Click2unlock Reviews 56

Very good experience, sorted the job in quick time would definitely recommend. The lock smith name was George .

Brilliant service with a smile. Thanks

Brilliant service rang and attended straight away .. cant fault them fully recommend them

I had a very disappointing experience with this locksmith company.
I was locked out of my home due to a situation involving my ex-partner, so I needed urgent help. The locksmith charged me £377 to gain entry and replace the lock with what appears to be the cheapest Yale lock available. The price felt extremely excessive for the work carried out.
To make matters worse, I was not given an invoice at the time, even though I was promised one would be sent to me by email. I still haven’t received anything, which is very unprofessional and concerning.
Overall, I feel overcharged and poorly treated. I would not recommend this company.

Broke the lock on my door. Refusing to pay refund. Said they’re would call back never have.

AVOID AT ALL COSTS

I had an emergency situation where I needed a locksmith for the first time this afternoon. Mike provided outstanding service—he was professional, knowledgeable, and went above and beyond to fix my lock. It’s rare to find service this dedicated. Thank you for the great work!

picked up instantly as soon as I called, was ready to send someone out within 30 minutes, and had no issue with cancelling when I found my key!! could not fault

Excellent service. Arrived within 30mins of our call on Sunday and was able to get us back into the house much quicker than expected.

I was locked out of my apartment and it was quite stressful. The locksmith showed up quickly, opened the door safely, and everything was handled smoothly. Highly recommend.

Excellent service! The locksmith was quick, professional, and everything was fixed without any issues. Highly recommend.

Impressively easy and quick to contact and organise an emergency lock change.
Super friendly and professional staff.
10/10.
Highly recommend.

The man that changed my locks came very quickly. He was very polite and helpful and made sure that I had really good locks and enough keys! Thank you!

Matteo was really helpful and friendly. he arrived quickly and was very professional i cancelled the job because the issue was resolved he was very understanding. thank you matteo.

Perfect service . Thank you

I was locked out, the man was here within 10 minutes. Which was great. Managed to get me in my house within another 10 minutes, also great. But! Then I came to pay! £450!!! Nearly choked. The man was lovely though and before he told me the price I had got £20 out of my purse to give him a tip. It went straight back in my purse after paying. I was expecting it to be expensive, around £200 for quick response but found £450 was too much. Ah well we live and learn!

Really terrible service and price commitment.

Their website quotes prices nothing like when the locksmith shows up. Even when you call for an accurate price, they’ll only tell you the call out fee and maybe quote a very cheap lock but it’s nothing like that when the locksmith arrives.

I locked myself out, just needed entry back into the house. Called these and specifically asked for a quote - they said £50 call out plus the cost of the lock which starts at £60 - so I was expecting a bill of £110-£150 or within that region.

When the locksmith arrived - he immediately said that the cost of a new lock and labour would be close to £400 - at which point - I clearly refused and stated that it was almost 10x the price I had seen online and 5-6x the price I’d been quoted over the phone.

After debating the price - he said the cheapest he would do would drill the door open for £220 - not secure it and not change the lock - simply drill the door lock off and the minimum cost would be £220.

So, I either pay:
£400 for a new lock
£220 for the door to be drilled open and left unsecured
£50 call out fee and no work completed.

They were the options I was left with. This is absolutely appalling considering I called to and specified an accurate quote before they sent a locksmith.

Their website mentions over 500 reviews with a 4.9 average - I believe this to be untrue especially given that I’m currently writing their first review on this site and their website provides no option to leave a review. It is concerning how many other people may have been in a similar situation and unable to make others aware