We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.
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First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more
Company replied
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more
Company replied
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more
Company replied
Company details
Written by the company
Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.
Contact info
Clearing, The Landmark, NG2 6BT, Nottingham, United Kingdom
- +44 (0) 20 8154 3174
- info@clearing.com
- www.clearing.com
The customer service form Leanne and…
The customer service form Leanne and staff is second to none.
I have done business with Whites for over 8 years now. Despite all the changes in the industry they still the best!
November 7, 2023
Reply from Clearing: Previously WhitesPay
Hi,
We're very happy to hear that you have been pleased with the service you have received over the past 8 years and we would like to thank you for taking the time to complete this review. We look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Finance Assistant
Reply from Clearing: Previously WhitesPay
Hi Jan,
Thank you so much for your kind words. We really appreciate you taking the time to post this review and we are already looking forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Finance Assistant
Reply from Clearing: Previously WhitesPay
Hi Malcolm,
We're really pleased to hear that you find our service professional and we would like to thank you for taking the time to complete this review. We look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Finance Assistant
Great team to work with always
Great team to work with and always offer great rates.
September 19, 2023
Reply from Clearing: Previously WhitesPay
Hi John,
On behalf of all of us here at WhitesPay, I'd like to thank you for your ongoing support.
We really appreciate your comments and we look forward to speaking to you again soon.
Kind regards,
Alexis Sheppard
Finance Assistant
Easy online platform, good rates
Easy online platform, good rates - very close to actual market value. Good telephone support, if required.
September 10, 2023
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for completing this 5* review. It’s great to receive such positive feedback from our customers.
Thank you once again and we look forward to speaking with you soon.
Kind regards,
Alexis Sheppard
Finance Administrator
We had a problem they sorted the…
We had a problem they sorted the problem quickly once contact was made with Julian and Dave
September 7, 2023
Reply from Clearing: Previously WhitesPay
Hi Roger,
Thank you very much for your kind comments. We're very pleased to hear that your issue was resolved quickly and we really value your continued support.
Thank you once again.
Kind regards,
Alexis Sheppard
Finance Assistant
Excellent and reliable service
We have used WhitesPay on two previous occasions and found them consistently excellent. Very professional and reliable service, all communication very prompt, friendly and precise, and the process of fund transfer well explained and transparent. Would not go anywhere else!
August 14, 2023
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for your kind words. It’s wonderful to receive such positive feedback from our customers, we hope to hear from you again soon.
Kind regards,
Alexis Sheppard
Finance Assistant
Reply from Clearing: Previously WhitesPay
Hi,
We're really pleased to hear that you found our staff helpful and we would like to thank you for taking the time to review our services. We look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Very helpful when there's a problem
Alexis in Payments helped greatly when my US bank were blocking me from making an international wire transfer. She worked out the problem quickly and made it easy to solve. Everyone at the company that I spoke to were happy to help in any way that they could, which made the transaction so much easier.
July 19, 2023
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Nick,
Thank you very much for your kind words. We really appreciate you taking time out of your day to post this review and we are already looking forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Top company with top staff
July 17, 2023
Reply from Clearing: Previously WhitesPay
Hi Andrew,
On behalf of all of us here at WhitesPay, I would like to thank you for leaving this spectacular review. We really hope to hear from you again soon!
Kind regards,
Alexis Sheppard
Payments Administrator
Prompt and efficient.
May 22, 2023
Reply from Clearing: Previously WhitesPay
Hi,
We’re delighted to hear that you are happy with the service you have received and we would like to thank you for your continued support.
We look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Efficient and friendly
April 2, 2023
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for completing this 5* review. It’s great to receive such fantastic feedback from our customers.
Thank you once again and I we look forward to speaking with you soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Excellent service
March 30, 2023
Reply from Clearing: Previously WhitesPay
Hi Steve,
We’re delighted to hear how happy you are with the service you have received and we would like to thank you for your support.
We look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
I waited along time on the phone
March 16, 2023
Reply from Clearing: Previously WhitesPay
Hi Geoffrey,
Thank you for taking the time to complete this review. We're sorry to hear it took a long time for you to get through on the phone and we apologise for any inconvenience this may have caused. Unfortunately we had some unexpected issues with our phone systems on the day in question, however we don't envisage this being an issue going forwards.
Thank you once again and we hope to hear from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
10% efficiency
March 3, 2023
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for leaving this 5* review. It’s great to receive such lovely feedback from our customers.
Thanks for your continued support.
Kind regards,
Alexis Sheppard
Payments Administrator
I appreciate the clean and professional…
I appreciate the clean and professional approach that Whitespay take to conduct business
February 21, 2023
Reply from Clearing: Previously WhitesPay
Hi,
We’re delighted to hear that you find us clean and profressional to deal with and we really value your feedback.
Thank you once again and we look forward to hearing from you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
have used for many years
Always helpful , friendly and efficient. have used for many years
March 1, 2023
Reply from Clearing: Previously WhitesPay
Hi Andy,
Thank you for leaving this kind review. It’s wonderful to receive such positive feedback from our customers.
Thanks for your continued support.
Kind regards,
Alexis Sheppard
Payments Administrator
I have been in business since 2006 and…
I have been in business since 2006 and have used many FX companies in the past and everyone has changed rates after the initial onboarding process. I have used Whites since Jan 2017 and have not used anyone else. They are consistent, friendly and transparent.
February 14, 2023
Reply from Clearing: Previously WhitesPay
Hi,
On behalf of everyone at Whites Pay, I'd like to thank you for your wonderful feedback. We're really pleased that you enjoy working with us and we really value your continued support.
Thanks once again, we look forward to speaking with you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Always quick to respond and exchange…
Always quick to respond and exchange always on time! Very reliable and professional company
February 9, 2023
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for leaving this wonderful review. We're really pleased to hear that you find us reliable and professional and we look forward to hearing from you again soon.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
First class currency transfer service
First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way through the intricacies of the banking system. We'd happily recommend WhitesPay to anyone looking to transfer currency. The rates are good, too!
February 8, 2023
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Brad,
Thank you so much for taking the time to complete this review. We're very pleased to hear that you're happy with the service you receive from us and we really value your continued support.
Thank you once again.
Kind regards,
Alexis Sheppard
Payments Administrator
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