Cisdem Inc. Reviews 267

Top-notch support: I wrote to them about an issue with my license, which was still tied to my old MacBook that’s now unusable, and within a couple of hours they made it available to me again. Excellent!

Great product and great company. I emailed them 4 years after purchasing my initial license since it was tied to a different machine, and they fixed it so my license worked on the new machine. No issues, not trying to make you buy the product again ... great experience with this company.

Fast response times with support and a vast number of options to manage and transform video content. the YouTube functionality is awesome! Thank you!

the customer care team is highly supportive and cooperative, which significantly enhances the overall experience. It is essential to recognize that trust in this company is steadily growing, and this positive trend should inspire confidence in their services.trust on this company must increase by everyone

The support team of Cisdem is efficient, responsive, and helpful. I contacted them for an issue and they've resolved it in a short time.

Quick response that solved my issue. Could not ask for better service…fantastic

Very responsive and to the point.

Very professional and quickly responsive.

The rapid response made my experience great. I received response in less than 10 minutes. Please keep up the good work.

Help witch my issue tahat led to cancelletion od the services and refund

that's a virus , be very careful i found it in microsoft store after 1 day of installation i lost admin acces to my cmd . i wish they didn't steal my card credentials. we will see

The fact that I have a lifetime licence should indicate how happy I am with the level of service I receive from Cisdem.
I experienced a problem and reported it to Joey on June 26. He provided a dedicated response until the issue was resolved on July 10.
He must have dreaded getting an email from me, but he would not give up until he provided a solution.
That's what I call service over and above.

Fast and great support.
I changed computer and wanted to switch my lifetime license to the new computer. An email to support and they quickly fixed it and I can now use Cisdem on the new computer.
Thank you so much.

My issue was quickly diagnosed and resolved.

Mac crashed and needed new license, friendly and helpful. Can now use the application again

I needed a transfer of my license to a new computer. I was pleasantly surprised by their quick response.

The company makes great products that work exactly how they are advertised to. They have a fast and efficient customer support team that will not take longer than a day to respond to your email and help with your problem.

Joey was very helpful and prompt in action 👍🏻

Had a great experience working with support when I needed to reinstall using my existing license key. Very fast service!! Thanks!

I had lost my software key and I emailed supportATcisdem.c0m, and they got back to me in a few hours, provided the key, and were very nice about it. Very happy! The product, Cisdem Video Converter is wonderful! I've been using it for months. Great company, products, and support. 😇