of the subject matter but also the confidence to persevere, even during my most challenging times. Julie’s support has truly been a source of strength and motivation. I’m incredibly grateful for her dedication and encouragement.

June 12, 2025
Unprompted review
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Reply from Chrysalis Courses

Dear Ranjan, Thank you for this review and also the comments regarding your tutor. Clearly Julie has made such an impact on your learning which is fantastic.

Rated 5 out of 5 stars

Friendly, approachable and knowledgeable tutor.

Julie was a very friendly and approachable tutor. She made you feel like you could contribute in class in a safe and held environment. Lessons were informative and pleasurable.

June 12, 2024
Unprompted review
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Reply from Chrysalis Courses

Thank you for this review and comments regarding your tutor Julie. We are pleased to hear Julie has been approachable and supportive to you.

Rated 5 out of 5 stars

My Tutor Faye Hatch

Currently a second year student with Chrysalis.

My first year was focussed on Hypnotherapy and at the start I was unsure of how I would feel about this however I found that I really enjoyed it and I am a complete convert.

Our tutor, Faye Hatch was excellent, enabling us to understand the process and supported us during our studies. With Faye’s support and guidance I was able to witness for myself how effective hypnotherapy can be.

I am now looking forward to using my hypnotherapy skills with clients.

June 12, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Joanne for this review and comments about your tutor Faye.

Rated 4 out of 5 stars

A Flexible and Supportive Learning Experience

I recently completed the Hypnotherapy training with Chrysalis Courses and have had a very positive experience overall. One of the key strengths of the course is the flexibility it offers—there’s a strong emphasis on self-directed learning, which worked well for me. At the same time, the tutor's support was excellent, providing a great balance between independence and guidance.

My tutor, Ciela Hintz, was an exceptional mentor—deeply knowledgeable in both hypnotherapy and psychotherapy, and she delivered the curriculum in a highly engaging and dynamic way. She connected with students on a deeper level and went the extra mile by offering additional resources and support. Her guidance helped me stay focused and confident in my learning, and I now feel well-prepared to begin my professional journey in hypnotherapy, as I currently continue my studies with Chrysalis in psychotherapeutic counselling. My second year, so far, is going well, and I’m pleased with the depth and structure of the training.

In addition, the student support team is quite efficient, and I felt well supported every time I needed them.

I’m giving 4 stars instead of 5 simply because there’s always room for improvement in the course structure or materials. That said, I wholeheartedly recommend Chrysalis to anyone seeking a strong and supportive foundation in hypnotherapy and psychotherapeutic counselling training.

September 1, 2024
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Reply from Chrysalis Courses

Thank you GT for this honest review and feedback. We are pleased to hear you had such a positive experience in your first year and hope this continues.

Rated 5 out of 5 stars

Currently a second year student with…

Currently a second year student with Chrysalis. Although the first year based on hypnotherapy and counselling core skills was interesting, the hypnotherapy was not something I intended to take forward as a career and therefore was dis-interesting at times.
That said, my second year focused solely on counselling with Julie Morley as a tutor has been great. Engaging content and conversations brought forward into the classroom by Julie's extensive experience. Highly rated and I am looking forward to qualifying with the knowledge, tools and experience gained from the course.

June 11, 2025
Unprompted review
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Reply from Chrysalis Courses

Dear Nicki Thank you for this review and comments in relation to your studies. It is great to hear Julie is engaging and brings a wealth of experience to the classroom.

Rated 5 out of 5 stars

My tutor Julie Morley

My tutor Julie Morley is so approachable. She makes the face to face part of the course informative and enjoyable. She gives in depth feedback to assignments which has given me confidence to continue. Any questions in between she is more than happy to discuss. I’m really enjoying the course.

June 11, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you J Smith for letting us know you are enjoying your studies with the support of your tutor Julie.

Rated 5 out of 5 stars

2 years in and very happy

I'm in my second year of study with Chrysalis, now completing my level 4 counselling and psychotherapy with Julie Morley. She is a fantastic tutor who is generous with her knowledge and experience. She has a wonderful inclusive teaching style and I'm so glad to be one of her students.
Chrysalis provide a comprehensive syllabus supported by additional reading and practice. Their central team are easy to contact and supportive. I would highly recommend studying with them.

June 11, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Charlotte for taking the time to leave this review.

We are pleased to hear that your tutor Julie is fantastic and that you would recommend Chrysalis as a training provider.

Rated 5 out of 5 stars

Affordable path to Counselling

I am training as counsellor with Chrysalis and I have to say that the organisation is very supportive and the quality of the material offered is quite high. Tutors are available and well qualified, specially in my last year, Sandra Hayes-Davis is providing a great guide through my learning

June 9, 2024
Unprompted review
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Reply from Chrysalis Courses

Thank you Silvia for this review and feedback regarding your tutor Sandra. We are pleased to hear she is supporting you in your final year.

Rated 5 out of 5 stars

Thank you to Mark for all his support…

Thank you to Mark for all his support over the last year. We've all really appreciated your help in teaching us to become hypnotherapists.

June 8, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Laurie for this review and your comments regarding your tutor Mark.

Rated 5 out of 5 stars

Chrysalis Journey

I highly recommend if you're looking for a starting point for your journey into counselling and self-awareness, Chrysalis has made this journey truly enlightening, empowering and inspiring! My first year consisted of Hypnotherapy which I was apprehensive about to begin with, but my tutor Darryl gave me a perspective in how those skills could aid in my journey. Now approaching the end of second year, my tutor Jonathan has further encouraged feelings of resilience, patience and self-awareness while maintaining an approachable, yet professional disposition that has furthered my enthusiasm to continue this journey!

June 8, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you Aoife for this review and recommendation.

It is great to have such positive feedback about our tutors Darryl and Jonathan and how they have made your studies enjoyable. All the best for entering your final year of study.

Rated 5 out of 5 stars

Chrysalis is a fantastic group

I have been studying with Chrysalis for two years now and finding it exceptionally easy managed It is very
suitable for student as our classes are on Saturday's which is fantastic fitting in with our working lives. Very easy to set up and the tutors are so welcoming and
understanding. In my first year our tutor was Daryl who was most helpful and at any stage someone was struggling he just sorted it out. This year and also next year our tutor is Jonathan Broad and again a very helpful and understanding tutor who teaches us from all no matter what knowledge we already have how to use our abilities to the best when dealing with volunteers and also explains in great deal each and every aspect of therapy. I was very nervous at first about applying for a counselling course but this Chrysalis Course have aided my learning experience and i am so very glad I choose it as a course Thank you

June 8, 2025
Unprompted review
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Reply from Chrysalis Courses

Dear Liz,

Thank you for your review and comments. It is great to hear your tutors, Darryl and Jonathan have been supportive and you have enjoyed your studies so far. Wishing you all the best as you enter the next year of study.

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