HORRIBLE CUSTOMER SERVICE
I ordered six shirts from Clothing Monster and about 10 days later, I received three out of the six shirts I ordered. I sent two e-mails explaining what happened and I got no response to either e-mail. About a month later I used a return-item form even though I wasn’t returning anything. I used that form hoping they would respond and they did. They asked what shirts weren’t delivered and I identified the shirts and included a copy of the original order. They sent two of the shirts the only problem is they were seconds with obvious flaws. Instead of the shirt I was still missing, they sent a shirt I had not ordered and did not want. I’ve ordered shirts from Clothing Monster in the past and there were no problems. I lost over $90 so I strongly urge anyone considering Clothing Monster to avoid this company.







