Classic Bike Parts Cheshire Reviews 825

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I ordered several parts. Some were delivered Some were unsuitable Some had not been ordered. Some were not delivered and no explanation was offered. The delivery was late. I contacted Ja... See more

Rated 1 out of 5 stars

Having bought a Triumph with +060" bores, bit smoky, thought I'd treat it to new barrels/pistons, came across here. Listing was 'new barrels, ready to fit with new std pistons' Perfect. E-mailed t... See more

Company replied

Rated 3 out of 5 stars

Overall I’m very happy with this company, the price and products are very good, I am however deducting 2 stars for using fedex delivery, I was given a delivery time of 8.30-12.30, so I arranged to wo... See more

Rated 2 out of 5 stars

Item was delivered quickly but the advert was deceiving as it was pictured as five brushes, other sellers use the same picture to sell five so although the ad did list two I missed it. BEWARE!

Company details

  1. Motorcycle Shop
  2. Motorcycle Parts Store

Information provided by various external sources

CLASSIC BIKE PARTS CHESHIRE WAS ESTABLISHED IN 2006 AND HAS QUICKLY BECOME ONE OF THE UK'S LARGEST SUPPLIERS OF QUALITY BRITISH CLASSIC MOTORCYCLE PARTS. WE SUPPLY A WIDE RANGE OF PARTS FOR TRIUMPH, BSA, NORTON, AJS, MATCHLESS, VELOCETTE, ROYAL ENFIELD AND ARIEL. ALL OF OUR PARTS ARE SOURCED FROM A RANGE OF TRUSTWORTHY BRITISH SUPPLIERS AND WE ARE PROUD TO OFFER OUR CUSTOMERS HIGH QUALITY AT AFFORDABLE PRICES. ORDER VIA OUR SALES LINE.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

825 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

DISHONOURABLE DEAKER

I ordered several parts.
Some were delivered
Some were unsuitable
Some had not been ordered.
Some were not delivered and no explanation was offered.
The delivery was late.
I contacted Jas who agreed to a full refund.
I could only return the parts I had received which I did.
They refunded those parts and now dispute the remainder.
What a fiasco!
Seems I am not the only person who has had their fingers burned.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

DECEPTIVE listing practice for barrels (Triumph).

Having bought a Triumph with +060" bores, bit smoky, thought I'd treat it to new barrels/pistons, came across here. Listing was 'new barrels, ready to fit with new std pistons' Perfect. E-mailed to check that 9:1 pistons could be supplied, had a response 'yes'. Placed order, e-mailed to confirm I wanted 9:1, no reply, sent reply to order acknowledgement, requesting 9:1, no reply. Waited, finally got 'dispatched, next day courier', 3 days later received. NO PISTONS. I believe the listing was deceptive, yes, it is ready to fit, IF YOU ALREADY HAVE PISTONS, how many people are in that position?
They had 3 opportunities to point out that they were separate, chose not to, if they had, would have bought elsewhere.
To add to the dissatisfaction, listing says 'free p&p over £250', I ordered barrels at £395, got charged £10, THIS HAS NOW BEEN REFUNDED, which helps.
YOU HAVE BEEN WARNED.
Update, listing has now been amended, clearly stating 'no pistons', helps you, not me, they have offered to refund postage IF I amend/remove this. I WILL amend, if I receive refund, but will always share experience. I managed to source NOS pistons for £68, elsewhere, having to wait, again.

December 12, 2025
Unprompted review
Classic Bike Parts Cheshire logo

Reply from Classic Bike Parts Cheshire

The listing was quite clear that it was only the barrels that were in the listing no previous customer has ever raised any issue like this. There was no mention of any pistons included or even shown in the photographs. The statement new barrels ready to fit relates to the honing of the barrels i.e. no further treatment required nothing to do with pistons. If pistons had been included they would have been specified with photographs. Regarding the shipping the website does not always automatically remove the shipping on orders over £250 however, this was refunded back to the customer straight away. These are quality British made barrels at a competitive price. The feedback was placed with Trustpilot before we had any chance to respond to the customer & sort this out & is factually incorrect.

Rated 1 out of 5 stars

Useless

Ordered some parts. They arrived after 2 weeks. Then only part the order had arrived. I had to contact them and tell them. Then another parcel arrived and it was missing parts. Emailed again. Don't waste your time with these incompetent muppets

December 6, 2024
Unprompted review
Rated 2 out of 5 stars

Dishonest Retailer

After purchasing a part and paying international freight the part was found to be not fit for service. The seller chose to ignore the Ebay dispute resolution process and then proceeded to offer a partial refund on the condition that the negative feedback left was "reviewed". Correspondance ceased when I replied that to change that feedback would be a diservice to other prospective buyers.

July 9, 2024
Unprompted review
Rated 3 out of 5 stars

FedEx cost you 2 stars.

Overall I’m very happy with this company, the price and products are very good, I am however deducting 2 stars for using fedex delivery, I was given a delivery time of 8.30-12.30, so I arranged to work in the afternoon, at 12.34 I received an email saying that had been changed to before 6pm, bad tracking details are worse than no tracking.
Why on earth would you use fedex, a company who on trustpilot has 1 out of 5 stars with 93% (yes 93%) giving a 1 star rating and just 4% a 5 star rating.

September 20, 2023
Unprompted review
Rated 1 out of 5 stars

rude and arrogant !

Sent item back requested numerous times for refund no replies once I left feedback they reacted with a rude and arrogant reply.......keep away.

March 7, 2023
Unprompted review
Rated 3 out of 5 stars

Delivery

Ordered some parts for carburetors, payment taken but didn't hear from them for a week so wrote to cancel the order, next day received notification that order was being processed, then another mail shortly after that order was being posted. I had to send another mail saying I had cancelled the order as had ordered from another supplier which arrived two days later.

January 17, 2022
Unprompted review

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