C J Charles Ltd Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Plumber
  2. Fire Protection Service
  3. Gas Installation Service
  4. Boiler and Heating Service

Information provided by various external sources

C J Charles Ltd offers Central Heating Installations, Boiler Servicing and Repairs in Wirral, Birkenhead, Liverpool, West Kirby & Heswall areas with Over 50 year's experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
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1-star

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Rated 5 out of 5 stars

A very happy customer

A quick service from calling the office to the job being done. The job turned out to be easier and quicker than expected. Also done another job for me whilst Colin and Carl were here. Overall happy with the service received and very clean and tidy. Would recommend. Thank you.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Suzanne and Colin for your…

Thank you Suzanne and Colin for your efficient and friendly service.
Negotiated with Bosch on my behalf to ensure my boiler was fixed. Replaced leaking radiator in my bedroom.

September 23, 2024
Unprompted review
C J Charles Ltd logo

Reply from C J Charles Ltd

Hi Jill, Thank you so much for taking the time to leave us such a kind review. It really means a lot to us. I am glad you were happy with the service we provided. Please do not hesitate to contact us should you have any future requirements. 😊

Rated 5 out of 5 stars

CJCharles provide a fantastic service…

CJCharles provide a fantastic service fantastic people..you all shine x

September 26, 2024
Unprompted review
C J Charles Ltd logo

Reply from C J Charles Ltd

Hi Lynne, Thank you so much for your lovely review. It is very kind of you. We really appreciate it. It was our pleasure to be able to assist you with your boiler issues. Should you have any future requirements please do not hesitate to contact us. 😊

Rated 5 out of 5 stars

Couldn’t recommend them highly enough

Couldn’t recommend them highly enough. Had no hot water they came out the same day and Billy wouldn’t leave until he found the problem. Thank you so so much

May 29, 2024
Unprompted review
C J Charles Ltd logo

Reply from C J Charles Ltd

Hi Jane, Thank you so much for taking the time to leave us a review. It really means a lot to us. It was our sincere pleasure to be able to assist you with your boiler issues. If you have any future requirements please feel free to contact us. 😊

Rated 5 out of 5 stars

Fully Professional

Fully Professional
Service appointment made and sadly boiler condemned which was not really a surprise as 17 years old. Thorough service and everything explained.
One freezing cold week later Colin and team arrived to fit chosen Worcester boiler. Worked efficiently, left no mess, all explained again and next service will be included . Total price for boiler and all else needed included .
Left review for several weeks but no problems !
Glad you were recommended by friends and I have no hesitation in recommending

December 8, 2022
Unprompted review
C J Charles Ltd logo

Reply from C J Charles Ltd

Thank you so much for taking the time to leave us such a lovely review. It is very kind of you. It was our sincere pleasure to be able to provide you with a new boiler. If you have any future requirements please do not hesitate to contact us. 😊

Rated 5 out of 5 stars

Really clean,professional service .They…

Really clean,professional service .They explained everything really clearly and were absolutely fantastic with our array of animals !
We have a Romanian rescue dog who is nervous around new people and the work men were fantastic around her making her feel safe and calm .They also made sure they shut doors over etc so our other pets didn't get out .This meant so much and helped hugely !
The engineers were polite,friendly and told me where they'd be ,what they were working on etc so I could move the dogs safely .
I would definitely recommend this company to other people -especially those with rescue animals etc to consider .They were superb ! A+

February 3, 2022
Unprompted review
C J Charles Ltd logo

Reply from C J Charles Ltd

Hi Sarah, Thank you so much for taking the time to leave us such a lovely review. We really appreciate it. I am glad you were happy with the service provided. At CJ Charles we pride ourselves on our excellent customer service. It was our sincere pleasure to be able to provide you with a new boiler. Please feel free to contact us should you have any future requirements. 😃

Rated 5 out of 5 stars

Brilliant at keeping appointed time

Had boiler fitted years ago, had no problems, they service it every year, engineers always arrive on time and are polite and tidy and leave everything as found, today was sent text engineer was on way arrived 5mins later. Would highly recommend C J Charles and have done when ever asked if I know of a good heating service. Thanks to Colin today for servicing boiler and showing us how to change time. 🙂

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

We recently asked CJ Charles Heating and Plumbing for a price to replace an old central heating system in our house. We were impressed by the professionalism and thoroughness of Colin Charles when he came to look at the work involved and although his was not the least expensive quotation, we had total confidence in his company’s ability to undertake the work to a high standard.

We were not disappointed. The work was carried out with the minimum of fuss and we are very happy with the result. They have been attentive at all times and we would have no hesitation in recommending them to any friends and/or family needing their services.

May 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and great price

This firm installed our new Worcester Bosch boiler today.
Our experience from the first contact with them to quote for the jobs until their leaving after completing the installation today has been excellent. And their price was very competitive too.
Colin came to do the survey and provide the quotation. He was able to give sound advice about our requirements and provided a couple of alternatives for us to choose from re the size of the boiler.
Craig and Carl came today to do the installation and were brilliant. They were punctual, courteous and completed their work with the minimum of fuss. They used overshoes every time they entered the house and left everywhere in a clean, tidy condition - just as they found it.
And we are already benefiting from the new boiler - the house is lovely and warm and radiators that have struggled to get warm in recent times are piping hot.
I would definitely recommend this company and would happily recommend them

May 10, 2019
Unprompted review

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