Clipto.AI Reviews 2,071

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 993 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of navigation, clean interface, and intuitive design of the app and website. Many people find the product to be a practical and reliable tool, with particular appreciation for the high quality and accuracy of the transcriptions, even for complex language and background noise. The artificial intelligence features, such as AI summaries and speaker identification, are frequently mentioned as amazing and time-saving. However, some people were dissatisfied with the app's performance, noting that it can be slower than the website and may slow down their device. A few other people also felt that the speaker identification feature did not work as expected, with speakers being removed after transcription. Some customers also mentioned issues with not receiving confirmation emails or experiencing bugs that made the platform impossible to use.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting its ease of use,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high-quality and accurate... See more

Product

Clients share positive opinions on the product, with many describing it as a solid, reliable, and practical... See more

Application

Reviewers highlight positive aspects of the app, finding it a lifesaver and an integral part of their daily... See more

Artificial intelligence

Consumers find artificial intelligence to be a positive and invaluable tool, especially for transcription and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mainly use Clipto to convert voice recordings into text, and it works really well. The transcription accuracy is impressive, and it saves me a lot of time. I also like the clean and simple interface... See more

Rated 5 out of 5 stars

Worked with the crypto platform and had a positive experience overall. The interface is user-friendly, the platform runs smoothly, and transactions are processed quickly. I’d also highlight the suppor... See more

Rated 5 out of 5 stars

If you are an executive assistant, administrative assistant, board secretary and you have to take minutes for a meeting Clipto.AI is AMAZING! The transcription of the meeting is on point. The AI sum... See more

Rated 5 out of 5 stars

Clipto is saving me a lot of time. The translations are perfect and I can translate any video and audio and recreate a lot of content on social media for my promotions or for my video courses. It save... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

I was charged after the subscription…

I was charged after the subscription was cancelled and had received a confirmation email from them.

April 11, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 5 out of 5 stars

Very fast and high-quality performance!

Very fast and high-quality performance!
As a lifestyle medicine specialist, I work with videos in different languages all the time. I used to spend hours translating and transcribing them, but this AMAZING tool has completely changed my workflow. It's instant, accurate, and hassle‑free. For me, Clipto has become an indispensable assistant — saving me a tremendous amount of time and effort. Huge thanks to the team!

I sincerely recommend it to anyone who values their time.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. I canceled my subscription and my account clearly shows I am on the "Free Tier" with only 3 uses allowed. Despite this, they still charged me £19.24 on 2 April. It is completely unreasonable to charge a customer for a service they have canceled and no longer have access to. I am currently waiting for a refund. Be very careful with your billing details here.

April 2, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 1 out of 5 stars

Formal Demand to Immediately Cancel Clipto AI Subscription and Stop Unauthorized Billing

Dear Clipto Team,

I had previously and explicitly canceled my subscription to the Clipto AI service. Despite this cancellation, I continue to receive notifications of ongoing charges from your company. I have reviewed my past billing statements and confirmed that unauthorized charges are still occurring after the cancellation date. I hereby formally demand that you immediately terminate my subscription status and cease all further billing.

Should you fail to process this request immediately and confirm the complete cessation of the subscription service and all further billing upon receipt of this email, I will be compelled to pursue legal action. Please reply as soon as possible to confirm that the service has been fully stopped.

---------------------------

Clipto 團隊 您好,

我於先前已明確取消 Clipto AI 的訂閱服務。然而,我持續收到貴公司的扣款通知。我已查閱過往歷史帳單,確認在取消訂閱後仍有扣款發生。在此,我嚴正要求貴公司必須立即停止我的訂閱服務狀態,並停止任何進一步的扣款行為。

如果貴公司未能在收到此信後立即處理並停止訂閱服務及扣款,我將會採取法律途徑追究。請盡快回覆並確認服務已完全停止。

March 27, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.


· Regarding your fee issue, we have already communicated privately with you and have completed the processing for you. Please check it.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

No refund policy

Horrible. I used them and then cancelled it and they stop billing it for one month so I thought I cancelled it successfully but only to find out that they charged three more months (until I realized it) and Shirley from Customer service said there would be no refund. How does it resume in the first place.

March 23, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

· Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

· Regarding your fee issue, we have already communicated privately with you and have completed the processing for you. Please check it.

Rated 1 out of 5 stars

Today they charge my card even I never…

Today they charge my card even I never subscribe to their service. No way to cancel it, I do not use their service at all. On their website no contact information etc. Please be aware I will start legal actions against them.

March 20, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

· Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

· Regarding the issue you described, I have already contacted your email address, but I haven't received a response from you. Please feel free to contact me at your convenience to discuss this matter. Thank you for your understanding.

Rated 1 out of 5 stars

I have been continuously charged for…

I have been continuously charged for Clipto AI for the months of February and March 2026, even though I never authorized this and have already attempted to cancel. This is completely unacceptable.

March 20, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

· Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

· Regarding your fee issue, we have already communicated privately with you and have completed the processing for you. Please check it.

Rated 5 out of 5 stars

Super helpful platform

Super helpful platform! Made my life as a researcher a lot easier! Can't recommend it enough.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great value for money

Great value for money! Clip.ai makes creating content super easy, and the transcripts are incredibly accurate. Highly recommend 👍

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Clipto AI is your best friend

If you do transcription at a profesional level, Clipto AI is your best friend. They have the best tools for the job. Also, they can transcribe in many languages. I've been using it for sometimes now and I don't regret it.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very good program

Very good program. Made good transcript to video files. Recorder option is very good too. I like option to made subtitles

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

Improvement

I was treated very professionally by their customer service after a complaint. Thank you

March 19, 2026
Unprompted review
Clipto.AI logo

Reply from Clipto.AI

Hi there! We have received the product issue you reported. Please send email to us at hugo@clipto.com. We will contact you within 24 hours. We will definitely provide you with a satisfactory solution.

Rated 5 out of 5 stars

I tried Clipto.ai and honestly… I’m impressed.


This isn’t just another tool — it actually saves you time, simplifies your workflow, and lets you focus on what really matters: creating.

Since I started using it, everything feels faster and smoother, with better results. It’s one of those tools that makes you think, “How was I not using this before?”

It definitely changes the game. 🚀

March 19, 2026
Unprompted review

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