Was bought a 1 year sub June 21. Had 8 out of 12 watches and then nothing. No replies to emails, nothing. What is going on. If you have gone bust stop taking new subs. Going to report to trading stan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Subscribed in December, they took payment for February... but it's been over a month and no watch received. Contacting support by email haven't had a response in over a week. Reading comments below, l... See more
Company replied
Avoid! I've emailed twice but had no response. I took out a subscription on 06/02/22 and received an automated acknowledgment. 3 weeks passed and no watch arrived. I checked Trustpilot and recognise... See more
Company replied
Clockwork club is a fantastic company. High quality watches every time guaranteed.the staff are also fantastic to deal with extremely friendly and helpful. I highly recommend Clockwork club to anyone... See more
Company replied
2.1
Poor
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Watch value less than my subscription
Not been a member long and only on the lower tier.
I purchased a one off watch and set up my subscription on the same day.
Quite happy with my one off watch purchase, a pretty decent Timex.
A different story for my first subscription watch delivery. It seems an obsolete watch and I can only find prices which equate to less than my subscription price.
I can't actually find a UK reseller for this watch.
May 11, 2021
Unprompted review
Reply from Clockwork Club
Thanks for your feedback Andrew!
We do offer a price match guarantee if you send us a link to where you have seen the same make and model available to you online.
Exceeds every expectation
Been using Clockwork Club for around 6months now and month after month they continue to exceed all expectations! The product, price and entire process is great and not to mention their customer service is astounding, if they continue to operate at the level they do they will have my business for many years to come!
April 21, 2021
Unprompted review
Exceeds Expectations
I went out on a limb to try this and have be pleasantly surprised, not only with the quality of the watches I have received, but also the attentiveness of the guys over at Clockwork. They are very quick to respond and eager to help resolve any issues or concerns I have had.
I would definitely recommend them!
April 8, 2021
Unprompted review
Reply from Clockwork Club
Thanks for the kind words!
Clockwork club is a fantastic company
Clockwork club is a fantastic company. High quality watches every time guaranteed.the staff are also fantastic to deal with extremely friendly and helpful. I highly recommend Clockwork club to anyone and everyone with even the slightest interest in watches from avid collectors to those who just fancy a new watch. 10/10
March 12, 2021
Unprompted review
Reply from Clockwork Club
Thank you for the great review.
Love my watches!
I signed up to Clockwork Club as a bit of a trial.. I’m glad I did! I have received 4 watches now, and each month keeps getting better and better! New watch day is most definitely my favourite day of the month. Im looking forward to receiving more fantastic watches as part of this club.
March 11, 2021
Unprompted review
This is a great company
This is a great company. Great watches every month. Well worth it. Also if you have any problems they are really easy to contact and deal with. Would recommend to anyone who is interested in watches
March 11, 2021
Reply from Clockwork Club
Thank you for the kind words!
Purchased gift for my partner
Purchased gift for my partner - really happy with both the quality of the watches and the customer service!
Would definitely recommend
March 11, 2021
David Nicholson watch
Not a brand I've come across before but a great looking watch that fits perfectly, very happy
March 11, 2021
Reply from Clockwork Club
Thank you for the great feedback.
Great idea and great service
Great idea and great service. Would definitely recommend to any other watch enthusiasts.
March 11, 2021
Unprompted review
They're on time every time.
They're on time every time with deliveries. The only thing that is a bit annoying is if you don't like the watch you get, you don't have much option to change it. This is the nature of it though, you don't pick any you get so I can't fault them for that! Very good service and keep you up to date very well.
March 11, 2021
Reply from Clockwork Club
Thank you Olivia for your kind words :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.