Clarke & Jay Chartered Surveyors Reviews 

44
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really impressed! Was immediately responded to when initially enquired, survey booked in within 2 weeks of enquiring. Phone call same day advising of findings, report received as advised 2 days later,... See more

Rated 5 out of 5 stars

The service from Clarke & Jay Chartered Surveyors is exemplary. Admin support from Kayleigh, Kim and Zoe was prompt and friendly throughout. Chris Pennell undertook the survey for us and kindly call... See more

Company replied

Rated 5 out of 5 stars

We booked Clarke & Jay for a survey on the house we are proposing to buy. The survey was detailed, comprehensive and thorough in every way. After the event, we had cause to ask a specific and urgent... See more

Company replied

Rated 5 out of 5 stars

Wonderful. We needed a comprehensive survey for a listed property and also added in drones to check the roof and chimneys. Survey was wonderfully clear and signposted. Key issues flagged. That's the m... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor
  3. Surveyor

Written by the company

Over 20 years experience in the property profession we are an independent firm of Chartered Surveyors providing comprehensive and professional advice. The practice is regulated by the Royal Institution of Chartered Surveyors (RICS). It operates strictly in accordance with their best practice and guidelines laid down by the RICS. Clarke & Jay Chartered Surveyors provide an efficient personalised service. We always discuss client requirements before the instruction is taken and give verbal feed back once the inspection has been completed. Our aim is to help you make an informed decision on the very important purchase of your next home, investment or project. We have many satisfied customers and references can be arranged if necessary. We operate throughout Worcestershire, Gloucestershire, Warwickshire and the Cotswolds. The practice has experience of all types of property from modern, Victorian, period, listed and historic buildings.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(44)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clarke & Jay Property Survey

Clarke & Jay recently carried out a survey on a property we were purchasing in Worcester. Contact in office was very helpful. A appointment soon arranged to our benefit. Survey carried out by a local person who knew about the area our property was in. Survey carried out,a phone conversation on results carried out and a report soon followed by email. Very pleased with the service received

May 23, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Robert

Thank you for taking the time to leave us a 5* review. We are pleased to hear that you found our administration team helpful. Our surveyors do have fantastic local knowledge so we are so pleased you experienced this first hand.

Best wishes,
C&J

Rated 5 out of 5 stars

very professional

very professional. the report was very details and concise. I receive a call the day of the survey to run through the findings.

April 22, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Mr Fisher,

Thank you for taking the time to leave us a review. We are so glad that you found the report provided to be detailed and concise.

Best wishes,
C&J

Rated 5 out of 5 stars

"How to" guide for surveyors

Preliminary material was good. The report was informative and very well presented. Indeed, it could be used as a "how to" guide for surveyors. The combination of the report, the call same day after the survey and the call after the report was received and read, made us conclude that it was a job well done and excellently explained.

April 23, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Chris,

Thank you for taking the time to leave us a review. We are so glad that you found our services to be excellent and you found the report provided to be informative.

Best wishes,
C&J

Rated 5 out of 5 stars

amazing service

From the moment I spoke to Clarke&Jay over the phone I got a good feeling about this company and I wasn't wrong, the reception team were on it straight away asking questions and making the right recommendations regarding booking the right survey in relation to the property we were purchasing. The survey itself was done by Cameron Clarke and the attention to detail was excellent and you could tell how much research had been done prior to carrying out the survey on the day and again more input after it had been completed. It was 100% worth it for us and gave us lots of things to consider and follow up on prior to the purchase. Highly recommend them, Thank you

March 13, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Austin
Thank you for taking the time to write this review. We are so glad that you found the team to be efficient and that you found the report provided to be informative.
Best wishes,
C&J

Rated 5 out of 5 stars

Reassuring experience for first-time buyers

Chris Pennell was the Surveyor that conducted our survey for a property we are in the process of buying. I received a call back from Chris the same day where he took me through any issues he found and answered any questions I had, as a first time buyer this was incredibly reassuring.

We then received the full report back less than 48 hours after my call with Chris, the report being very thorough and well explained.

Along with Chris the admin, Kayleigh, has also being very friendly and professional to communicate with.

I'd highly recommend using Clarke & Jay Surveyors.

March 19, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Sian
Thank you for taking the time to write this review. We are glad you found using our service 5 star. Chris, Kayleigh and the whole team will be thrilled to hear this.
Best wishes,
C&J

Rated 5 out of 5 stars

Comprehensive and thorough Survey.…

Mr Owen conducted a comprehensive and thorough survey of the property, it was most helpful in highlighting several areas , not obvious to ourselves, that needed remedial work to be carried out by professional tradesmen.

March 11, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Keith,

Thank you so much for taking a few moments to write this review. Jon will be delighted to hear you found his report helpful and informative.

Best wishes
C&J

Rated 5 out of 5 stars

The report was an accurate and…

The report was an accurate and informative analysis of the problems with spray foam insulation. As a result of the tests made and information supplied I am arranging for the re-pointing and replacement brickwork to be replaced and will continue to monitor humidity levels. Should circumstances change I will not hesitate to contact you again.
C D Beck, Wychbury, Picken End WR8 0DH

February 19, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Mr Beck
Thank you so much for taking the time to write this review. We are glad you found our service 5 star and that you found the report provided to be informative.
Best wishes,
C&J

Rated 5 out of 5 stars

Excellent - a very personal service

Highly impressed with Clarke & Jay. Our Surveyor, Chris, called afterwards to chat about the headlines and key points, and followed up with a thorough report. He was also available for calls to ask questions about anything we didn't understand. It felt like a very personal service. Definitely recommend.

February 8, 2024
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you so much for taking the time to write this review. We are so pleased that you found our service to be very personal. Chris will be delighted to hear this.

Best wishes,
C&J

Rated 5 out of 5 stars

More than a report. A conversation.

Wonderful. We needed a comprehensive survey for a listed property and also added in drones to check the roof and chimneys. Survey was wonderfully clear and signposted. Key issues flagged. That's the mechanics and gives you a report you can read. We then had a long call with the surveyor to walk through the report, bringing it to life, and for us to clarify and question what we were reading so we could take a view on the property and the risks.

November 10, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you for taking a few moments of your time to write this review, it is greatly appreciated. We are so pleased that you found our service to be 5 star and a very personal one. The whole team will be thrilled to hear this.
Best wishes,
C&J


Rated 5 out of 5 stars

Concise Level 2 Report

Received a 60 page Level 2 Survey & Valuation from Dominic Jay of Clarke & Jay Chartered Surveyors.
Report produced the following day of extremely thorough inspection of the property.
Dominic broke his report down into categories which we felt was done very well and easy to understand.
The survey inspection was very thoroughly carried out and confirmed not only what my wife and I saw when we viewed the property but more besides.
We knew the property needed a lot of TLC and more, but after reading this concise and thorough report we realised it required a lot more.
We also thought the asking price was far too high and this is confirmed by the amount of work this property is in dire need of and the estimated amount cost required.
Having this survey has saved us making a big financial commitment and decided not to proceed with the purchase. Thank you Clarke & Jay.

December 21, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you for taking the time to write us this review. We are so pleased that you found our service to be 5 star and that it helped you make an informed decision on your potential purchase. I will pass on your feedback to Dominic who will be delighted.

Many Thanks & A Happy New Year
The Clarke & Jay Team

Rated 5 out of 5 stars

I have used Clarke and Jay for a number…

I have used Clarke and Jay for a number of years now across a number of properties and have huge confidence in them. They are the only surveyors I would trust.

December 20, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you so much for taking the time to write this review. We really value your continued business.

Best wishes,
C&J

Rated 5 out of 5 stars

Company were very easy to deal with and…

Company were very easy to deal with and prompt in sending across quotation for survey, outcome of survey and getting the report out to us.
Surveyor spoke to us on the telephone to discuss the survey as well

December 20, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Sally, Thank you so much for taking the time to write this review. We are glad you found using our service 5 star.
Best wishes,
C&J

Rated 5 out of 5 stars

5 stars

Everyone I have had dealings with to organise a valuation for probate has been extremely kind, more than helpful and very efficient. I am most grateful and highly recommend this company.

November 13, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Natasha, Thank you so much for taking the time to write this review. We are so pleased to hear you found our team to be Kind, efficient and helpful.
Best wishes,
C&J

Rated 5 out of 5 stars

very good service

October 27, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you so much for taking the time to write this review. We are glad you found using our service 5 star.
Best wishes,
C&J

Rated 5 out of 5 stars

Above and beyond...

We booked Clarke & Jay for a survey on the house we are proposing to buy. The survey was detailed, comprehensive and thorough in every way. After the event, we had cause to ask a specific and urgent question and, even though Dominic was on holiday, he very generously helped us with our query. We feel he went above and beyond - we would thoroughly recommend Clarke and Jay.

September 14, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Dear Claire, Thank you so much for taking the time to write this review. We are so pleased to hear that the survey provided helped you make and informed decision. Your surveyor Dominic will be thrilled to hear this.
Best wishes,
C&J

Rated 5 out of 5 stars

Defect Report

Mr Source was pleasant and professional. He was very thorough in his inspection and we were very satisfied with his interpretation of the defect.

September 12, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you so much for taking the time to write this review. We are glad you found using our service 5 star.
Best wishes,
C&J

Rated 5 out of 5 stars

Property Survey.

Great communication and very helpful Surveyor.

June 22, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you so much for taking the time to write this review. We are glad you found using our service 5 star.
Best wishes,
C&J

Rated 5 out of 5 stars

LEVEL 2 home survey Clarke & Jay

We were very happy with the level of detail and completeness that we received from the survey that was carried out on our behalf for a property we are looking to purchase, the information was invaluable with regards to making an informed decision.

June 9, 2023
Unprompted review
Clarke & Jay Chartered Surveyors logo

Reply from Clarke & Jay Chartered Surveyors

Thank you so much for taking the time to write this review. We are glad you found using our service 5 star. We are so pleased to hear that the survey provided helped you make and informed decision.
Best wishes,
C&J

Rated 5 out of 5 stars

New Build Snagging Survey

From initial contact, to requierments capturing and to the actual visit - could not rate the team at C&J highly enough.

Kayleigh and Zoe in the admin team were professional and on point; Chris was a delight to meet with and discuss the requierments of our snagging report. This gave us peace of mind that our new build was to its high spec we are promised, but more so; everything raised was attended to, and therefore this tells me that the experties in raising and pointing at work and reporting it accurately was done with experience and professionalism.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

I can't recommend them highly enough!

Not cheap, but excellent communication and a report the thickness of the Manhattan telephone directory. Jon has been wonderful! They saved me a fortune in possible repairs and legal issues. I can't recommend them highly enough!

June 3, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look