Honestly, I've shopped at City Beach's website - I'm in New Zealand, they're in Australia (duh!) - and never had an issue. Super fast delivery, always exactly what you ordered and paid for, and such... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and I went to the Tweed City City Beach store today looking for sneakers for our son in Adelaide. The young store manager / assistance with Blondish hair was sensational. We didn't get he... See more
Just received my second order from Australia to the UK. Super fast delivery of items that are pretty much currently unavailable in the UK. No customs issues. Really impressed. Thanks guys.🤙
Cullen is a lovely small village with a wonderful beach. We, really enjoyed our day here. Just one thing to avoid though, and that is the beach refreshments and burger van. YUK.We bought 2 teas a coff... See more
Company details
- Clothing Store
- Beach Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Founded in 1985, City Beach has become one of Australia's leading lifestyle brand. Representing the spirit of adventure and self-expression through fashion and culture.
Contact info
George Street, 4000, Brisbane, Australia
- customerservice@citybeach.com.au
- www.citybeach.com
4.0
Great
4K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service all the way through…
Excellent service all the way through to delivery. Fast and reliable service delivery 👌
September 10, 2024
Pretty gooood
Never had a problem with these guys , can't fault them at all . Customer service has always been really great and ships out online orders reasonably fast!
September 12, 2024
Great product range
Great product range, easy online service with a seamless checkout procedure.
September 12, 2024
Awesome thanks
September 12, 2024
Great price and always good discounts
Great price and always good discounts. Only issue is the last 2 parcels have come damaged. The packaging could be a little better.
September 12, 2024
Always lower prices then others
Always lower prices then other competitors, fast shipping and always have decent specials!
September 12, 2024
Easy to order and very quick delivery
Easy to order and very quick delivery. Thank you.
September 12, 2024
Great shopping online
Great shopping online. Wide range, great prices and easy to navigate
September 10, 2024
Great products and quick service and…
Great products and quick service and delivery
September 11, 2024
Returned boardshorts they looked secondhand
Returned shorts there were dirty white spots front & back, torn rear pocket, rear torn back seam. Looked second hand. Massively disappointed. Not even sure my refund has come as they have been returned. Unsure if the quality control is like this I’d buy from you guys again. ☹️
September 11, 2024
Reply from City Beach
Thank you for your honest feedback J! To assist you with your return, please contact us directly with your order number and we will be happy to further look into this for you! 🙂
Delivery took 1.5 weeks to be delivered…
Delivery took 1.5 weeks to be delivered in Brisbane from your Brisbane warehouse.
September 10, 2024
Reply from City Beach
We are sorry to hear your parcel was delayed whilst in transit Ben! Please reach out to us with your order details at customerservice@citybeach.com.au so we can further look into this for you.
You sent the last order to the wrong…
You sent the last order to the wrong address and I didn’t recieve it,
September 9, 2024
Reply from City Beach
We're sorry to hear about your concerns Ian. Upon reviewing your order, we can see that the parcel was successfully delivered to the address provided at checkout. If you have any further questions or need assistance, please let us know 🙂
Always good prices and a great range
September 10, 2024
Quick delivery
Easy website to navigate, option to use the app also. Fast and quick delivery.
September 8, 2024
Online shopping is easy to navigate and…
Online shopping is easy to navigate and delivery of purchases is extremely quick.
September 9, 2024
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