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Chrysalis Courses Reviews 

1,239
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and deeply supportive tutors who always create a welcoming, safe, and engaging learning environment for everyone. Many individuals note that the well-designed course structure successfully allows them to comfortably balance their academic studies alongside demanding full-time work and family commitments. However, some customers also noted frustrating challenges with course organization, mentioning difficulties navigating online student portals and experiencing inconsistent communication regarding changing timetables. A few other people also felt that practical placement support was lacking, reporting that guidance could frequently be unclear, inconsistent, and hard to access during the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting the helpfulness and supportive nature of their tutors and... See more

User experience

Users describe positive interactions with user_experience, highlighting great tutor support and engaging... See more

Service

Customers had ambiguous experiences with service, reflecting both strong praise and notable concerns.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support teams and... See more

Quality

Clients share ambiguous opinions on quality, with reviewers expressing mixed views regarding course materials... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have enjoyed my first year at Chrysalis, my tutor Mark has been attentive and helpful, nothings felt like too much, our group is big and credit to Mark for managing classes making sure everyone feel... See more

Company replied

Rated 4 out of 5 stars

After a somewhat rocky start with a tutor leaving and moodle going through an upgrade things improved greatly. I love that my studies fit in around working full time. I have complete faith in my tutor... See more

Company replied

Rated 4 out of 5 stars

I cannot fault the 1st year of my three year course with Chyrsalis, it flowed like clockwork from start to finish. Our tutor was fantastic and the course was interesting. Year 2 has been a differen... See more

Company replied

Rated 5 out of 5 stars

Hands down the best part of this course for me so far is the experienced, assured and guiding force of Sarah Treagus our wonderful tutor. She has made this all worthwhile. The course and its mat... See more

Company replied


Company details

  1. Class
  2. Career and Education Provider
  3. Education Center
  4. Educational Institution

Written by the company

Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.

What you can expect

Written by the company

Support at every stage
From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.

Our Support Promise

Support throughout your training

From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.

Contact info

Promotion box for Chrysalis Courses

Start Your Counselling Journey

Flexible training and expert tutors to support your new career.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,239)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve just started on this fabulous…

I’ve just started on this fabulous course. I’ve come from a health care background and I ignorantly assumed I would not learn much. I’ve only been studying for 2 months but so far, I’ve learnt so much already, I’m thoroughly impressed and enjoying this great course! We have a fantastic tutor, with constant access online with help for all students. I really have done the right thing booking this course and studying with chrysalis. Highly recommend anyone considering a career change or embarking on a new journey to study. I felt immediately at ease with our tutor and the support for students seems second to none. The online course is easy to navigate, so far! Thanks chrysalis. 😊👍

September 8, 2025
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Reply from Chrysalis Courses

Hi Layla,

Thank you for your 5 * review!

It is so great to hear that you have found the start of your journey with Chrysalis so positive and that you are enjoying your journey towards becoming a qualified counsellor. I am pleased to hear you are engaging with the course and are getting on so well with your tutor for the year.

Good luck and enjoy!

Rated 5 out of 5 stars

Chrysalis Level 5 Diploma in Advanced Counselling Practice (Pluralistic Approach)

After completing the Level 5 Diploma in Pluralistic Psychotherapeutic Counselling, I chose to continue with the Chrysalis Level 5 Diploma in Advanced Counselling Practice (Pluralistic Approach) - and it was one of the most enriching experiences of my professional journey.

This course is not only ideal for qualified practitioners aiming to progress to Column B of SCoPEd, but also for those seeking to deepen their understanding of ethical dilemmas, legal frameworks, and advanced therapeutic techniques. The pluralistic approach integrates elements from psychodynamic, CBT, and humanistic modalities, offering a well-rounded and nuanced foundation for both private practice and organisational work.

It’s a perfect complement to the Level 5 Diploma in Psychotherapeutic Counselling, especially for those who want to offer a truly tailored support to clients.

The course helped me build confidence, refine my skills, and expand my therapeutic lens. A special mention goes to our tutor, Lorna Cordwell, whose decades of experience and captivating teaching style made this course truly stand out. Her ability to communicate complex concepts with clarity, depth, and warmth creates an engaging and enriching learning environment. The quality of education she provides is exceptional - especially considering the affordability of the course.

I wholeheartedly recommend this course to anyone looking to grow as a therapist, both personally and professionally. It was truly an amazing experience and I have found it invaluable in my practice.

June 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Maxi-Martina,

Thank you for taking the time to share your in-depth and thoughtful feedback about the Chrysalis Level 5 Diploma in Advanced Counselling Practice and your course tutor Lorna Cordwell.

It is great to hear that you have found studying with us so fulfilling and have taken so much from the course, both in terms of career progression but personal growth as well.

Good luck, and stay in touch - we would love to hear how you continue with your journey in to the counselling profession.

Rated 5 out of 5 stars

Andrew Brown

Andrew Brown, my tutor, is really supportive. The schedule worked well for me. I learned a lot theoretically and practically.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Laura,

Thank you for your 5* review.

It is great to hear that you have found Andrew Brown to be a supportive tutor and have found our course content and delivery positive.

Good luck with your next steps!

Rated 3 out of 5 stars

2nd year counselling with Andrew Brown

2nd year counselling with Andrew Brown. Andy is a great tutor very respectful and engaging. Talks well from his own experience.
Chrysalis classes themselves have been okay, quite lengthy and hypnotherapy year was not needed

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Ujal,

Thank you for leaving your comments.

It is great to hear about your positive experience with your tutor Andy, and thank you for your feedback about the course content. Chrysalis are always open to constructive feedback and take this forward as we regularly update the course.

Many students find that Year 1 allows them to gain income as a qualified hypnotherapist which can help while completing counsellor training. I can appreciate your comments on this though, and wish you luck with your next steps towards your career in counselling.

Rated 4 out of 5 stars

I’ve really enjoyed the experience of…

I’ve really enjoyed the experience of learning psychotherapy through Crysalis. My tutor, Andrew Brown is fantastic, patient, knowledgeable and helps bring the subject to life.

I feel that the course needs more depth and we need more time exploring the subject matter. We can spend too much time talking about the course work than the subject itself.

I also don’t enjoy the online courses and would prefer that all lessons are classroom based. I feel that my learning would be better if the classes were face to face.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Alex,

Lovely to hear from you and thank you for taking the time to share your feedback.

I am so pleased to hear the comments about your tutor Andy, these seem to echo those of his other students which is a testament to his expertise at being a Chrysalis tutor and I will be sure to pass this on to him.

Thank you for your comments about the course content, Chrysalis have just completed a course review, where we have focused on improving course content and how it is delivered. We are always more than happy to take on board constructive feedback so that we can improve.

In terms of the online courses, Chrysalis deliver a 'blended approach', meaning a mixture of online and face to face classes. Our 70/30 split of face to face and online classes reflect the counselling profession which has seen a sharp rise towards online delivery since the the COVID pandemic, as we aim to qualify capable, competent therapists. I can appreciate though that like many of our students, you have favoured one method over the other.

I wish you good luck with your next steps Alex!

Rated 4 out of 5 stars

Great tutor

I feel the chrysalis counselling course could’ve been structured differently and could’ve offered more depth and less repetition. However, my tutor Andy has been excellent - he is reliable, gives good and constructive feedback on assignments and in class, and we all enjoy his methods of teaching.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hello,

Thank you for taking the time to leave your comments about your experience with Chrysalis, I am glad that you have found Andy an excellent tutor and have enjoyed your time learning with him.

We welcome constructive feedback and note your comments about the course structure which we review regularly. If you have any specific questions about the course content, then please do email Andy and I am sure he would be more than happy to clarify.

Good luck with your next steps!

Rated 4 out of 5 stars

Andrew Brown is a great teacher

Andrew Brown is a great teacher and I’m really happy with the in-person lessons because there are a lot of practical exercises and he gives feedback.
The course sometimes lacks depth and it is sometimes repetitive. Also level 3 being hypnotherapy wasn’t the best use of our time considering we didn’t want to be hypnotherapists, however there was no option of not doing it.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hello Tsveta,

I agree Andrew Brown is a great tutor!

Thank you for your comments about the course content. We review the course annually and are always happy to make amendments when needed to.

With regards to Level 3, studying and qualifying from the year allows students the opportunity to practice as a qualified hypnotherapist and gain income while continuing their studies with Chrysalis to become a qualified counsellor. I can appreciate that for some students they may wish to follow a different path to this and this is something Chrysalis have been considering as we look to improve our course portfolio for future students.

Good luck with your next steps!

Rated 4 out of 5 stars

Andrew Brown is a very supportive…

Andrew Brown is a very supportive tutor. Unfortunately the course structure doesn’t allow him time to give analysis and feedback on practical skills.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Deborah,

Thank you for your review.

I am glad to hear that you have found your tutor Andrew Brown supportive.

We always welcome feedback and appreciate your comments about the course structure. Chrysalis review the course regularly throughout the year and are always open to making amends as and when needed. Please be assured though that if you require further input from Andrew about your practical skills you can contact him on his email address - I am sure that we would be more than happy to help.

Rated 4 out of 5 stars

Chrysalis is a great course provider

Chrysalis is a great course provider, the online material is great, student support is accessible and great and the tutor Andy is brilliant- supportive, encouraging, knowledgeable. My only bit of feedback is that the courses available via NCPS which are often advertised by email to students are extremely expensive and inaccessible for many students at time in my opinion.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Thank you for taking the time to leave your review.

Andy is a brilliant tutor and it is great to hear your comments about your experience with him.

With regards to the cost of Chrysalis' courses, there is a lot of consideration that goes into how we price these. We try to keep our prices low and competitive while also ensuring that they fairly reflect the high standards of content created, delivered and taught. We do review this regularly.

Good luck with your next steps, if you are interested in one of our further courses then please do contact us at enquiries@chrysaliscourses.ac.uk - we would love to hear from you!

Rated 4 out of 5 stars

Motivational tutor and engaging course material

The course is engaging and our tutor Andrew Brown is a brilliant motivator. He draws on his real life experience and facilitates great class discussion.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Anna,

Thank you for your feedback about the course material and your tutor Andrew. It is great to hear that you have had such a great experience studying with Chrysalis and have found Andrew a brilliant motivator!

Good luck with your next steps!

Rated 5 out of 5 stars

Nick Matthew’s a great tutor! Great chrysalis tutor and the support for our course so far has been great!

At the start, we had a different tutor and the experience was ok but something felt missing. We actually got a new tutor Nick Matthew’s and he’s really great. The whole experience has changed and the atmosphere has really improved. I feel comfortable going to him and receive fast responses, when struggling or needing some support with course work. He’s been my year 1 tutor, and sadly won’t be having him for the next 2 years but this would be great if we could continue having the same tutor, as Nick is amazing. Can’t wait to continue my studies with chrysalis.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hello Grace!

Thank you for your feedback - I agree, Nick Matthews is great! Really glad to hear that he has improved your experience in Year 1. He is a very supportive tutor and I am not surprised to read your comments about him

It is normal to study with a different tutor from Year 2 onwards, but I am confident you will have another 5* experience with your new tutor too.

Good luck!

Rated 5 out of 5 stars

Nick has completely changed my experience for the better

Nick has been excellent for us since he became our tutor in the middle of year 1. He has reassured us and made us feel so much more confident in what we are doing. I feel as though I am able to ask any questions that I need and that it will get answered thoroughly.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Kathryn,

Thank you for taking the time to leave your 5* review about your tutor Nick - he is a great tutor. I am really glad to hear that Nick has helped and supported you throughout the year and has built your confidence up.

Good luck with the rest of your journey!

Rated 5 out of 5 stars

Second Year Done!

I've really enjoyed my second year of study at Chrysalis. Andy Brown is an amazing lecturer, and I'm so glad he'll be lecturing my group for year three, too.

September 7, 2025
Unprompted review
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Reply from Chrysalis Courses

Hello Ashleigh,

Thank you for your review.

It is great to hear you have had a 5* experience studying with Chrysalis and have found your tutor Andy amazing!

Good luck with Year 3!

Rated 4 out of 5 stars

The hypnotherapy class is good

The hypnotherapy class is good. The class covered a variety of topics and was extremely practical.
Nicola was very l supportive as well.

September 6, 2025
Unprompted review
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Reply from Chrysalis Courses

Hi Aishat!

Thank you for taking the time to leave your review.

I am pleased to hear that you have enjoyed your time studying hypnotherapy with your tutor Nicola.

Good luck with your next steps!

Rated 4 out of 5 stars

The course and the tutor (Andrew Brown)…

The course and the tutor (Andrew Brown) has been very consistent and supportive.
The course resources might need updating.
Also - the access to course resources only when assignment is submitted can be frustrating and unhelpful when extension is requested. Maybe access should be granted a week before the next lesson regardless of submission being made.

September 6, 2025
Unprompted review
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Reply from Chrysalis Courses

Hello!

It is great to hear that you have found the course consistent and Andrew supportive. Thank you for your feedback on the course resources - we are always happy to review content and update materials where necessary.

Good luck with your next steps!

Rated 5 out of 5 stars

All staff are very helpful

All staff are very helpful. My tutor always responds promptly & all student support staff always help me.

September 3, 2025
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Reply from Chrysalis Courses

Thank you Andrea for your review. We are pleased your tutor and the Student Support team have been helpful and able assist with your queries quickly for you.

Rated 5 out of 5 stars

Chrysalis is a perfect way to get back to studying

Chrysalis made it easy for me to study with paying monthly instalments and the tutor has been brilliant and I am enjoying my stone studying with them. Excellent providers

May 4, 2025
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Reply from Chrysalis Courses

Thank you for your review and comments. We are pleased you have been enjoying your studying with Chrysalis.

Rated 5 out of 5 stars

Chrysalis stepped in when our previous…

Chrysalis stepped in when our previous course combusted. We were treated kindly and sympathetically. Without Rhianan and Chrysalis as a whole, we would never have been able to complete our studies, and gain our qualifications!

May 30, 2025
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Reply from Chrysalis Courses

Thank you for this review and we are so pleased to have been able to support you in completing your studies and qualifying.

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