Cloudbet Reviews 2,510

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

All in one i can say, if it doesn't have an app it means you focus on your cloudbet what you have been doing all along from different gaming apps its all in cloudbet thank you.

Company replied

Rated 1 out of 5 stars

if you win, you don't actually win, and when you get rakeback, whether weekly or monthly, for example $50, it will be calculated for 30 days, so you get $1.3 per day xDDDDD the biggest scam and the wo... See more

Rated 5 out of 5 stars

Big ShoutOut To The VIP Mangers and Customer Support. Within seconds they answer your questions fix your issues and help with everything. I have been with Cloudbet for 9 Years now. Best in the busi... See more

Company replied

Rated 5 out of 5 stars

TOP NOTCH EXPERIENCE FROM FEB 18TH 2025 TILL NOW ALWAYS BEEN SHARP YES HAD DELAYS AND SITE ISSUES AT TIMES BUT THEY WORK TO SUIT WITH ME MY CLOUDBET I LOVE EM✅️

Company replied

Company details

  1. Betting Agency
  2. Casino
  3. Cryptocurrency Service
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

About Cloudbet

Written by the company

Founded in 2013, Cloudbet is the longest-running crypto-betting platform in the world. It has processed millions of bets across its sportsbook and casino platforms, serving hundreds of thousands of users globally. As a licensed operator, Cloudbet maintains institutional-grade custody solutions and a decade-long track record of zero security breaches. Players can bet using 35+ cryptocurrencies, from Bitcoin and Ethereum to stablecoins and emerging altcoins. Available in 18 languages, Cloudbet features live sports betting across major leagues, esports, and 3,000+ casino games from premier providers. Thank you for choosing Cloudbet.

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You should know

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 1 out of 5 stars

They didn't give me my money

I had months of experience on that site, and whenever I won small amounts of money, they would deposit it for me. But when I tried to withdraw $2200, they canceled my withdrawal and asked for identification documents and proof of residence. Since I intended to gamble anonymously, I gave up on claiming my money. It hurts even more knowing that money could have been used to help my sick son.

October 20, 2025
Unprompted review
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Reply from Cloudbet

Hey John, we've written to your other account but licensed operators are legally required to follow KYC regulations to comply with the our licenses. This allows us to keep our players safe and that way our players know we are reliable.

Rated 1 out of 5 stars

massacre scammers

massacre scammers , i opened account deposited 200$ made 1.200$ on sports asked for withdrawal and they BLOCKED ACCOUNT!!! total scammers, do not ever deposit into this shit company

October 19, 2025
Unprompted review
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Reply from Cloudbet

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully. We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.

Rated 1 out of 5 stars

They didn't give me my money

I had years of experience on that site, and whenever I won small amounts of money, they would deposit it for me. But when I tried to withdraw $650, they canceled my withdrawal and asked for identification documents and proof of residence. Since I intended to gamble anonymously, I gave up on claiming my money.

May 28, 2025
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Reply from Cloudbet

Hey amimix. licensed operators are legally required to follow KYC regulations to comply with the our licenses. This allows us to keep our players safe and that way our players know we are reliable.

Rated 2 out of 5 stars

Only play live games .. and that is sus at times.

There slots are super tight.. they have there slots to scalp everybody with no remorse. 600 spins plus without a bonus and also bought 700 free spin bonus to return 40 dollar win.
Also... the live black jack games was showing me cards way before the dealer passed them to me... either it knows 4 cards in advance... or... there's nothing printed on the cards and when the dealer pulls it from the shoe it scans and displays something it wants you to have.. thats why dealer is able to get the BJ in the oddest times

Don't play here !

A

October 15, 2025
Unprompted review
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Reply from Cloudbet

Hi Don, usually video lag happens when the player has a bad cellular connection or slow internet, in which case it can look like the game shows the cards earlier than the video showed the cards being scanned even when that isnt what happened.

Is this happening to you with all live blackjack or just one in particular? If you can tell us which one we can check with the provider.

Rated 1 out of 5 stars

Cloudbet blocked my verified account…

Cloudbet blocked my verified account and froze my funds for up to 6 months without any valid reason
I’ve been a loyal Cloudbet user with a fully verified Gold 2 account, always playing fair and only on big markets. Today I deposited 2,000 USDT, placed several regular bets — and suddenly my account was blocked.
Support claimed there’s an “investigation” that could take up to six months, yet when I asked where this is written in their Terms & Conditions, they admitted it’s not mentioned anywhere and called it an “internal procedure.”
My balance of $2,300 is now frozen. No explanation, no specific reason, no clear timeframe. This is completely unacceptable and non-transparent behavior from a licensed operator.
Cloudbet holds players’ money without legal grounds. I will file an official complaint to Curaçao eGaming

October 14, 2025
Unprompted review
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Reply from Cloudbet

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.

We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes

Rated 4 out of 5 stars

A good site to…

A very good site to play using crypto currency. Fast withdrawal and they offer lowest withdrawal unlike other site that requires $15 upward to be able to withdraw from their site. But, it will be nice if you guys introduce more markets to choose from when it comes to sport. I realise your over start from 3.5 and it makes it very hard to decide on what to play in your site cos all the options are risky

June 3, 2025
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Reply from Cloudbet

Hey! Thanks for the feedback. I've shared it with the sports team!

Which sport are you speaking about exactly?

Rated 2 out of 5 stars

Misleading advertising — account limitation despite promises

I decided to use Cloudbet because they clearly advertise that there are no limits on winning accounts. However, after some time of regular and legitimate activity, my account was suddenly limited without any valid explanation. This goes directly against what they promote and feels like misleading advertising. Transparency and consistency are essential in this industry, and Cloudbet failed to deliver both in my case.

June 16, 2025
Cloudbet logo

Reply from Cloudbet

Hey Caio, betting limits may vary between different events and markets.

You can continue to place multiple stakes within the available limits shown for each selection.

Our trading team continuously reviews limits based on various factors, and we’ll let you know if there are any changes to your account!

Rated 1 out of 5 stars

Cloudbet Ask 6 Month For Review My Account

Hello I was regularly betting without any problem and last i place bets on russian basketball game and after that i saw my account gone blocked and when i contact them they said below..

"Your account is blocked while we conduct a betting integrity investigation."

They said they need six months to investigate this. Are you kidding guys in this modern world you need 6 month for what review there is no rules and regulations violated by me.
Is sports gaming is illigal? Why do you do like that?

September 16, 2025
Unprompted review
Cloudbet logo

Reply from Cloudbet

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully. We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.

Rated 1 out of 5 stars

STAY AWAY FROM CLOUDBET!! SCAM SCAM SCAM

STAY AWAY FROM CLOUDBET!!!
Refuse to pay out winning bet, hands down the worst customer service!! Try any other website but this one, take my word for it do NOT use their website
Absolute scammers
Have wagered over 100k on their website and they won’t pay out a bet under $100
Imagine if it was a big winning bet, you’d never see your money
Keep telling me they’re investigating but doing NOTHING TO RESOLVE THE SITUATION

September 28, 2025
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hi Trent,

I checked with our team and you were informed of the outcome on 30 September..

Please also note, as stated in our Terms and Conditions: “Under no circumstances will Cloudbet be liable for any damage caused by any incorrect, delayed, or abusive transfer of data via the internet."

Hope his helps!

Rated 1 out of 5 stars

never win .....

September 28, 2025
Unprompted review
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Reply from Cloudbet

Slots and other casino games are games of chance, we have no control over whether you win or lose but we're here to provide a fun time and the best user experience possible!

Rated 5 out of 5 stars

nice bonus

nice bonus, in the bitcoin web, 150 free spins

September 24, 2025
Unprompted review
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Reply from Cloudbet

Glad to hear it!

Rated 5 out of 5 stars

had an issue with withdraw and kyc, I WAS THE IDIOT lol

I had an issue with withdraw and kyc, i lost faith, but in the end it was an error on my side...all sorted and managed to withdraw...dealt with robert on live support, needless to say i owe you an apology robert, sorry, and a sorry to cloud bet for doubting you guy, i feel like a banana.

September 4, 2025
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Reply from Cloudbet

Aw well you're our favourite banana, Jonno

Rated 4 out of 5 stars

Plötzliche Kontosperrung nach Einzahlung und gewonnenen Wetten

I became a Cloudbet customer quite recently, mainly because of the many positive Trustpilot reviews. Until recently I was also satisfied.

Then something very unpleasant happened. On September 16 I was still able to make several deposits and place sports bets, which were settled as wins. Shortly afterwards my account was suddenly suspended without any prior warning. From that moment on my wallet only showed a balance of zero and both the deposits and winnings seemed to have disappeared.

I had already proactively informed Cloudbet support about a misunderstanding with a second account and was told the security team would get in touch with me. Instead, the account was suspended without further clarification.

After days of back and forth with support, I am happy to say that I was finally able to withdraw a first part of my balance. This is a very positive sign and I want to thank Cloudbet for making that possible.

At the same time, I am still waiting for full clarification regarding the remaining deposits and winnings. I really hope Cloudbet will continue on this fair path and resolve the case completely.

I trusted Cloudbet because of the many very positive reviews here, and I still hope that my case will also end with a positive resolution.

September 16, 2025
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hey Herr, if you joined our platform from a blocked country, we are required to suspend your account to remain compliant with the law. If you believe there was any misunderstanding, please email support@cloudbet.com

Rated 4 out of 5 stars

Been a smooth ride so far

Been a smooth ride so far. Little hiccup with a withdrawal that was fixed by support. Great place to hang out.

August 23, 2025
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Reply from Cloudbet

Sweet glad to hear it!

Rated 1 out of 5 stars

There is an option to ask for wager…

There is an option to ask for wager limits increases for sportsbook but all of them are rejected with explanation that it's companies discretion to allow or deny. Of course all of them are rejected leaving you the possibility to wager only pennies.

September 9, 2025
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hi Aleks, I see our team informed you that due to some breaches of rules they cannot increase your limits. I recommend placing multiple bets to reach the amount you want.

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