I’ve really enjoyed the experience of learning psychotherapy through Crysalis. My tutor, Andrew Brown is fantastic, patient, knowledgeable and helps bring the subject to life. I feel that the co... See more
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Review summary
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What people talk about most
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I have enjoyed my first year at Chrysalis, my tutor Mark has been attentive and helpful, nothings felt like too much, our group is big and credit to Mark for managing classes making sure everyone feel... See more
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I cannot fault the 1st year of my three year course with Chyrsalis, it flowed like clockwork from start to finish. Our tutor was fantastic and the course was interesting. Year 2 has been a differen... See more
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After a somewhat rocky start with a tutor leaving and moodle going through an upgrade things improved greatly. I love that my studies fit in around working full time. I have complete faith in my tutor... See more
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Company details
Written by the company
Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.
What you can expect
Written by the company
- Support at every stage
- From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.
Our Support Promise
Support throughout your training
From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.
Contact info
30 Angel Crescent, TA6 3EW, Bridgwater, United Kingdom
- 01278 420572
- info@chrysaliscourses.ac.uk
- www.chrysaliscourses.ac.uk
Start Your Counselling Journey
4.3
Excellent
1K reviews
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Jill W has been the best tutor that I…
Jill W has been the best tutor that I have had since starting my counselling studies several years ago. I have used different training providers with several different tutors, Jill has been the best by far, she is everything that a counselling tutor should be in my opinion, calm, respectful, kind, empathic, honest, constructive and experienced, she has taught me so much (five stars for Jill!) My only issue with Chrysalis is that they changed the course venue to another venue 25 miles away in the second year.
January 15, 2026
Unprompted review
Reply from Chrysalis Courses
Thank you for sharing your feedback. I will ensure your kind words are passed on to Jill. Regarding the venue change please do contact the office to discuss this further if you wish to do so.
Really interesting course
Really interesting course - our tutor Karl Shanahan is brilliant and gets the best out of us with his teaching style.
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
We are pleased to hear that you have found the course to be interesting. It is great to read how your tutors teaching style brings out the best in you. We will ensure that your tutor Karl is informed of your feedback.
Marvelous
Karl my tutor is great, the class is incredible and the moodle app is really helpful
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
Thank you for your feedback. It is much appreciated and useful.
Our tutor is fantastic
Our tutor is fantastic, Karl makes us feel heard. He keeps us interested in the content and manages to motivate us. Some of the Chrysalis content is difficult to navigate in terms of what chapters to read in the books to support the learning it just names the book and when it talks about more information being on Moodle for certain things it’s unable to locate. Karl is definitely a supportive tutor definitely recommend him.
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
Thank you for taking the time to share your feedback. We are pleased to read your feedback about your tutor Karl. It is great to know that your tutor is supportive. If you require any additional support regarding the platforms, please do contact Student Support who will be happy to help.
Classes were excellent with relatable…
Classes were excellent with relatable examples .More practical sessions which brought more group interactions.
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
Thank you for your feedback. We are glad to read that you have enjoyed attending class.
Karl is a very straight forward
Karl is a very straight forward, easy going, personable lecturer. His knowledge and ease with the subject is amazing and even inspiring. I personally appreciate his bluntness as I see it as a sign of acceptance and respect in being comfortable enough to be honest. Definitely top dog 👍
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
We appreciate you taking the time to provide feedback about your tutor and will ensure that Karl informed. It is great to know that your tutor is knowledgeable and personable.
Great course
Great course,
Excellent tutor Karl, he is very supportive and professional. Plus a great study group.
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
Thank you for sharing your feedback about your tutor. We are pleased that you have a great study group.
Came on the course to build my confidence to work with Sleep Issues
Came on the course to build my knowledge and confidence to work with sleep issues in Hypnotherapy and wasn't disappointed. The course day was well structured with theory, discussion, case study and practice and the tutor Rueben Turkie was warm, knowledgable and created a safe enviroment to practice new skills.
January 18, 2026
Unprompted review
Reply from Chrysalis Courses
Thank you for your positive feedback. We are pleased to hear that you have enjoyed the course, and will ensure that Reuben is informed of your feedback
The help and support given is very much appreciated
The help and support given is outstanding and very polite in the process.
I would find the uploading and submitting my assignments very difficult I’d I didn’t have the full support of student support.
All the staff are patient and understanding particularly one member called Tania.
December 12, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for your feedback. We are pleased to hear the student support team have been patient and helpful. I will pass your feedback on to Tania.
Great start to the 2nd year
I’d been a little apprehensive to start a new year on a fairly challenging course but the momentum and dynamic of the first session was perfect. The tutor, held the attention of the room effortlessly and I believe this gave us all confidence.
November 30, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for taking the time to leave your feedback. It is great to know that your first session was well lead by your tutor which left you feeling confident. We wish you all the best with the rest of your second year of study.
Our tutor Mark was brilliant
Our tutor Mark was brilliant! Supportive, experienced, knowledgeable and personable, made the learning experience a really positive one. The assessments felt quite heavy going towards the end of the course, some more balance of this would have been helpful throughout the year.
November 30, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for taking the time to leave such positive feedback about your tutor Mark. This is lovely to read. Please do contact your tutor or Student Support if you have any queries, questions and/or concerns about the Assignments. We will pass across your feedback to the relevant person.
Highly recommend this course
Highly recommend this course. I was unsure about hypnotherapy to start with, however Mark is a great tutor and now, at the end of the year, I am very much looking forward to using my skills and becoming a professional hypnotherapist. 😀
November 30, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for your review. We are pleased to read you enjoyed the Hypnotherapy course. We wish you the best with developing your Hypnotherapy career.
Our tutor was extremely welcoming and…
Our tutor was extremely welcoming and informative. It was great to have the benefit of his wisdom. The course is extremely robust and has high expectations. Moodle has everything you need once you get used to it.
November 30, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for your review. I am pleased to hear your tutor is knowledgeable. If you need any support with moodle please do not hesitate to contact our student support team.
Great journey with chrysalis
My journey with chrysalis was great, I had the opportunity the study with very good tutors, the student support was very beneficial. Thank for everyone one
November 30, 2025
Reply from Chrysalis Courses
Thank you so much for your kind review. I am so pleased to hear you have enjoyed your Chrysalis journey and that you had support from your tutor and the team. Good luck in your future endeavours.
Disappointing Support and Inconsistent Placement Guidance
Chrysalis offers only a basic overview of pluralistic counselling, and the support promised around placements is largely missing. There was no real help in finding a placement, and when I found one myself, Chrysalis said it wasn’t suitable and required extra training—yet similar placements were approved for other students simply because they were already on Chrysalis’ list.
This inconsistency, combined with generally unhelpful guidance, made the experience frustrating. Overall, the course content is limited and the lack of consistent support, especially with placements, was very disappointing.
November 30, 2025
Reply from Chrysalis Courses
Dear Mrs Drake,
Thank you for taking the time to share your feedback.
We are sorry to hear of your disappointment in relation to the support and placement guidance.
You would have been provided with a placement guide mid-way through your year 2/Level 4 studies which provides all the guidance needed along with a checklist to ensure you are seeking a suitable setting to complete your studies. Alongside this there is the Student Support/Placements Team which are available for you to contact anytime with any questions you may have. To assist you in your search you would have been provided with a link to our online e-directory which has over 450 approved placement settings who have accepted Chrysalis students in the past.
The placement brochure and checklist does clearly state that if you are looking to complete your placement with specific client groups, for example children and young people, that specialist training is required. This training could be delivered in house by the placement provider directly, or by completion of an external course such as the Chrysalis Level 5 Certificate in Working with Children and Young People. It is our responsibility to ensure that when appropriate, specialist training is completed prior to commencing any work with clients and no student should be working with clients without their placement forms being authorised by the Placements Team.
We do believe you have been in contact with our placements team recently and that your placement has now been authorised.
I signed up for the hynotherapy one…
I signed up for the hynotherapy one year course leading to counselling. I didn't want counselling but a full on hypno course.The course delivery, format and material is poor, but you don't know this until the second lesson. You cannot access anything until you finish a 'module' and then there's a hidden module 6 which is not mentioned. Don't even think you are getting much practical. At the second in class lesson i asked about practical and was shrugged off by the a
lacklustre teacher who wanted to talk about herself all the time. She wasn't demonstrating anything which is how you learn hypnotherapy, in fact she was just parroting the lesson paperwork which you have printed and read. I then requested withdrawal. First Chrysalis tried to charge me in full and then when I presented evidence of failings, they said no more payments due. I had received 2 poor lessons, paid for my own class materials and felt that I should get a refund for what I had not had. I offered a fair payment and requested a fair refund. They refused. Next step Money claim online and highlighting this situation on social media-I advise everyone who has been scammed to do the same
August 10, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for your review, we are sorry to hear your experience did not meet your expectations and we take your comments seriously.
Our online platform does restrict access to all materials from the start. This is in place to ensure students progress as they attend classes to pull on their learning and to assist in not falling behind or going ahead of the course delivery.
Without specific details of the location/class you attended we cannot advise and investigate further the comments in relation to the delivery of the course by the tutor. We would therefore like to invite you to contact the office and share specific details regarding your class so that we can provide you with a full response.
Upon enrolment to the course you would have signed and agreed to a Personal Training Agreement. Within here the refunds policy is fully details and also the timeframes/cooling off period applicable.
In order to look further into your comments please do contact us on info@chrysaliscourses.ac.uk
Into my final year and I had a little…
Into my final year and I had a little nightmare regarding placement! But! Chrysalis support and tutor have been super supportive in every aspect!
November 30, 2025
Unprompted review
Reply from Chrysalis Courses
Thank you for your review. I am pleased you have felt supported by the team and your tutor.
Improved feedback and support .
Improved feedback and support .
Feel the sessions need more collaboration for needs of the students with assignments also
So
Time allotted for discussion.
I also feel
Funding needs to be available for supervision costs on placement as this has been very challenging for le personally.
November 27, 2025
Reply from Chrysalis Courses
Hi Rebecca
Thank you for taking the time to leave your review.
I can see that you have some points of feedback that you would like to share with us. I would like to invite you to email in to Student Support at info@chrysaliscourses.ac.uk so that we can go through your points together.
Reply from Chrysalis Courses
Thank you for the lovely feedback and recommendation. We are pleased to hear you are enjoying the course.
After a somewhat rocky start with a…
After a somewhat rocky start with a tutor leaving and moodle going through an upgrade things improved greatly. I love that my studies fit in around working full time. I have complete faith in my tutor that she knows her stuff and will ensure we have everything we need to succeed.
November 27, 2025
Reply from Chrysalis Courses
Hi Linda,
Thank you for taking the time to leave your review.
I can appreciate that it can be difficult for students when tutors leave prior to completing the course but I am so pleased that you have found your new tutor knowledgeable and supportive to help you succeed.
If there is any additional support you require you can always contact us in Student Support, we will be able to assist you should you need any support navigating Moodle after the upgrade.
Good luck with the rest of your studies!
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