Clearly.com.au Reviews 7,857

Service is always good but I have one complaint, why do they always send haribo gummies I’m not a fan of the sugary Haribo gummies, please dont include them in my package. Instead, I will be happy if... See more

Thank you so much team for supporting eye contact lenses for costumers , amazing time shipping in 3 days wow , I love the small gifts in the packaging. Will continue ordering contact lenses if stil... See more

The best price for Biotrue contact lens solution on the market. The delivery arrived faster than expected, and I didn’t pay a single cent for shipping 🙂 They even included a Haribo candy gift, whi... See more

Awesome customer service. My enquiry was handled extremely well, especially after I realized I'd put my prescription in wrong. I've now been buying my glasses and contacts for a few years through C... See more

I am in my 80’s have been working since I was 7 years of age,no good either technology,have been using all different accessories for the special lens I must wear since losing my sight in 1968.I have l... See more

Struggled to create return label on my iPad and Claire from online chat was able to do so for me and attached link. Every experience I’ve had with Clearly these last five years for my contacts has bee... See more

I’ve been ordering my multifocal contacts from Clearly.com.au and they never disappoint. Delivery is always quick, and their service is so responsive and reliable. It’s the only website I genuinely tr... See more

I've recently started buying my contacts from clearly after my optometrist recommended. The service is amazing, fast delivery, regular updates on your order and delivery and great prices. Love the lit... See more

I can't recommend Clearly Contacts enough. Have been using them for years. Fantastic prices, great products, easy to use and delivery is always fast. I've ordered multiple pairs of glasses, all di... See more

Truly they never disappoint, I always get my exact order, good quality and in a timely matter. I ordered express shiping, expecting it to be here by the end of the week (ordered on a Monday night), an... See more

Easy as to order packing and sending was done exceptionally prompt. Asked for express shipping and postage. Contact lenses arrived two days earlier than expected. Well done Guys thank you for the gr... See more

Paid for expedited shipping & arrived within the week in Darwin, AU. Items generally take weeks to get here. From ordering VIA the website, to the shipping to the touch of adding a case and mini gummi... See more

If I could rate less than one star I would. Failed to deliver within dates suggested this eventually led to order being cancelled. Company said money would be refunded in 24 hours. It’s been 4 days an... See more

I have been ordering my contacts directly with Clearly for 5+ years after I found out I was getting ripped off by my Optometrist. I have never had a problem with the contacts and delivery is always pr... See more

Wow, what a great experience! Ordering was super easy, delivery was fast, and I loved the little extras — a new lens case and gummies! That’s what I call great customer service. I’ll definitely be ord... See more

Been purchasing contacts from Clearly for a few years and happy with purchase, it arrived a week after ordering online and I also received a little surprise in the form of lollies. Who doesn’t like a... See more

I have to say I was pleasantly surprised with ordering my contact lenses through ‘Clearly Contacts.’ It was delivered promptly and arrived with a packet of lollies, very nice touch. Thank you Cle... See more

I purchased contact lenses. My health insurer reimburse me as long as the receipt shows what I purchased. The receipt send by Clearly only stated I purchased contact lenses but not how many boxes. My... See more

Easy to use ordering system, great value for money, quick delivery. Love the regular discounts. I have been using Clearly Contacts for at least 10 years and love their reliability! My healthcare fu... See more

I've ordered from clearly for a long time and the shipping is always super fast. They also send you a packet of gummy bears which is so sweet. I've always had a positive and easy experience using thei... See more

Amazing customer service. I forgot to add my discount code online before checking out, and one of the helpful customer service staff put in a refund request. The order also arrived super fas... See more

I was a little skeptical at first because of the unbelievably cheap prices - but I’m so glad I gave Clearly a try! Extremely fast shipping, and products at fantastic prices! I will 100% be shopping wi... See more

I've been buying my contact lenses of Clearly for the past 7 years and I couldn't be more happy with their service, the delivery is super quick. I can absolutely recommend Clearly !

About 3 weeks ago you told me that my order was on a back order which I thought meant forever it didn't and I received my audit today fully thank you.

Amazing service every time and delivery is always on point. Especially when you have ran out of contacts and needing new once asap

ORDER EXPERIENCE - Prescription Glasses - Great price with discount code FIRST35 (the first time you join - $35 off + Free shipping) - Quick response to customer enquiry by email -... See more

Claire was great and eager to help - on New Year's Eve! The disconnect between retail stores and website continues to be a challenge as a long time customer. My prescriptions and past orders are never... See more

I’ve had a fantastic experience buying my disposable contact lenses from this store. The value for money is excellent—prices are competitive without sacrificing quality. There’s a great selection of b... See more

Always in stock and quick delivery. Competitive prices. The only problem was the link for my previous order running low and time to reorder did not work.

The contact lenses I ordered came very quickly and I could get them on sale for a lot cheaper than through my optometrist. I also really enjoyed the lollies that came in the package.

Ive been using their lenses for months now and my eyes are always comfortable whilst wearing them. Alsoo i love that we get free gummy bears everytime. what a cute marketing strategy!!

Wasn't able to get through via telephone - probably due to storms we had at the time, so tried the chat/message service. Awesome assistance from Lorayne, especially good experience for a first ti... See more

Nice to get a code to re-order and receive tracking info. Deliverer was careful in putting it in mail box. Delivery was not too long.

Fantastic! I have been buying contact lenses from Clearly for more than 5 years and I couldn’t be happier with their service. Always really good!

Fast express delivery. I received my contact leases on the next business day. I requested express post and l received my contact lenses in 2 business days.

Amazing customer service! Ella was very kind and helped me right away with something I had missed but was so simple. Very efficient and helpful.

We reviewed my previous order to make sure I have the proper products. Very professional and lots of patience. I'm a returning customer for 10 years

Have fun waiting 6 months for dodgy contacts. Customer support around the clock but entirely useless so enjoy that too. Be quicker to make them yourself from scratch.

Quick delivery from order date, a lot easier to order and deal with compared to in-store businesses. And added bonus treat in delivery😊

Poor communication and late delivery. I hadn't received a notice of dispatch so I contacted clearly and they said it should be fine as the expected delivery date was in a couple of days. Didn't not re... See more

It took over a month for my order to be delivered. There was apparently an issue with my order which was only brought to Clearly's attention after I had followed up. Once the order was in process, the... See more

Very long term customer not an online order pro. After receiving my incorrect order no compo accepted from Clearly. To add insult to injury, after my new order was delivered received alert of 20% disc... See more

Great service. It was a smooth transaction and my contacts came way quicker than predicted. 10/10 would recommend

I will not do business with these people ever again. As an Aussie consumer, I searched for my product in Australia, but these people are not based there; they only have a registered domain in Australi... See more

This is my second time buying contact lenses; the first time was in New Zealand. 100% recommended; they arrive before the delivery date and are in excellent condition.

I am satisfied with Clearly's prescription glasses. I bought 2 pairs of prescription spectacles from Clearly.com.au during Black Friday Sale 2025. Used the... See more

I have to say they give NO confirmation of order, NO order update or delivery info. SO strange since this should all be automated??? Just 2 weeks go by and the box turns up in my doorstep. Each ti... See more

Quick and easy delivery, Staff friendly, excellent service and ready to help with any problems that may arise. Great job Clearly

Super fast delivery, great price and a lovely little sweet treat in the parcel. Nice work marketing team!

Order took 2 weeks to arrive which is too slow in nowadays standard. Invoice was not issued right away. Had to chase up multiple times with customer service for the invoice. Responses were quick but... See more

Spoke to a representative of your company was sent the wrong strength contact lenses sent him photos and was told that the mistake would be fixed with my next order. My order just been delivered and o... See more

There is a good range of well priced products available, with an easy to use website and very prompt delivery