Clockwork Removals and Storage - Sheffield Reviews 

164
TrustScore 5 out of 5

4.8

Unit 1, Garter Street Industrial Centre, S4 7QX Sheffield, GB


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Rated 5 out of 5 stars

Tom and Luke were brilliant throughout. I had loads to move and splitting it between storage and new house meant it could have been a nightmare. Only two boxes ended up in the wrong place. Tom was ab... See more

Company replied

Rated 5 out of 5 stars

We were happy with the service provided from the quoting and information stage to the guys who moved everything on the day. Everyone we spoke to was helpful in answering our queries and organising wha... See more

Company replied

Rated 4 out of 5 stars

Really amenable office team and on site team. Slight issue that the team set off to the new property before completely emptying the house and confusion around what was and wasn't to be dismantled, but... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lee, Dane, Reagan and Sam for my parents house move this week. They were polite, efficient, good humoured and made a stressful process much easier than I expected. Not one item was chipped o... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Storage Facility

Written by the company

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout Yorkshire, Derbyshire & Nottinghamshire for individuals, families and businesses. We have a network of branches across the UK as well as an international service centre to help our customers relocate across the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Written by the company

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Contact info

  • Unit 1, Garter Street Industrial Centre, S4 7QX, Sheffield, United Kingdom

  • 01142 751 020
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Award Winning Service | 25 Years Experience | Industry Accredited

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I’m very glad I chose Clockwork Removals. Very professional and helpful, both on the day they came to provide a quote and on moving day.

I would definitely use again and definitely recommend.

May 2, 2025
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

I have recently moved and booked…

I have recently moved and booked Clockwork removals. They turned up on time, flawless service, the three lads that came were amazing, they were friendly, polite and professional. It took away lots of the stress from moving house. I 100% recommend this company, worth every penny.

June 6, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

What a great experience

What a great experience,

From the first conversation with clockwork they were great! A very accurate video call to get an idea of what space was required and good value quote. (Not the cheapest but worth paying for!).

The team arrived at just before 8:30 has everything loaded in just over an hour and then went off to wait for us. They really took the stress out of this and worked around us as our toddler had breakfast.

Also unloaded at the other end and really well done, everything placed in an appropriate place even helped move furniture around a bit more than needed.

Thank you everyone at clockwork for helping us move.

June 6, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Our pleasure! We are delighted to hear all this.

Rated 5 out of 5 stars

The best removals company we've used

The guys arrived nice and early and got on. They worked quickly but carefully as well and were super friendly the whole time. They took great care to look after our belongings and nothing was too much for them

February 6, 2025
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Reply from Clockwork Removals and Storage - Sheffield

Brilliant, thanks so much for the review.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, very helpful removal team on the day they worked so hard, would definitely recommend them, very professional, no breakages or issues at all

March 7, 2025
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Reply from Clockwork Removals and Storage - Sheffield

Brilliant, thanks so much this is all great to hear.

Rated 2 out of 5 stars

Poor packing

Poor packing. Property left behind. Had used before but will not do so again

April 1, 2025
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Reply from Clockwork Removals and Storage - Sheffield

Thank you for sharing your feedback. We strive to provide excellent experiences for all our customers so it’s disappointing to learn that your experience didn’t fully meet your expectations, as we were unaware of any concerns at the time. We genuinely appreciate feedback because it helps us improve and address any issues promptly. If there’s anything specific you’d like to share, please don’t hesitate to reach out to us directly on 01142 751020

Rated 4 out of 5 stars

Our experience a little negative

Just one gripe we didn't know we had to pay for boxes.

February 14, 2025
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Reply from Clockwork Removals and Storage - Sheffield

Hello, Thank you for taking the time to leave us feedback. We value all feedback as it helps us to continue to provide an extremely high level of service. We are so sorry if you felt there was some miscommunication regarding the boxes. We will feed this back to the team. We are delighted that the rest of your experience was positive. Thanks again,

Rated 5 out of 5 stars

Phenomenal

Cannot recommend this company enough. Absolutely phenomenal. They made an already stressful move go so smoothly.

March 19, 2025
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Reply from Clockwork Removals and Storage - Sheffield

This is lovely to hear, thanks for the feedback.

Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent. Nothing was too much trouble for the team, they were organised, friendly and polite and went above and beyond ensuring my move was trouble free. Thank you.

March 25, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

This is fantastic to hear, thanks for the review.

Rated 5 out of 5 stars

Highly recommended

We chose the pack and move option and from day 1 (packing day) to getting us into the new house, the team were brilliant.
Super fast, super helpful.
No request was ever a hardship.
Highly recommend

March 26, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

This is great to hear, thanks so much for the review.

Rated 5 out of 5 stars

Great professional company

Great professional company. Move was really smooth and removal team totally professional, caring and quick! Would definitely recommend.

March 25, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

Best Removal Firm I have used

Wow. Great company, fantastic customer service, and they went above & beyond to make what could have been a stressful day, enjoyable and easy.
From the Survey, customer service and moving they were professional, diligent and the price was fantastic.
A massive shout out to Dane and the removal team also. Top lads, polite, respectful, punctual etc ect. I can’t praise them enough. Big 4 bed house fully moved to another big house 80 miles away (yes we have a lot of stuff) and done for 4pm.
I would highly recommend this outfit.
Thanks to everyone we delt with.

March 25, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Our pleasure, thanks so much for such a wonderful review.

Rated 4 out of 5 stars

Reliable and considerate service, minor improvements needed

Reliable and considerate service from packing to unpacking at storage by the removers who came.

The only let down was what I’d been charged for packaging wise wasn’t clearly communicated to me or known on arrival based on the info. to hand for me to either use on the day of removal, or keep for a future move.

Luckily I remembered and asked to keep the boxes that I had already paid for - they weren’t in the best condition either. This part of the service needs to improve given the cost.



March 25, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Hello, we welcome all feedback so thanks for sending us over your thoughts. We will pass this onto the branch and they will work to improve this in future. Many thanks again and best wishes in your new home.

Rated 5 out of 5 stars

Third time using Clockwork and yet…

Third time using Clockwork and yet again took all the stress of the removal from us. First time we had them do all the packing and 100% wish we had used them to do the packing on previous moves too. Superb service.

March 21, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for your review and continued loyalty, we really appreciate it.

Rated 5 out of 5 stars

About as smooth as moving could be

Very reasonable quote, one of the cheapest ones we had.
We had originally booked them for the week before but we didn't complete in time, so had to move the booking last minute (to Dec 23rd). Clockwork admin staff were really good in sorting this out

The crew turned up on time (bit early actually) and just got on with the job. All very polite and friendly, and picked up all the stuff we asked for, even with last minute changes, and were great in positioning in the new house
Seemed to be reasonably quick, but efficient, nothing appears to have been damaged, so would definitely recommend Clockwork for any removals

December 23, 2024
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

I used this company today and the two…

I used this company today and the two guys that moved me from Sheffield s20 to s9 was amazing and down to earth will definitely recommend this company

January 30, 2025
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much, we really appreciate that.

Rated 5 out of 5 stars

Very professional hassle free

The guys packed my entire house. They made the move stress and hassle free with a super professional service. I cannot thank them enough for taking the stress out of moving.

November 22, 2024
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Our pleasure, thanks so much for the review.

Rated 5 out of 5 stars

Professional from start to finish

Professional from start to finish, easy to contact and deal with. Kelly first class.

June 13, 2024
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the review.

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