Clubszone Reviews 

392
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My daughter has just completed her first full week at club zone. We are not from the local area so she didn't know anyone on her first day (age 5) so you can imagine as mum I was nervous for her. Wel... See more

Rated 5 out of 5 stars

My daughter (aged 5) attended her first sessions over Easter and has gone back over 4 weeks of summer hols. She really enjoys the activities and spending time with different friends outside of... See more

Rated 5 out of 5 stars

my two children attended clubszone in the May half term at Syston. They came home raring to go again! Jake and James the activity leaders were brilliant and made my children feel happy and welcome whi... See more

Rated 5 out of 5 stars

My 12 year old Autistic son attends the L'F'E Clubszone and absolutely LOVES going . He enjoys taking part in the wide the range of Activities and also enjoys Socialising with the other children and h... See more

Company details

  1. Sports

Information provided by various external sources

Clubszone are an established Midlands children’s activity club provider specialising in Holiday Activity Clubs, Afterschool clubs and PPA provision. Holiday clubs are a cost effective alternative to conventional child care. Our Holiday, Breakfast, Lunch, After school and Term time clubs cover a variety of activities including drama, sports and dance to name but a few. Our children’s activity clubs are fun, engaging and help to build confidence and self esteem.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(392)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gemma is the best activity leader I…

Gemma is the best activity leader I have ever come across!! She has amazing people skills always knows what to say, builds brilliant relationships with both parents and children! And best of all brilliant at keeping the children entertained and active!! Keep up
The good work Gem!! ⭐️⭐️⭐️⭐️⭐️

August 14, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi,

We will be happy to pass this feedback onto Gemma who will please to hear it!

See you on the next one ;)

The Clubszone Team

Rated 5 out of 5 stars

Great friendly atmosphere at Leicester…

Great friendly atmosphere at Leicester forest east, can always ensure my child is safe & secure, my child thoroughly enjoys his time there. Iv already recommended to friends & family, I would highly recommend clubszone to anyone

August 14, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Victoria,

Its all about the positive vibes this summer and we happy to hear the children and parents are feeling the same.

Roll on next summer!

The Clubszone Team

Rated 5 out of 5 stars

Fantastic for getting kids active.

My boy aged 8 has had a fantastic few days at Burbage Junior. He told me he did so much sport and it was better than an party he’d been to! All very organised with adults to greet, whilst signing in and out your child.

August 14, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Ali,

Thank you for the feedback.

We are pleased you was happy with the signing in and out procedure as safeguarding is our main priority at the clubs.

See you next time!

The Clubszone Team

Rated 5 out of 5 stars

My son attends Clubszone 4 times a…

My son attends Clubszone 4 times a week!! He loves it! Not only can he have the freedom to play around the facilities at Clubszone LFE he is also encouraged to join in with different activites throughout the day set by the kind Staff Gemma, Sam, Jake and other clubszone staff! My child is very shy and he is always encourged to join in and is supported by other staff members if he is not sure! Love this place will be telling all my friends and family about this Club!

August 14, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Carla,

Bringing the confidence out of the children is something we take pride in.

Keeping everyone happy is vital to our business so we are glad customers are feeling this way!

The Clubszone Team

Rated 5 out of 5 stars

My brother attends here at the…

My brother attends here at the Leicester forest east club and he absolutely loves it, it’s a fun filled day full of different activities for the children to do.
Gemma, Sam and Jake do a brilliant job at keeping the children entertained throughout the day and making sure their day is fun filled and everyone is included.
Thankyou for everything you do, I will be recommending you to all my friends and family.

August 14, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Lauren,

Keeping us all entertained is what we do best. Plenty of activities to choose from in the sunshine reminds us of what a great job we have!

The Clubszone Team

Rated 2 out of 5 stars

Inadequate.

Unfortunately, I won’t be recommending this facility to other parents. On my earlier arrivals one of the days I found all gates and doors are wide opened. Anyone could walk in and snatch a child!!!!
I found children on their own at the back garden and my little boy, who is 5 saying to other child that he could not lift a bench, it was too heavy. Young girls, age probably 10 years old were moving heavy equipment after use into a building by themselves. Shortly after a young man appeared, a teacher, quite board and bothered and let those little children put heavy equipment away. He was just NOT bothered.
I left money for my son to buy juice and sweets from the club, he told me that other, older boy was on this duty, he gave him juice and kept the change. Just very bad.
Needless to say we never came back there.

August 12, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Victoria,

In response to your feedback I would like to give you ours after some investigation.

Our gates are left open between the hours of 8:00am - 9:30am to allow all customers to arrive and sign their children into the club. These are also reopened between 3:00pm - 5:00pm for parents to collect. I can assure you that all staff members are aware of where the children are at all times. Safety measures and training are given to us all to not allow this type of situation you have mentioned to happen.

At the time of you dropping off that morning, our staff member was bringing equipment back into the hall after they had just finished an activity outside. The children were helping Sam bring benches together back in the hall along with other equipment.

In terms of the tuck shop, we like to give some children the responsibility of operation to help increase confidence and putting their skills to good use. I can also assure you that this is supervised by a staff member. If your child felt he was given the incorrect change, we hope you could have spoken with us directly at the club and we would be more than happy to correct this mistake.

All staff members work extremely hard and create many different opportunities for the children and have their safety whilst with us as their main priority.

I hope this response clears up your concerns.

The Clubszone Team

Rated 3 out of 5 stars

The kids don't seem to do a lot

The kids don't seem to do a lot. They seem to spend a lot of time watching films. My child doesn't enjoy going as he says it is boring.

However the staff are enthusiastic and friendly. The price isn't bad and you can book last minute which is beneficial.

August 11, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Rhiannon,

We appreciate all kinds of feedback from our customers.

I can assure you that watching films is very limited on the camps if not at all.

The clubs will now have a white board stating which activities they have done that day which we hope can make it clearer to the parents with what their child has been up to that day.

We hope to see you again.

The Clubszone Team

Rated 5 out of 5 stars

Would definately recommend Clubzone

My daughter always enjoys her time at clubzone and the staff are really friendly 🙌🏻🙌🏻🙌🏻

August 4, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Kerry,

That's great to hear.

We hope to see you again ;)

The Clubszone Team

Rated 5 out of 5 stars

Absolutely superb

Absolutely superb! This week was the first time of using Clubszone at Beeston. Can’t thank the staff enough. My Daughter is normally a very shy young lady but the staff and the older children at the camp made her feel special and welcome, she couldn’t wait to get back the next day.
It’s great how the older children have some form of ownership, an older girl (with a close eye on her from staff) was given the job of runnng the tuck shop, what an excellent idea to keep the children engaged and productive. Their is a real family atmosphere. Ellie and Tim are ace, they are brilliant with the children and always tell a joke or 2. Couldn’t recommend enough.
Thanks a lot.

Elise and Mum x

August 3, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi,

Wonderful Feedback.

This is what the club is all about ;)

See you again.

The Clubszone Team

Rated 5 out of 5 stars

Fantastic A***

Fantastic summer club.. my son went for the first time on Monday, he couldn’t get his words out quick enough to tell me how much he loved it and what he had been doing all day.. what excellent staff the club has, a big thank you to Gemma who made sure that my son was ok and was looked after as it was his first time.. thank you it put my mind at rest. My son will definitely be returning throughout the summer... his words ‘mummy I loved clubszone just as much as beavers!!’ I was amazed as nothing has come close to beavers before!!!

August 1, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi Sam,

Keeping our customers happy when they leave their children with us is a vital to us.

We hope to see him again on the future clubs!

The Clubszone Team

Rated 5 out of 5 stars

Great place

My Kids (6 And 7) love going the website and booking is really simple use staff all friendly

July 29, 2018
Unprompted review
Clubszone logo

Reply from Clubszone

Hi,

This is what we are trying to achieve so we thank you for your feedback!

The Clubszone Team

Rated 5 out of 5 stars

What a great Club.

This is the 3rd year that we are using Clubszone and I have to say what a fantastic service it is. Managing bookings and payments online is very easy. My daughter absolutely loves the club and the activities that they offer.Not to forget the staff at Syston in Leicester are very professional and friendly. This year I have also signed my son up and he is just as happy and looking forward to going daily.

July 23, 2018
Unprompted review
Rated 5 out of 5 stars

happy

my daughter is always happy when she is going to clubzone.

July 15, 2018
Unprompted review
Rated 4 out of 5 stars

My kids love it at clubzone LFE

My kids love it at clubzone lfe, tested it for a couple of days at Easter & May and they both very happy to go through the summer. They enjoyed plsying the indoor & outdoor games and like all the staff.

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, the kids love being there. Only a suggestion you could have extended hours only in the afternoon since you have the option to have the only early drop-off but you don't the option to have only late pick up.
Thanks

July 6, 2018
Unprompted review
Rated 5 out of 5 stars

Little Ok Trees Preschool

We are “Little Ok Trees Preschool” Clubszone have been providing us weekly for the last 3 years with fantastic sessions for our 2-4 year olds not only physical development but also developing social, emotional, listening and attention, understanding of the word and many more developments.
All of the sessions are multi sports, they are catered to all abilities and tailored for Learning through play.
The children have a fantastic respect for the staff because the staff go out of their way to know each individual child.
This is a very big part of our preschool life and will be for a very long time, during our school holidays we have many siplings that attend Clubszone and have great feedback from the parents.
A happy place to be, a safe environment for the children and parents can rest at ease that their children are in safe hands and are getting fresh air, exersize and social skills combined.
Keep up the great work Clubszone.

June 14, 2018
Unprompted review
Rated 4 out of 5 stars

Great Solution for Boredom During School Hols!

My grandson attended the test day, and loved it! Subsequently we've booked him in for the summer sessions over the summer school holidays. I've only marked it down from 5 to 4 for two small reasons; The website is a little clunky if you want to book for more than week, after you've booked a week I'd like to be able to choose the next week and so on, but it appears you have to go back to the beginning and search for the school again. Secondly I was contacted to say that two of the weeks I'd booked might be cancelled and they would contact me again the following week to confirm whether or not they had been, however they haven't contacted me and the two weeks are removed from the website, so I assume they have been cancelled.

June 13, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic activities for kids!

Fantastic activities for kids!
Clubzone have provided our Community Centre with an excellent variety of activities through the holidays which many children have enjoyed.
If your child likes sport i would highly recommend they give Clubzone a go.
The staff are well trained and work well with the children, activities are planned and run smoothly so the children are never bored.

Couldn't recommend them highly enough. Thanks guys

June 7, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look