good resources, easy to learn and use, and great for the price, especially compared to other similar providers. explains everything well without being boring. ultimately a very clear website, with pro... See more
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I enrolled my son on iGCSE English as part of his Home Ed studies. Course materials are well presented and easily accessible. Hard copies arrived promptly. Only been studying for a few months so can't... See more
Company replied
This is all new to me. And especially not being English it might be tricky to understand everything and not to get yourself confuse what do. But with supporting team behind the screen you have not to... See more
The process from start to finish has been really smooth and having a tutor on hand is really useful. They are quick to respond both office and tutors and always happy to help. There are videos on the... See more
Company details
- Distance Learning Center
- Adult Education School
- Career and Education Provider
- Education Center
- Educational Institution
- Private College
Written by the company
CloudLearn are UK specialists in online IGCSE and A-Level courses. Through one of our Online home Study courses, you will have the chance to gain those qualifications or skills you need to make real progress in your life and career. CloudLearn is owned and operated by a dedicated group of academics and educational technologists. At CloudLearn we educate. We don't add technology for the sake of adding it. We add technology only when it improves the effectiveness, the efficacy, or the efficiency of learning. We continually improve our methodology based on emerging technologies.
Contact info
1/11 54 Cook Street, G5 8JQ, Glasgow, United Kingdom
- 0330 111 4006
- info@cloudlearn.co.uk
- www.cloudlearn.co.uk
4.6
Excellent
463 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Laurie Ndifor
Laurie, is the best. Polite, kind and considerate. Responds always and always tries her best to help. Definitely recommend Laurie :)
November 7, 2025
Unprompted review
Extremely satisfied
I am currently doing A-Level Maths and Economics. The way each unit is set up is extremely helpful and makes self learning way easier than I thought it would be. I definitely think this course is better than my experience I had when I was at school. Furthermore, the tutors are quick and kind with their replies. Looking through the revision assessment it's incredibly helpful as a different set of questions are generated each time so it's almost like a new paper each time. I would never look back from this, definitely would recommend this to everyone.
August 18, 2025
Unprompted review
Contradicting content in book and online portal
I am taking the Business 9-1 2025 course and absolutely nothing is the same or matches in the book and online portal. I cannot find the links in the book on the online portal, so how am I supposed to access them?
October 28, 2025
Unprompted review
The advisor “Laurie” whom I spoke with…
The advisor “Laurie” whom I spoke with on the telephone was extremely patient and supportive. She guided me step by step through the sign up and payment process and was friendly and professional throughout.
October 21, 2025
Kind customer service!
I enrolled with cloudlearn last month to do two GCSE's with them, however I was struggling with one of my courses as I didn't feel like it was for me. I reached out to cloudlearn to ask what my options were, and I had a reply from Niamh. Niamh was so kind and clearly explained my options and was so helpful in switching me onto another course completely stress-free. Thank you Niamh :)
October 20, 2025
Unprompted review
Ver well organised format for online learning.
My daughter found it very well summarised, with all the necessary information to track her progress. Highly recommended !
October 6, 2025
Possibly including too much detail
I’m doing the a level chemistry course and have run into some issues. I am learning from home alongside a separate qualification in school, so i am completely on my own for this. The chemistry course has videos attached not specific to the a level specification, leaving me confused a distressed on the very first lesson as i am worrying about American AP chemistry content. Also, some of the diagrams and explanations don’t match up with any other learning resources and materials for this specific course (concerning mass spectrometry), I don’t know if its just going into too much detail, but its leaving me very confused with what i actually need to know.2
Overall, i wish that all the resources were more course specific to the exam i will actually be sitting, or at least specify what are key words and key definitions i need to write down.
October 13, 2025
Unprompted review
Reply from CloudLearn
Hi Phoebe,
Thank you for sharing your feedback, we’re genuinely sorry to hear that you’ve felt confused at the start of your A Level Chemistry course. We completely understand how overwhelming it can feel when studying independently, especially in such a challenging subject.
We’d like to reassure you that every resource provided in CloudPort is carefully aligned with the official A Level specifications and supports the underpinning knowledge required for exam success. These resources are vetted by experienced academics and, in many cases, have also been recommended by our past students, many of whom have gone on to achieve A* grades at A Level. We’re therefore confident in the approach and content we use.
That said, we also recognise that certain topics, for example mass spectrometry, can be complex and that some materials may include additional background information to strengthen understanding. If anything ever feels unclear or goes beyond what’s needed, please don’t hesitate to contact your tutor. Our friendly, qualified academics are here precisely for that reason, to clarify, guide, and ensure you always know what’s expected for your specific exam board.
Finally, we’d like to gently remind all students that if they encounter any issues or confusion, they simply need to reach out to us directly. We truly appreciate the opportunity to help before a review is posted, as our only goal is for every CloudLearn student to feel confident and succeed.
If this response has helped address your concerns, we’d be very grateful if you could consider updating or removing your review to reflect your experience, as reviews have a real impact on our reputation, and we work hard to ensure every student feels fully supported.
Thank you again for your feedback, we’ve passed your comments to our academic team for review to ensure we continue improving our materials and support.
We highly recommend Cloud Learn.
Our son was unsure of what path to take, so A levels online allows him to work, travel and study. CloudLearn has been a really good choice for us all. The customer service support from Keli, our dedicated student advisor, has been top notch. We receive prompt answers if any questions or concerns pop up.
We highly recommend Cloud Learn.
September 30, 2025
Gold star for Keli…
Very grateful to Keli for accommodating my sons change of circumstances. She was incredibly supportive, personable and communicative during all our interactions.
October 9, 2025
Great customer service!
Great customer service!
Needed to extend my course and had a few issues doing it (all my own mistakes as it turned out), Keli was very helpful and polite throughout, and answered my questions promptly!
October 8, 2025
Easy to use and the course is…
Easy to use and the course is structured in a really logical way
September 16, 2025
Reply from CloudLearn
Hi Yvon
Wow — thank you so much for your amazing 5-star review! You’ve absolutely made our day here at CloudLearn 🙌
We’re a small, family-run team, and hearing that your experience has started off so positively really means the world to us. Starting a new course can feel like a big step, and we’re so glad you’ve chosen to take that journey with us.
We’ll be cheering you on every step of the way and wish you every success as you continue your studies. If you ever need support or guidance, our team is always here — day or night — to help you stay on track.
Thank you again for your kind words and for trusting CloudLearn with your learning journey. We can’t wait to see all that you achieve!
I highly reccomend CloudLearn
I highly reccomend CloudLearn, anything I need they are very helpful and always resolve any situation with ease
October 7, 2025
Reply from CloudLearn
Wow — thank you so much for your amazing 5-star review! You’ve absolutely made our day here at CloudLearn 🙌
We’re a small, family-run team, and hearing that your experience has started off so positively really means the world to us. Starting a new course can feel like a big step, and we’re so glad you’ve chosen to take that journey with us.
We’ll be cheering you on every step of the way and wish you every success as you continue your studies. If you ever need support or guidance, our team is always here — day or night — to help you stay on track.
Thank you again for your kind words and for trusting CloudLearn with your learning journey. We can’t wait to see all that you achieve!
Good customer service
There was a delay in receiving the login detail as I registered on the week end, I got the help I needed when I phoned the number stated online, the email I as sent to my junk.
October 6, 2025
Reply from CloudLearn
Hi Mais,
Thank you so much for getting in touch and allowing us the opportunity to resolve your issue. We’re really glad we were able to sort things out for you.
As a small, family-run business, we genuinely care about every student’s experience and always aim to put things right as quickly as possible. Reviews play a huge role in helping others decide whether to trust us — and sometimes a single 1-star rating can have a real impact on a team that works hard to deliver a personal service.
If you now feel satisfied with how everything was handled, we’d be so grateful if you could update or remove your review to reflect your full experience with CloudLearn. Your feedback helps other learners see the real picture and supports small independent education providers like us.
Thank you again for giving us the chance to make things right — and for choosing CloudLearn.
Seamless onboarding process
Seamless onboarding process, value for money and course content is of a high standard. Great tips for learing to study after 40 years out of school. Looking forward to the overall learning experience and taking my gcse exam next year
September 29, 2025
Reply from CloudLearn
Wow — thank you so much for your amazing 5-star review! You’ve absolutely made our day here at CloudLearn 🙌
We’re a small, family-run team, and hearing that your experience has started off so positively really means the world to us. Starting a new course can feel like a big step, and we’re so glad you’ve chosen to take that journey with us.
We’ll be cheering you on every step of the way and wish you every success as you continue your studies. If you ever need support or guidance, our team is always here — day or night — to help you stay on track.
Thank you again for your kind words and for trusting CloudLearn with your learning journey. We can’t wait to see all that you achieve!
Still haven’t received course booklet a…
Still haven’t received course booklet a week after paying for course
September 29, 2025
Reply from CloudLearn
Hi Georgina,
Thank you for taking the time to leave feedback. We’re sorry to hear you were disappointed with the wait for your textbook. While we do state at checkout that textbooks can take up to 8 working days to arrive, we understand that waiting can feel frustrating when you’re keen to get started.
One of the reasons our books take a little longer is because we use a print-on-demand system. Instead of mass-printing and storing thousands of books that may never be used, each copy is produced especially for the student who needs it. This not only reduces waste but also helps us keep our environmental footprint as low as possible - something we’re really proud of.
We hope this provides some reassurance, and we’ll continue working hard to balance speedy delivery with our commitment to sustainability. Thank you again for sharing your experience - it helps us improve while staying true to our values.
If this helps resolve the issue please feel free to edit your review.
Best of luck with your studies!
The CloudLearn Team
So far, so good!
So far, my daughter is enjoying the course and the website is quite simple to navigate! Thank you.
September 30, 2025
Reply from CloudLearn
Wow — thank you so much for your amazing 5-star review! You’ve absolutely made our day here at CloudLearn 🙌
We’re a small, family-run team, and hearing that your experience has started off so positively really means the world to us. Starting a new course can feel like a big step, and we’re so glad you’ve chosen to take that journey with us.
We’ll be cheering you on every step of the way and wish you every success as you continue your studies. If you ever need support or guidance, our team is always here — day or night — to help you stay on track.
Thank you again for your kind words and for trusting CloudLearn with your learning journey. We can’t wait to see all that you achieve!
Avoid if you want quality
The tutor approved the coursework question. When the coursework draft was handed in, another tutor told my daughter that the question didn't meet the requirements, it was approved in error because the other tutor was new. The tutor then suggested that she wait a year so she had time to start over. Obviously this would have meant paying for another exam as the exam was booked through Cloudlearn and can't be taken without the coursework being handed in.
Cloudlearn also booked my daughter for the wrong exam on another subject. Fortunately she noticed and the exam centre managed to correct it after a 20 min delay.
May 23, 2025
Unprompted review
Reply from CloudLearn
Thank you so much for getting in touch and allowing us the opportunity to resolve your issue. We’re really glad we were able to sort things out for you.
As a small, family-run business, we genuinely care about every student’s experience and always aim to put things right as quickly as possible. Reviews play a huge role in helping others decide whether to trust us — and sometimes a single 1-star rating can have a real impact on a team that works hard to deliver a personal service.
If you now feel satisfied with how everything was handled, we’d be so grateful if you could update or remove your review to reflect your full experience with CloudLearn. Your feedback helps other learners see the real picture and supports small independent education providers like us.
Thank you again for giving us the chance to make things right — and for choosing CloudLearn.
Payment Process
CloudLearn is a GREAT resource, but the response and cooperation can be a little slow or reactive. Had trouble getting cooperation in making a payment for various reasons.
It would also be nice to get more formal direction and support in specifics as to tutor involvement and what to expect - promised a call within the same week of purchase and was not forthcoming.
One has to be patient in following up and getting the support needed.
September 23, 2025
Reply from CloudLearn
Thank you so much for getting in touch and allowing us the opportunity to resolve your issue. We’re really glad we were able to sort things out for you.
As a small, family-run business, we genuinely care about every student’s experience and always aim to put things right as quickly as possible. Reviews play a huge role in helping others decide whether to trust us — and sometimes a single 1-star rating can have a real impact on a team that works hard to deliver a personal service.
If you now feel satisfied with how everything was handled, we’d be so grateful if you could update or remove your review to reflect your full experience with CloudLearn. Your feedback helps other learners see the real picture and supports small independent education providers like us.
Thank you again for giving us the chance to make things right — and for choosing CloudLearn.
Informative and quick to respond to my…
Informative and quick to respond to my queries.
September 8, 2025
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