Clear Capital Exchange  Reviews 101

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Matt and Dan provided me with excellent service and customer support. They setup my account and got me trading in in no time and I have been thoroughly impressed with Clear Capital thus far. The pla... See more

Rated 5 out of 5 stars

We were lucky to have found Clear Capital when we were looking to convert the funds from our house sale in the UK to Euros at a time of uncertainty in the market. Luke Avon took the time to talk us th... See more

Rated 5 out of 5 stars

We had previously used Clear Capital to transfer small amounts of money when working overseas. When the time came to buy our forever home, the idea of moving a much larger amount of money seemed daunt... See more

Company replied

Rated 5 out of 5 stars

I had to transfer euros into pounds for a property purchase. Luke Avon made this process as seamless as possible. He even when beyond the call of duty to let me know that the pound was going through a... See more

Company replied

Company details

  1. Currency Exchange Service

Written by the company

Clear Capital Exchange are an International Money Transfer Specialist based in London. We offer Foreign Currency Management Services to Large Institutions, Mid-Cap Corporate’s, SME’s and Private Individuals. Our team have years of experience in mitigating risk and managing client accounts within the foreign currency markets, ensuring that you receive a reliable, straightforward and cost-effective service from start to finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service - way better than mainstream banks. Highly recommended!

February 17, 2021
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Ben.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Confident and Prompt

Confident, prompt and always keep us well informed. In any month we need to transfer funds across the the MEA region.There are many transactions. We are in good hands with Luke at Clear Capital and would strongly recommend.

February 10, 2021
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Martyn.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Quick response and good communication

Luke is brilliant at responding quickly and always finding solutions to any issues. Always good at communicating and keeping in touch about rate changes that might affect our business.

January 29, 2021
Unprompted review
Clear Capital Exchange  logo

Reply from Clear Capital Exchange

Thank you very much for your customer feedback.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Excellent service

Excellent service - a pleasure to deal with and they have saved us money.

January 5, 2021
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Sue.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Excellent Currency Exchange

Had quick, clear and concise information. Exchange & payment was completed very quickly.

January 5, 2021
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Elizabeth.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Amazing service by Luke Avon

I would like to highly recommend Clear Capital Exchange to anyone making International transfers. Being new to the concept I was guided through the process by Luke Avon who I cannot speak highly enough of - very professional, knowledgable and caring.

The rate I received was miles better than any quote I got from other payments providers!

I will most certainly be using Clear Capital again when I need to make future payments.

December 3, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Daniel.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Excellent service

Very Quick and Personal service by Ben and the team of Clear Capital.
Excellent communications

October 27, 2020
Clear Capital Exchange  logo

Reply from Clear Capital Exchange

Thank you very much for your customer feedback Elena.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Working with this company since last 6…

Working with this company since last 6 months very helpful and committed

October 7, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Atiq.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Excellent all-round service

Excellent all-round service. From guidance on timing, to suggesting alternative ways of making a currency booking, Clear Capital have proved to be very knowledgeable.
The payment itself was extremely easy and carried out with the least amount of involvement on our part. We were kept well informed throughout.

September 15, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback David.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Amazing personal service from Luke this…

Amazing personal service from Luke this made all the difference when migrating from a previous provider.

Luke could not do enough to reassure / help us with regards setting up a new account, bringing us over and saving a substantual amount on our first order.

August 20, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Anthony.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Cyprus

Always efficient and professional

June 29, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thank you very much for your customer feedback Peter.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Online platform is good and personal service when required is prompt and efficient.

June 22, 2020
Unprompted review
Clear Capital Exchange  logo

Reply from Clear Capital Exchange

Thank you very much for your customer feedback David.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Better rate than my bank and other FX…

Better rate than my bank and other FX providers. I was reluctant to sign up at first, but after checking the rates I opened an account. Really simple to sign up by filling in the online from, my account was ready to go the very next day. Great customer service, I can phone my advisor anytime if needs be. My first transaction I saved £200 on my banks rate and over £100 on the rate from TorFX.

May 22, 2020
Unprompted review
Clear Capital Exchange  logo

Reply from Clear Capital Exchange

Thank you for your trust and feedback Clare!

Kind regards,
Clear Capital Operations Team

Rated 5 out of 5 stars

Good throughout

May 12, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thanks for your feedback Mike.

Kind regards,

Clear Capital Operations Team

Rated 5 out of 5 stars

Professionalism and reliability

I made a money transfer from Euro to Ariary (Madagascar). I was assisted with unexpected meticulousness; they phoned me several times, in order to accurately point out all the necessary data and steps. The transfer was completed in 3 days!
Their assistance was absolutely attentive, to the point that, as there was a slight delay in the appearance of the crediting on the beneficiary's account, they further contacted me to make sure that everything was successful.
Such reliability is unique.
A fly in the ointment: a somewhat unfavorable exchange rate; on the occasion of the next transfer, which I will certainly operate through them, I will try to (and will have to) obtain slightly more favorable conditions.

April 9, 2020
Unprompted review
Clear Capital Exchange  logo

Reply from Clear Capital Exchange

Thank you for your feedback Francesco.

As i'm sure you can appreciate the currency you were purchasing the MGA ( Malagasy Ariary) is not a liquid currency and we are one of the few companies that can offer this facility. This coupled with the heightened volatility at the moment due to COVID 19 crisis meant that the banks have increased their margins on this specific currency.

Rest assured, once the amount of risk within the market has decreased we would be able to offer you a more preferential price, with the same fast delivery speed you received.

Kind regards,
Clear Capital Operations

Rated 5 out of 5 stars

All the credit goes to Luke

All the credit goes to Luke, I had trouble transferring my money from my bank acct to my acct created by clear capita as the bank just would not allow me as the bank suspected it was a scam, the bank tried their best asking me not to transfer the money but I said I had full faith in Luke and clear capita.Luke was available to assist me even on weekends and 11 O clock night time, the money is now been transferred.Thank you Luke, I am gonna use clear capita again.Good rate and a very good service

March 6, 2020
Unprompted review
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Reply from Clear Capital Exchange

Thank you Faz.

Rated 5 out of 5 stars

very good

fast and intuitive

December 2, 2019
Unprompted review
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Reply from Clear Capital Exchange

Thank you Viviana, your feedback is appreciated.

Clear Capital Operations Team

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