ClickCarCredit.com Reviews 

428
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

This company is terrible!! Keep away highly interest rates, feed you a load of crap saying they re establish your credit with in 18 months does not happen atall this is deceiving us as customers. Chec... See more

Rated 1 out of 5 stars

Great service from Rian Khan BUT THE CAR THEY SOLD ME IS KAPPUT I WOULD NOT USE THIS COMPANY AS THEY SELL SHEDS THEY EVEN WORSE THAN CONCEPT CAR CREDIT WHICH SAYS SOMETHING !!! FINANCE COMPANY... See more

Company replied

Rated 1 out of 5 stars

I am having a few problems with my car and I've been told to Email my details to - Customerservices'@'clickcarcredit.com But the email is not valid and is unable to send, I have tried on not only on... See more

Rated 1 out of 5 stars

Absolute joke of a company every single member of staff that work there are a let down. Promise you all sorts and don't even tax your car and tell you the car is diesel when infact it's petrol!! Refus... See more

Company details

  1. Car Dealer

Information provided by various external sources

Few things in life beat the feeling of driving out of a car showroom with your next car. But many people find themselves unable to get the credit they deserve, often through no fault of their own. ClickCarCredit.com is a new company with a fresh new approach to customers who have been refused credit elsewhere, by banks and traditional lenders. ClickCarCredit.com has been established specifically to fill a gap in the market - we believe our customers deserve to get a fairer deal.


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TrustScore 1 out of 5

428 reviews

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Rated 5 out of 5 stars

Warrington Branch

I could not get finance, needed a car. Warrington Branch so helpful, Got just what I was looking for. Josh and Nicos in sales really pleasant to deal with. Phil in Credit explains everything well and in detail. Really easy to deal with. I will certainly be using them again in a couple of years time when my credit has improved.

September 26, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Julie,
That's brilliant news, thanks for letting us know.
I will be sure to pass this news over to Josh, Nicos and Phil. We will give them a well deserved high five!
If you need any help in the future please visit our website www.clickcarcredit.com where a friendly adviser will be available for a live chat.
Kind Regards
Sasha
ClickCarCredit.com

Rated 5 out of 5 stars

milton Keynes Rasa

Very helpful in and out in a couple of hours with the new car, very good management skills

September 25, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Paul,
It's great to hear you are happy with the service you received from us.
I hope you are happy with your new vehicle.
If you need any help in the future please visit our website www.clickcarcredit.com where a helpful adviser will be available for a live chat.
Kind Regards
Sasha
ClickCarCredit.com

Rated 5 out of 5 stars

Courtenay Milton Keynes

Courtaney is a fine example of the company polite honest and she seem to go the extra mile to help me find the right car for my needs.
When i make the decision to find another car i will come back to Click Milton Keynes.

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good Morning Mark!

It's brilliant to hear that Courtaney was able to help you find the perfect car! Thanks for letting us know. I will make sure Courtaney gets a well deserved pat on the back and we are looking forward to seeing you when you get your next car!

If you have any questions in the future don't hesitate to contact us on our website via our online web chat.

Thanks,
Chlorice
ClickCarCredit.com

Rated 1 out of 5 stars

Worst Service Ever

Brought a car from the Crawley office 4 months ago. Still waiting for my log book on my new car. Left my old car as a part exchange left everything with them as they were full of "oh please let us sort this for you the log book etc don't worry enjoy your new car". Received as letter this morning from the DVLA stating the car I left as a an exchange has been impounded in London and I'm being charged £30 per day until I collect it and £1000 charges for removal etc. Called office and was told nothing to do with us we sold your old car!! WORST COMPANY EVER.... CUSTOMER SERVICE AWFUL THEY JUST WANT TO TIE YOU IN TO A CAR AND MOVE YOU ON. AVOID AT ALL COSTS

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Dave,

I'm sorry to hear you feel that way.

If you could put this in to an email and send it to customerservices@clickcarcredit.com we will be more than happy to look in to this matter further for you.

Kind Regards
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

EXCELLENT & BEST CUSTOMER SERVICE

We purchased a vehicle on the 23rd September 2016. We have never been treated with such respect in our life especially when purchasing anything. Nathan-Ibstock was brilliant and gave us the best customer service,He explained and went through all the paperwork in detail. We have recommended all our family and friends to Car credit and especially to Nathans branch.THANK YOU SOO MUCH AND WE PRAY YOU SUCEED IN LIFE.

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good afternoon Shazia!

It is fantastic to hear that Nathan provided you with such a great service and it ism always great to hear such kind words from our customers! I will let Nathan know and I'm sure this will make his day! :)

If you have any questions please feel free to contact us on www.clickcarcredit.com via our online web chat.

Thanks,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Dean Milton Keynes

Excellent service easy to find good selection of cars paperwork was all explained and easy to follow. DEAN is brilliant talked to step by step great sense of humour.

Also has an area for children

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good morning Sarah!

Thanks for taking the time to let us know how brilliant Dean has been, I will make sure he gets a well deserved pat on the back!

Please feel free to contact us with any questions you may have via our online web chat on www.clickcarcredit.com.

Many thanks,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Adam Milton Keynes

Adam is very nice person who helps with all question and does all the efforts to going home with a new car

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Antonio!

It's great to hear that Adam was so helpful towards getting you your perfect car. Thanks for letting us know.

If you have any future questions or queries please feel free to contact us on www.clickcarcredit.com via our online web chat where a friendly adviser will always be happy to help!

Many thanks,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Marie Ibstock

Would recomend clickcarcredit.com to anyone! Great service and thank you very much for helping in getting my new car !

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Sandra,

It's fantastic to hear we provided you with such a great service. We are always happy to help! Thanks for letting us know Sandra.

If you have any future questions please don't hesitate to contact us via our online web chat on www.clickcarcredit.com.

Kind regards,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Courtenay at Milton kens

Was brilliant and very perfessional

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good morning Dean,

That's fantastic to hear! Thanks for taking the time to let us know.

If you have any questions feel free to contact us via our online web chat on our website.

Thanks,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Milton Keynes branch

I came to Milton Keynes branch , Rasa served me , she have answered all our questions and helped us with everything , very happy with the service and whole company and my new car , would recommend company and rasa to everyone

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Violeta,

It's great to hear that Rasa was able to provide such a great service, thanks for taking the time to let us know!

If you have any questions, please don't hesitate to contact us via our online web chat on www.clickcarcredit.com where a friendly adviser will be happy to help.

Kind regards,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Dane Very Nice guy

Dane Helped us to get a good car

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Ricardo,

It's fantastic to hear that Dane was able to help you find a great car for yourself. Thanks for letting us know.

If you have any questions in the future feel free to contact us on www.clickcarcredit.com via our online web chat.

Many thanks,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Above and beyond

From start to finish excellent service many sales were involved couldn't of asked for a better team helping me purchase my car, I believe it was rayan my original sales advisor and sale completed with Aaron who stayed to ensure I left that day with the car, very friendly everything was explained in detail and I left feeling a very happy lady was made to feel very welcome and I will be returning to them in future for further purchases thanks guys

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good morning Claire!

It's fantastic to hear how great our staff were, I'm glad to hear that we were able to find you your perfect car! We will be looking forward to seeing you again when you come to purchase your next car.

If you have any queries please don't hesitate to contact us via our online web chat on www.clickcarcredit.com where a friendly adviser will be happy to help.

Thanks,
Chlorice
ClickCarCredit.com

Rated 4 out of 5 stars

Very pleased

We've had a very pleaseant experience with the company and the man who dealt with us Tim was very help full test drove 2 cars and decided on the Mazda 3 collected the car with a 12 month mot and very pleased only negative is that when we viewed the car the first day there was one main scratch that was due to be repaired but the following day after it had been for its mot and the delivery driver had brought it to us for delivery we dropped him back to the garage and then took the car home whilst getting my daughter out the car i noticed there was a further bad scratch on the wheel arch, the cars due to go in this Wednesday to have the first repaired and hopefully the second one that was not done within 45 mins of Collecting the car, photos were taken so hopefully we will have this repaired also, if this is done i am more than happy to give a full 5 star review :)

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good morning Kris!

It's great to hear that Tim was able to provide you with such a pleasant service! If you have any future questions don't hesitate to contact us via our online web chat on www.clickcarcredit.com.

Thanks,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Excellent service

We were made to feel very welcome from the start. Dean and Charlie from Milton Keynes went above and beyond to do the best for us to get a lovely family car. We came away very happy and were not pushed into anything at all. Michelle at reception was also so kind and friendly and kept my family entertained whilst we sorted paper work. Thank you :)

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Michelle,
That's fantastic news. Thanks for letting us know.
I will be sure to pass the good news on to our Milton Keynes branch, it sounds like they all provided you with a great service.
If you need any help in the future please visit our website www.clickcarcredit.com where a friendly adviser will be available for a live chat.
Kind Regards
Sasha
ClickCarCredit.com

Rated 5 out of 5 stars

Alex warrington

great service from Alex at the warrington branch. i wasnt sure what i was after but he helped us find the right car. i will be recomending to friends and family .

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Martina,
That's great news, thanks for letting us know.
I will pass the good news over to Alex, I'm sure he will be happy to hear this.
If you need any help in the future please visit our website www.clickcarcredit.com where and adviser will be available for a live chat.
Kind Regards
Sasha
ClicCarCredit.com

Rated 5 out of 5 stars

Nico at Warrington - excellent!

great customer service. very happy with my purchase. Emily at Warrington is also brilliant! thank you for sorting everything for me

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Lorraine,

Fantastic to hear Emily went the extra mile to explain everything to you and gave you such a great experience!

If you ever have any questions in the future, please feel free to contact us on our websites chat feature.
Thanks,
Ryan,
ClickCarCredit

Rated 1 out of 5 stars

Absolute joke of a company!

Initially everything was fine, the lady was lovely and although there wasn't much choice I found a car that fitted my needs and after a few hours of sorting paperwork I drove home in it. After a few days I started getting calls saying they needed bank statements and payslips, even though I had provided all of them when I went to collect the car. When I asked why they needed them I was told that they had chucked them away as the finance company hadn't wanted them initially! Sounded a bit strange but I provided them once again. After 5 weeks I received a voicemail from them so popped out to listen to it in my lunch break and it said they needed to collect the car as the finance hadn't gone through and they would be at my office in roughly an hour! A little while later the man came to collect the car and that was that! After another call to them they did pay for me to get a taxi home but I'm still absolutely gobsmacked and angry at how this could have happened. This ridiculous situation as left me with no car, no way of getting to work or getting my children around, very out of pocket after all the expenses I have had with the car and humiliated at my place of work. Having since spoken to the finance company they confirmed that the paperwork was never submitted by click car credit which also means I was driving with invalid insurance for 5 weeks!!

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Jade,

Great to hear Rasa was so helpful and made your experience such a breeze!

If you ever have any questions in the future, feel free to contact us on our websites chat feature.
Thanks,
Ryan,
ClickCarCredit

Rated 5 out of 5 stars

Excellent

Really happy with my purchase with help from ansar Warrington branch he helped me find what was more affordable for me looking forward to receiving my car on Friday

September 24, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Alana,

I'm happy to hear that Ansar was able to provide you with such a great service. Thanks for letting us know.

If you have any future questions, please don't hesitate to contact us via our online web chat on our website.

Kind regards,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Excellent

Very unexpected purchase but couldn't be more pleased! Our sales man Adam was lovely drove to pick us up and the service was 5*.

Felt very secure purchasing the vehicle we were provided all the information we asked and needed for our peace of mind. ALL the staff and I emphasise ALL the staff were lovely and helpful.

I would highly recommend for a car finance and great choice of clean, nearly new cars!

Thank you everyone for all you help.

September 23, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Good Morning Opeyemi,

It is great to hear that our staff were able to provide you with such a great service! Thanks for letting us know. I will make sure all the team get a big pat on the back!

If you have any future queries, please don't hesitate to contact us via our web chat on www.clickcarcredit.com

Warm Regards,
Chlorice
ClickCarCredit.com

Rated 5 out of 5 stars

Fantastic service from Rhys

Fantastic service from Rhys at the Warrington branch will highly recommend

September 23, 2016
Unprompted review
ClickCarCredit.com logo

Reply from ClickCarCredit.com

Hi Daniel,

That is brilliant to hear! I am glad Rhys was able to provide you with such a great service. Thanks for letting us know.

Any future queries please don't hesitate to contact us via the web chat on our website.

Warm regards,
Chlorice
ClickCarCredit.com

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