CINEMA-Shop.dk Reviews 1,868

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Super service. Henning was top-notch on solving my problem and great in the follow-up to check that everything was in place👍👍

Rated 4 out of 5 stars

Det er trygt og godt at handle hos cinema shop. Jeg købte 2 analog kameraer. Disse fungerer fint.

Rated 4 out of 5 stars

I bought the LUMERI SQ500 light I bought the LUMERI SQ500 light. My experience with Customer Service pre sale and postage time was exellent. The problem I have is with the product It is ok for Ve... See more

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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Super service

Super service. Henning was top-notch on solving my problem and great in the follow-up to check that everything was in place👍👍

July 11, 2023
Unprompted review
Rated 3 out of 5 stars

I have bought some light the 25…

I have bought some light the 25 November and they say it will be delivered 1-2 day after. And now we have the 3 December and no delivery or message about it being delayed..

contacted the customer service..

to be continued

December 3, 2020
Unprompted review
Rated 4 out of 5 stars

I bought the LUMERI SQ500 light

I bought the LUMERI SQ500 light

I bought the LUMERI SQ500 light. My experience with Customer Service pre sale and postage time was exellent. The problem I have is with the product It is ok for Veg grow period but on the flowering period it is not so good, with a low quality final crop. My friend bought a LUMERI SQ300, which even though it has a lower spec appears more powerful. My conclusion on the the LUMERI SQ500 is the LED s are of a cheap kind.
Update.
Customer Service are currently in contact with me, and we have reached an agreement, which I am happy with, the customer service is exellent at this time.

October 4, 2020
Unprompted review
CINEMA-Shop.dk logo

Reply from CINEMA-Shop.dk

Hi Darrell

I am very sorry to hear, that you have been experiencing issues with your SQ500 light.
Based on the description on the SQ500, it sounds like a defective light. But to be sure, we have forwarded the information to our product management team, who will run a checkup on our current SQ500 stock.

Our customer service have contacted your on email, in order to find a solution to everything. Because we will find a satisfying solution for you!

We look forward to hear from you, so that everything can be solved.

Best regards
CINEMA-Shop.dk

Rated 5 out of 5 stars

Super service

Super service. Henning was top-notch on solving my problem and great in the follow-up to check that everything was in place.
I would say one step above customer service, this is real customer care! Bravo and thank you.

May 16, 2020
Unprompted review

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