Citiair Reviews 

We have been booking our tickets through Citiair lately. Mr.Sesha is one of the most efficient travel agents in Citiair. He is very responsive, informative & helpful. I will always ask for him if I need to book flight tickets.

Thank you Sesha!

Regards,
Swapna Dangeti

Good support provided by Thirupalu in rescheduling my trip

It was a gud experience.. we booked tickets to India.. the agent Jenny was friendly and helpful.. she answered all queries patiently.. will recommend citiair travels to everyone..

I have booked a ticket with this travels and got an awesome deal that no agency given me. I am fully satisfied with price that I have got. Thanks to citiair for giving me best deal and suggest to book tickets from this website.

There have very good team ; I booked flight tickets with them in a very short notice . Service was excellent with nice price range of tickets.special thank to MR Raj Bharath
- citiair who made the purchase very easier.

I tried to buy a flight to Mexico online and had a weird experience. I got a call from someone with a very thick Indian accent in the middle of the night asking to verify a 2 cent charge on my credit card. I was awoken and could barely understand her. I told her to call me back during the day, and promptly called my credit card company to put a hold on my card until I could research them a bit and figure out if they were legit. I think they are. But, they don't seem to have a very secure system for online payments. They cancelled my order since I had blocked my card. I decided to go directly to the airline that I wanted to use and pay a little more for a better sense of security and predictability. They look like a company with some great rates to India. I would consider them for that, but I'd do it during the day and I would call them instead of simply using an online system and I would research them a bit more.

Worst customer service.

I booked my flight from citiair, now when I am trying to reschedule no one from citi air is responding. I called almost 10 times but there is no response.

If you would like to book a flight for your son, daughter, friend or loved one but won't be travelling with them forget it with this outfit. They must have a serious fraud problem as they will not make a booking without sending a myriad of emails and the problem is yours. They take no responsibility. Extremely rude customer service "yeah like...." For a few dollars more I chose another company that was much faster, efficient and trustworthy. Hate to diss the subcontinent but when it comes to customer service, they've still got a lot to learn.

This was an extremely harrowing and unpleasant Experience because of these guys.

I booked a ticket long back in earlier October and they did not inform about the Canadian transit visa requirement for transiting through Toronto for temporary USA visa holders and Indian residents.

As a travel agent they should have been well informed and aware of all these rules and should have made me aware..

Air Canada did not let me check in and they booked me in another flight with more than the original expense I incurred for the first aircanada-United round trip ticket(1125$) and the new ticket costed me 1295$.

They did not refund a single penny... Because of them only I had to go through all those troubles and harassment.

Beware of this ultra fraud scam super cheat travel agent called citi air travel...

I got a pleasant surprise the way Citiair customer service folks deal with Customers. I got multiple options and lowest deal to travel to Bombay. I did comparison and saved $350/- plus for my family tickets. Excellent Deal Guys! Keep rocking!

Hi I am Vamsi, I had the best experience with CITIAIR ( MR. NAGA ) . Here , the customer care executives are very good communicative and will definitely help you in finding the best possible cheapest and safe fare for your tavel ...... GO FOR IT ONCE ... and Then you will always contact CITIAIR .. Especially , Mr . NAGA - is the executive I have spoken in CITIAIR.