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Cleartone Communications Limited Reviews 

225
•
TrustScore 4 out of 5

4.0

Telecommunications Service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff for making the entire account setup process smooth, seamless, and efficient while providing exceptionally clear and professional explanations. Consumers truly love the highly reliable business phone system, noting that the platform is very easy to use and daily office communications run smoothly. However, some people mentioned experiencing frustrating communication gaps, prolonged delays in getting customer support responses, and an overall lack of proper follow-up. A few reviewers also noted occasional technical connection troubles, difficulties with service continuity over time, or challenges when trying to transfer phone numbers.

What people talk about most

Service

People report positive experiences with service, highlighting fast setups and helpful staff. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable during their interactions. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Cleartone now for 3 years and we've been really happy with the service provided. Whenever a tech issue arises with our comms systems the team are very helpful and responsive. Highly recom... See more

Company replied

Rated 5 out of 5 stars

We have used for a couple years now, no complaints! Excellent customer service, truly care and want to see you and are business succeed. Thank you cleartone communications!

Company replied

Rated 5 out of 5 stars

We’ve been using Cleartone for our business phone number service for three years and couldn’t be happier. The setup was smooth, support has always been quick and professional. Highly recommend.

Company replied

Rated 5 out of 5 stars

Great service for a business landline number. Connects to mobile phone and very easy to take work calls when out and about. Thanks to David for always sorting a good deal each year we renew.

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Cleartone specialise in Virtual Numbers which can be linked to any Landline or Mobile Worldwide. Local and National Virtual Numbers Available.

Contact info

4.0

Great

TrustScore 4 out of 5

225 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(225)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb experience!!!

Such a great service was offered. Truly commendable. I would definitely recommend to consider this, its a complete value for money.

October 6, 2023
Unprompted review

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