We have dealt with WhitesPay for many years & have always found them to be highly professional, with great customer service. Highly recommended.
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First class currency transfer service. We don't do this a lot, but we still feel that our custom is highly valued - Alexis was a great help today, patiently offering assistance as we blundered our way... See more
Company replied
Whitespay offer a totally professional and seamless service, I only wish I'd discovered them sooner! As an SME who'd spent several years paying £17 transaction fees and uncompetitive FEX rates fo... See more
Company replied
First time I've used Whites for a couple of years due to covid. But nothing has changed, details still held, everything was done in minutes over the phone and the transfer took place within one workin... See more
Company replied
Company details
Written by the company
Clearing provides a global business account designed for the modern era of cross-border commerce. Our offering makes it simple for companies to manage trade, payments and treasury in both local and digital currencies, all from a single, secure account. With named IBANs in 24 currencies, including more than 14 local options, we help businesses expand internationally with confidence. At Clearing, our focus is on making international payments straightforward, efficient and ready for the future.
Contact info
No. 1 Royal Exchange Avenue, EC3V 3LT, London, United Kingdom
- +44 (0) 20 8154 3174
- info@clearing.com
- www.clearing.com
4.9
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Clearing: Previously WhitesPay
Hi,
Thank you for taking the time to leave this 5* review. It is much appreciated.
Kind regards,
Alexis Sheppard
Payments Administrator
Highly Recommended
I have worked with Whites Pay for a number of years and they have been excellent. The staff are friendly and provide a professional and prompt service.
August 11, 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Zach,
All of us here at WhitesPay thank you for your kind review. We look forward to continuing to work with you going forwards. Thanks once again!
Kind regards,
Alexis
Payments Administrator
It was a little difficult to get an…
It was a little difficult to get an answer on the phone however all is well that ends well andThomas was more than helpful and everything went smooth with the bank from there on .Thanks again best regards Brendan I’m looking forward to exchanging more money in the future good luck everyone whatever your doing .
August 6, 2020
Reply from Clearing: Previously WhitesPay
Hi Brendan,
Thank you for taking the time to write a 5* review. We are very pleased to hear you are looking forward to working with us again and I can assure you that all of us here at WhitesPay feel the same way.
Kind regards,
Alexis Sheppard
Payments Administrator
Attentive, good rates, always feel our transaction is in safe hands
We've been using Whites for some time and have never had a problem.
Always attentive, good exchange rates and leaves us feeling our transaction is in safe hands.
Andy.
August 3, 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi Andy,
Thank you for your fantastic review. It's great to receive such wonderful feedback and we very much look forward to continuing to work with you going forwards.
Kind regards,
Alexis
Payments Administrator
My Whitespay Experience
My experience of dealing with the team at Whitespay has been fantastic throughout. In particular, my account manager Alexis has gone above and beyond on any request i've made. I'd highly recommend Whitespay to anyone.
July 30, 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi James,
Thank you for leaving such a wonderful review. We're very pleased to hear that you are delighted with the service you receive from WhitesPay and we look forward to continuing to work with you.
Thank you once again.
Kind regards,
Alexis
Payments Administrator
Fantastic
Fantastic, friendly service, very nice company and people to deal with.
July 30, 2020
Unprompted review
Reply from Clearing: Previously WhitesPay
Hi,
Thank you so much for taking the time to leave us a 5 star rating - It's most appreciated by all of us here at WhitesPay.
Kind regards,
Alexis Sheppard
Payments Administrator
Website not entirely intuitive on first…
Website not entirely intuitive on first use, but phone support very helpful.
June 3, 2020
Reply from Clearing: Previously WhitesPay
Hi Peter,
Thank you for your feedback. It is greatly appreciated, especially as we are always seeking to improve our services in every way possible.
I'm pleased to hear you were happy with the support you received over the phone and we look forward to speaking to you again soon.
Kind regards,
Alexis Sheppard
Payments Administrator
Did what it said on the tin.
March 12, 2020
Reply from Clearing: Previously WhitesPay
Hi Michael,
Thank you for your kind review. It's great to receive such positive feedback.
Kind regards,
Alexis
Payments Administrator
Great customer service and assist…
Great customer service and assist throughout.
Quick, reliable service at excellent rate
December 13, 2019
Reply from Clearing: Previously WhitesPay
Hi,
Thank you so much for your feedback. It is always refreshing to receive such fantastic comments from our customers, especially those that are new to us.
Kind regards,
Alexis
Excellent service from Whites Pay
Excellent service from Whites Pay. The transaction went through smoothly and without any hiccups. Well done Whites Pay.
October 18, 2019
Reply from Clearing: Previously WhitesPay
Hi,
Thank you for providing such fantastic feedback. It's really great to know that we are delivering an excellent service to our customers as this is very important to us.
Thank you once again.
Kind regards,
Alexis
Payments Administrator
Great to deal with and we always get…
Great to deal with and we always get good rates.
October 4, 2019
Reply from Clearing: Previously WhitesPay
Hi,
Thank you very much for your positive review. It's great to see such fantastic comments from our customers.
Thanks you for your continued support.
Kind regards,
Alexis
Payments Administrator
Yes I was happy with the way my…
Yes I was happy with the way my transaction was dealt with.
September 19, 2019
Reply from Clearing: Previously WhitesPay
Thank you very much for your review. It's always great to receive such positive feedback.
Thank you once again.
Kind regards,
Alexis
Payments Administrator
It’s excellent service friendly people. Issam Bairkdar.
It’s excellent service friendly people.
I’m very pleased, I would recommend highly this company.
September 9, 2019
Reply from Clearing: Previously WhitesPay
Thank you so much for your kind feedback.
We are delighted to hear that you are impressed with our services and that you would recommend us to other people - This is always fantastic to know.
Thanks once again for you review.
Kind regards,
Alexis
Payments Administrator
Good Rates and Great Service
Good Rates and Great Service, especially dealing with agent Sam Wood. Highly recommended. I will be back !
August 27, 2019
Reply from Clearing: Previously WhitesPay
Thank you very much for your kind feedback.
It's great to hear when our customers believe we are delivering an excellent service which is what we always set out to achieve.
We value all feedback and it is most appreciated.
Kind regards,
Alexis
Payments Administrator
The communication can be improved .
The communication can be improved .
I transferred the money and no email for 3 days or phone call confirming the receipt of my payment .
August 27, 2019
Reply from Clearing: Previously WhitesPay
Firstly, we would like to apologise if you feel there was a lack of communication our end.
We are always looking to improve our services, therefore your feedback is valued and shall be acted upon accordingly.
Kind regards,
Alexis
Payments Administrator
Our first deal
Our first deal - excellent service and very proactive approach from Tom. Expect this to be the first of many deals
August 15, 2019
Reply from Clearing: Previously WhitesPay
Thank you so much for your kind review. It is always refreshing to hear such positive feedback from our customers, especially those that are new to us.
Thanks again
Kindest regards
Richard
Head of Sales
Very easy to deal with and a decent…
Very easy to deal with and a decent exchange rate - recommended.
July 24, 2019
Reply from Clearing: Previously WhitesPay
Hi Brad
Thank you so much for your kind and positive feedback. It is always great to read such, especially from someone who was pointed in our direction from an existing client as a recommended supplier in the first instance.
Thanks once again
Kind regards
Richard
Head of Sales
Quick easy and friendly service.
June 25, 2019
Reply from Clearing: Previously WhitesPay
Thank you so much for your kind review.
As a new customer, we are delighted to read that you have found the way we do things just how we intended - quick, easy and friendly.
Thanks again for your valued feedback.
Kind regards
Richard
Head of Sales
Reply from Clearing: Previously WhitesPay
Thank you for your kind review.
It is always great to read how our service is perceived from our customers.
Thanks again, your feedback is valued and appreciated
Kind regards
Richard
Head of Sales
Great customer service.
Great service, the trader makes it very simple and explains everything thoroughly. We received an email with all the details regarding the transaction, we transferred the money to WhytesPay (on a Friday), the Euros were in our Spanish bank on the following Monday. Will always use WhytesPay in future, the rates they provide are the best you will find on the market.
April 16, 2019
Reply from Clearing: Previously WhitesPay
Hi
Thank you so much for your kind review. It is great to see and hear that our processes continue to lead to a great service that offer what our clients are looking for - simplicity, informed, speedy, efficient and not least at great rates.
Thank you again, your feedback is appreciated.
Kind regards
Richard
Head of Sales
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