Snacking World By Cinema Snacks Reviews 

137
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

First time purchasing a range of sweets and snacks. Ordering easy; delivery quick and packaging excellent. Whenever I buy products online that have BBE dates I always worry. But there was no need all... See more

Rated 4 out of 5 stars

Fast delivery, required for someone who had requested this for a birthday gift. Definitely overpriced, not sure why this flavour is so difficult to source but it is around £7 more expensive than it ne... See more

Rated 5 out of 5 stars

service was very efficient and the crisps were great. The best I have tasted since Smiths got taken over by Walkers - not everything in life is progress - who rather dim-wittedly and obtusely dropp... See more

Rated 4 out of 5 stars

Pretty good value for money, reasonably quick delivery, however the bags used by the company are not very good and 2 of the products had burst there bags, one of them being rainbow crystals, which mea... See more

Company details

  1. Candy Store

Written by the company

At Snacking World by Cinema Snacks, we understand the importance of prompt and reliable service. That's why we strive to offer a fast and efficient ordering process. We typically dispatch orders on the same day when placed before 2 pm, (Mon-Fri) using trusted carriers like Royal Mail and DHL. Our goal is to ensure that your favorite snacks reach you as quickly as possible, ready to enhance your movie nights, parties, or any snacking occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.6

All reviews

(137)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased some beer bottles they had…

I purchased some beer bottles they had no smell or taste, I contacted the company and they said they would check the stock and today they got back to me saying I can return them put as already opened the item I can't return them and they sent me a real nasty email, i purchased from this company as I don't go out due to having parkinsons,,,, I won't use cinima snacks Ltd again.......just read there reply firstly I've never revived anyone before, second I had to open them to try them just to find out they had no smell or taste to them and a company that says a customer is lieing and making things up is a company to watch out for, I spent 23 years in the army so I don't have a habit of making things up.......... Reply to them AGAIN, I binned them because they won't give refunds once opened, how the hell would I of known that they had no smell or taste if i didn't open them

March 17, 2025
Unprompted review
Snacking World By Cinema Snacks logo

Reply from Snacking World By Cinema Snacks

We take all feedback seriously, but this review is inaccurate. At no point did we refuse a return—our policy, like any responsible retailer, states that opened food items cannot be returned for health and hygiene reasons.

The customer claimed an issue with the product but threw it in the bin before we could verify anything. We cannot issue refunds without receiving the item back—it’s a standard policy that applies to all customers.

Looking at this customer's review history, it’s clear that negative feedback and refund demands are a pattern. We encourage genuine customers to judge us based on real experiences, not repeated attempts to exploit small businesses.

Edit: The customer has since added personal details to their review, but the situation remains unchanged. The product was discarded before we had any opportunity to verify the issue, and our policy—like that of any responsible food retailer—applies equally to all customers. Disposing of an item and then expecting a refund without a return is simply not how returns work in any industry.

We also offered the customer the option to return everything today for a full refund, but they declined, stating they had already binned the items.

Rated 5 out of 5 stars

Great Find - for all things snacks and sweets

First time purchasing a range of sweets and snacks. Ordering easy; delivery quick and packaging excellent. Whenever I buy products online that have BBE dates I always worry. But there was no need all were well within their respected dates. I felt prices are super - My core purchase is Fox’s Glacier Fruits so I bought 6 bags, very difficult obtain these unless Pound stores get them in. So I am well-pleased
Can’t rate these guys highly enough

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

It’s not here yet

It’s not here yet

Edit: unfair review. The issue is with Royal Mail not the company. They have “failed delivery” for 4 days straight (not even attempted).

January 31, 2025
Snacking World By Cinema Snacks logo

Reply from Snacking World By Cinema Snacks

Hi Lee,

We’ve checked your tracking, and Royal Mail attempted delivery on 07-02-2025 but were unable to deliver. They’ll try again on the next working day.

You can check the latest tracking updates using your tracking number GG394781686GB on the Royal Mail website:

🔗 https://www.royalmail.com/track-your-item#/tracking-results/GG394781686GB

If you need any help, just let us know!

Best regards,
Frank

Rated 5 out of 5 stars

Good selection of well priced products

Good selection of well priced products. Communication excellent from point of order to delivery. Crisps chosen had long sell by date. Very happy with purchase and customer service and wouldn't hesitate to recommend. Thank you!

January 10, 2025
Rated 5 out of 5 stars

Always speedy delivery

Always speedy delivery, great selection and of course great savings. Love the range and how it's delivered with updates sent. Thank you

January 5, 2025

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