Cloud 10 Beauty Reviews 4,571

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, with many highlighting quick shipping times, even for international orders, and products arriving well-packaged. People consistently find the prices competitive and appreciate the wide selection of products and brands available. The ordering process is often described as easy and convenient, with good communication and updates. However, some customers were not happy with issues related to their orders, such as items being refunded without clear reasons or products arriving with less content than expected. A few reviewers also mentioned receiving incorrect products or products with quality concerns, and some experienced delays with their deliveries, particularly when opting for expedited shipping.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and quick delivery... See more

Product

Consumers generally express satisfaction with the products. Many reviewers praise the great selection of... See more

Order

Clients share positive opinions on order experiences, frequently highlighting the speed and efficiency of the... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers consistently note positive experiences with price, often finding very good prices, top brands at... See more

Based on these reviews

Rated 5 out of 5 stars

Great service bought goods Sunday evening and got delivery on Tuesday morning. Would certainly recommend Cloud 10 and will purchase again. Just one criticism on websites it said 10% off first order... See more

Rated 5 out of 5 stars

I buy from various online skincare and beauty sites as I am disabled and am rarely an in person shopper, so I keep an eye out for sales and bargains, and was very happy with Cloud 10's service. Everyt... See more

Rated 5 out of 5 stars

This is one of the best online sites I have ever purchased from.. My query was answered in a couple of hours of leaving a message. The customer service staff were so pleasant and helpful and the... See more

Rated 5 out of 5 stars

I recently purchased the 12 Days of Christmas gift set from Cloud 10, and I couldn’t be happier with my experience! I ordered it online and was so impressed that I was able to pick it up the very... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Industry
  6. Health and Beauty Shop

About Cloud 10 Beauty

Written by the company

Cloud 10 Beauty is the ultimate discovery destination for top beauty brands. Boasting fresh new finds, viral sensations, and classics, Cloud 10 Beauty is always ahead of the trend! Find hero products, niche brands or firm celebrity favourites in their wide range of categories including makeup, skincare, haircare, body and wellness products.

On the hunt for beauty brands you know, love or want to discover? Cloud 10 Beauty offer brands like Benefit Cosmetics, Redken, Alpha-H, First Aid Beauty, PIXI, iGlow, Vita Liberata, CeraVe, Aveda, The Ordinary, Emma Hardie, This Works and Olaplex to name a few!

The Cloud 10 Beauty’s app is designed to give you quick, easy access no matter where you are. Whether you’re on the go or relaxing at home, shop your fave beauty brands from the palm of your hand. Discover new product launches, the latest trends and be included in exclusive app deals.

With an in-house team of experts, Cloud 10 Beauty are always on hand to answer queries on live chat, email and socials giving advice to customers that ranges from skincare consults, hair how-to’s and makeup tutorials!

Cloud 10 Beauty offer fast delivery no matter where you are in the world. They offer free shipping offers, free samples at checkout and many free gift offers. As Ireland’s No.1 Online Beauty Retailer, Cloud 10 Beauty take pride in putting our customer at the core of everything that we do.

Cloud 10 Beauty brings you the good stuff! No fuss. No drama. Just your wishlist, delivered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great experience

Great experience shopping with Cloud 10 Beauty. The products I ordered arrived promptly and had no issues. I recommend shopping with them.

March 18, 2026
Rated 5 out of 5 stars

Never received my free items.

Never received my free items.

EDITED*** I’m so sorry, I got mixed up on my orders when I made the review. I had actually placed 2 orders 😉 Cloud10 has been awesome every single time I’ve ordered! Yes shipping can take a bit of time because I’m in another country, and I’m completely aware of this, so I’m not going to knock down any stars for that. Good things take time 😇

March 8, 2026
Cloud 10 Beauty logo

Reply from Cloud 10 Beauty

Hi Kara,
We are sorry to see your feedback.
I’ve checked your order, and it looks like no samples were selected this time. To select samples for future orders, just click the Add button underneath your chosen sample(s) in the checkout stage and they will pop in to your cart.
We hope you love your new products.
Caroline

Rated 5 out of 5 stars

amazing shop

Buy first time. Check trustpilot and ordering. Verry good price. Fast shiping. Amazing product. Best recomendation 🥳

December 29, 2025
Rated 5 out of 5 stars

Best of the best👌

Excellent service Guick and easy delivery also great deals for the bargain hunters. The selection of brands and products and second to none all top brands lower prices. Love it ❤️

March 25, 2026

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