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clickasnap Reviews 644

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the platform as a space for sharing photos and connecting with a community of like-minded individuals. They find the sign-up process easy and enjoy the opportunity to showcase their creativity and engage with diverse perspectives. Some users also value the potential to earn money from their photography. However, some people were dissatisfied with the payment system, noting that payouts are low and it's difficult to earn a significant amount. There are also concerns regarding subscriptions and billing practices. Reviewers also mentioned issues with the website, including difficulties with uploading photos, broken features, and a lack of responsiveness to user feedback.

What people talk about most

Website

Users describe ambiguous interactions with the website. Some customers enjoy using the site, finding it a... See more

Payment

Reviewers mention negative feedback about payment. Many customers report being charged without confirmation,... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers praise the app as nice, intuitive,... See more

Subscription

People report negative experiences with subscription. Many customers express frustration with unexpected... See more

Social media

Customers had ambiguous experiences with social media. While some reviewers found the platform to be a warm... See more

Based on these reviews

Rated 3 out of 5 stars

I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more

Company replied

Rated 3 out of 5 stars

No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more

Company replied

Rated 3 out of 5 stars

I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.

Company replied

Rated 3 out of 5 stars

I don't remember much a out this company other than I didnt think the payments were very fair for the photos

Company replied


Company details

  1. Photographer
  2. Advertising Photographer

Written by the company

A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn


Contact info

3.2

Average

TrustScore 3 out of 5

644 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Wow nice app

Wow nice app , 👍

April 11, 2026
clickasnap logo

Reply from clickasnap

Hi Arshad,

We're really happy to hear you like the app and to have you as part of our ever growing community!

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

Comment showing method

Immediately show the comments that people posted.

And encourage us to post regularly with upgrade policy

April 2, 2026
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Reply from clickasnap

Hello,

Thank you for your review! We appreciate your feedback.

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

Cool website

Cool website

April 5, 2026
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Reply from clickasnap

Hi Musste,

Thank you for your review! We’re thrilled you find our website cool and hope you continue enjoying your experience with us. We’re always looking for ways to improve and appreciate your feedback!

Kind regards,

Katy, Customer Care Team

Rated 5 out of 5 stars

I'm enjoying to using this side

I'm enjoying to using this side. It really nice..
And let's see

April 2, 2026
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Reply from clickasnap

Hi Sanjid,

Thank you for your review.

We’re glad to hear you’re enjoying using our site and think it’s nice. We’re always looking for ways to improve, so we appreciate your feedback—let’s see what’s next together!

Kind regards,

Katy, Customer Care Team

Rated 3 out of 5 stars

I give you 3 Star I started know here…

I give you 3 Star I started know here trying first time they give me a good benefits I give the 5 Star ⭐

April 4, 2026
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Reply from clickasnap

Hello,

Thank you for your review! We’re glad your first experience brought you good benefits. We appreciate your support and look forward to earning that 5-star rating from you!

Kind regards,

Katy, Customer Care Team

Rated 5 out of 5 stars

Natue

Being new to this , I'm interested and excited to post pics that have somewhat captivated me . It's a nice experience . Looking forward for what comes next. Thanks.

April 3, 2026
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Reply from clickasnap

Hi Lolite,

Thank you for your review! We’re delighted to hear you’re enjoying your experience and excited to share your pictures. We look forward to seeing more of your posts and what’s ahead on the platform!

Kind regards,

Katy, Customer Care Team

Rated 4 out of 5 stars

Well

These amazing 🤩

April 3, 2026
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Reply from clickasnap

Hi Dilip,

Thanks for taking the time to leave us a review!

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

It helps a lot, and I really appreciate your offer of this app and it works as it says

I really enjoy this. I’ve been really helped me make money and show my creativity. That app is not disappointing. Try it out now.

April 2, 2026
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Reply from clickasnap

Hi there,

Thank you for your review! We’re thrilled to hear the app has helped you make money and showcase your creativity. Your support means a lot, and we’re glad it’s been a positive experience for you.

Kind regards,
Katy, Customer Care Team

Rated 5 out of 5 stars

✨ My First Step into Earning Online…

✨ My First Step into Earning Online with Photography! 📸💰
Today I uploaded my very first photo on ClickASnap… and honestly, it feels amazing! 😍
From just clicking pictures on my phone to actually earning from them — this platform gave me that opportunity.
What I love: ✅ Easy to upload photos
✅ Beginner-friendly interface
✅ Chance to earn from views
✅ Motivates me to improve my photography skills
I never thought a simple photo could turn into income. This is just the beginning… many more uploads coming soon! 🚀
If you love taking photos, don’t underestimate your talent. Start now, stay consistent, and watch your growth! 💪
📌 Small step today… Big success tomorrow!
#ClickASnap #EarnOnline

April 1, 2026
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Reply from clickasnap

Hi there,

Thank you for your review! We’re thrilled to hear the app has helped you make money and showcase your creativity. Your support means a lot, and we’re glad it’s been a positive experience for you.

Kind regards,
Katy, Customer Care Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

I have been trying to delete my account…

I have been trying to delete my account from click a snap since they charged me again for a subscription renewal. It is completely impossible to delete accounts. Once you were with them. They’ve also disputed my bank’s decision for a refund.DO NOT JOIN!! You will never be able to get rid of them and WILL LOSE YOUR MONEY.
Take the Pic

November 1, 2025
Unprompted review
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Reply from clickasnap

Hi Shaniqua,

We’re really sorry to hear about your experience and understand how frustrating this must feel.

We’d just like to clarify that there are a couple of ways to delete your account — this can be done either by logging into the app directly and heading to your account settings, or by reaching out to our support team who can assist you with this.

In terms of subscriptions, all payments are set to renew automatically, and this is made clear at the point of purchase. However, we do offer a 14-day cooling-off period on renewals, and if you contact us within that timeframe, we’re able to review and process a refund for any auto-renewal payments.

We’ve checked our support portal and can’t see that you’ve reached out to us yet.

If you could please contact us at support@clickasnap.com where a member of the team will be able to properly investigate your case, assist with your account, and look at possible solutions for you.

We’re here to help and would really like the opportunity to resolve this for you.

Kind regards

Katy , Customer Care Team

Rated 5 out of 5 stars

Lucie did a great job!

I worked with Lucie on a resolving an issue that I had. She understood the issue and researched and resovled the issue in a very efficient and professional way.

Thank you Lucie!

March 20, 2026
Unprompted review
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Reply from clickasnap

Hi Gloria,

Thank you so much for your lovely feedback!

We’re really pleased to hear that Lucie was able to help and get everything sorted quickly for you. At ClickASnap, we truly believe in the importance of the human touch when supporting our users, so it’s great to know this came across in your experience.

We’ll be sure to pass your kind words on to her.

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

Lucie of Clickasnap customer service

Dealt with Lucie of Clickasnap customer service and she was easy to communicate with and she resolved our problem promptly. A+!

March 19, 2026
Unprompted review
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Reply from clickasnap

Hi Joeseph,

Thank you for taking the time to leave a review.

At Clickasnap, we place a strong emphasis on the human touch when supporting our users, so it’s wonderful to know that this came through in your experience.

Kind regards

Katy, Customer Care Team

Rated 1 out of 5 stars

Charged GBP19.99 on free account

I am on free plan but still got charged GBP19.99.
This is daylight robbery. The site itself is poor in terms of monetization. Charged me without confirmation. I am on their free monthly plan.

March 16, 2026
Unprompted review
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Reply from clickasnap

Hi Prateek,

We’re really sorry to hear about this and understand how frustrating that must feel.

So we can properly look into what’s happened and get this resolved for you, please reach out to our support team at support@clickasnap.com. A member of the team will be able to investigate this fully and provide the right support.

We’ll make sure this is looked into as a priority for you.

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

good and super

March 2, 2026
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Reply from clickasnap

Hi Rammedia,

Thank you for taking the time to leave a review for us.

We are really intrigued to know what it is you are enjoying about clickasnap and what things do you think could do with improvement? If you have a moment or two please do not hesitate to contact our support team at support@clickasnap.com

Kind regards

Katy, Customer Care Team

Rated 5 out of 5 stars

I have used Click A Snap for more than…

I have used Click A Snap for more than 4 years, and as far as i know it takes years and years to become an expert photographer. The good thing about the website is for the Image you post on this photo gallery, they actually tell you which camera you are using and the different specs. Will have to give it a "YES" instead of a "no"

March 1, 2026
Unprompted review
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Reply from clickasnap

Hi Jeremy.

It great to hear from you thank you for taking the time to leave us a review.

We have enjoyed having you on this journey with us all these years and we always look forward to seeing your contributions to our platform so keep up the great work and happy clickasnapping!

Kind regards

Kathy, Customer Care Team

Rated 4 out of 5 stars

Service is smooth but if my concern…

Service is smooth but if my concern will be taken then loose some upgradation money

March 1, 2026
clickasnap logo

Reply from clickasnap

Hi Bkpd,

Thank you for taking the time to leave us a review.

We are sorry to hear you have concerns regarding upgrading your account but please do not worry, we have your contact details and a member of the team will be reaching out to you to provide guidance on how to navigate and manage your account really soon.

Kind regards

Katy, Customer Care Team

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