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Cloud Pharmacy | Online Clinic Reviews 22,545

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TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 7,380 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who provide great advice and support. The ordering process is frequently described as easy and straightforward, with many appreciating the clear website and efficient reordering system. Reviewers also commend the fast and reliable delivery service, noting that products often arrive promptly, well-packaged, and as expected. However, some people were dissatisfied with delivery issues, including delayed orders, products arriving late for time-sensitive needs, or not arriving at all. A few other people also felt that the company's communication could be inconsistent, particularly regarding delivery changes or follow-ups on missing orders. There were also concerns about product quality upon arrival, with some receiving items that were not temperature-controlled as required.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

People report positive experiences with order, highlighting the ease and clarity of the ordering process,... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality,... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the ease of use for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super service , delivery very good , clear website not difficult to use .any issues you just leave message or call them they’re straight there to help you .i use them all time 👍☺️☺️

Rated 5 out of 5 stars

I couldn't be happier with the service I've received. The staff have been professional, friendly, and incredibly supportive throughout my journey. They took the time to answer all my questions, expla... See more

Company replied

Rated 5 out of 5 stars

Very happy with cloud Pharmacy. Very helpful and professional. The only grumble I have is that It’s very expensive and Im not offered any discount! My friends are with different pharmacies and receiv... See more

Company replied

Rated 5 out of 5 stars

Excellent fast service, always someone just an email away to help with any questions you may have. Quick delivery reasonable prices good aftercare.

Company details

  1. Online Pharmacy
  2. Pharmacy
  3. Weight Loss Service

Written by the company

Cloud Pharmacy is an Online Pharmacy and online clinic service specialising in Men's and Women's health, and Weight Loss. We offer free online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We aim to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.cloudpharmacy.co.uk

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

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Rated 5 out of 5 stars

Would highly recommend Cloud Pharmacy

Would highly recommend Cloud Pharmacy. They always provide a professional, fast and extremely efficient service with fast delivery of products. I'm a very happy and satisfied repeat customer. Thank you so much

May 19, 2026

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