Only good things to say about CMEG. Their service is very good when it comes to queries and client relationships as well as their platform CPro is phenomenal. I have been with them 4 years now and sti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... See more
1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... See more
Company replied
I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... See more
Company details
Written by the company
Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.
Contact info
Albion Plaza, 22-24 Victoria Avenue, Queen's Park Savannah, Port of Spain, Trinidad and Tobago
- +1 (829) 956 5161
- clientservices@cmelitegroup.com
- www.cmelitegroup.com
3.9
Great
243 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain.
September 22, 2023
Unprompted review
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
September 21, 2023
Unprompted review
Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain
September 13, 2023
Unprompted review
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
September 14, 2023
Unprompted review
Customer service is very quick to…
Customer service is very quick to respond and they are very patient in solving issues.
September 13, 2023
Unprompted review
Great company with a great trading…
Great company with a great trading platform with lots of clear and user friendly features to help traders make informed decisions.
September 4, 2023
Unprompted review
First rate platform and excellent…
First rate platform and excellent customer service. Very good executions and never had an issue with mobile trading.
September 12, 2023
Unprompted review
Superb platform
Superb platform, even better service! The customer service representatives who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!
July 14, 2023
Unprompted review
Excellent customer service
Excellent customer service. Amazing platform, ease to use earns a 5 star rating.
September 13, 2023
Unprompted review
Traded a few times
Traded a few times. I do trust the platform and it looks reliable.
August 19, 2023
Unprompted review
Fantastic platform
Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.
September 6, 2023
Unprompted review
Capital is the best platform on the…
Capital is the best platform on the market in my opinion for execution of US stocks.
September 1, 2023
Unprompted review
Highly recommend
Very informative company . They are genuinely interested in helping you to make the most with your transactions/ trade. Highly recommend!
June 14, 2023
Unprompted review
constant issues with using margin
update:
There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.
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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.
July 17, 2023
Unprompted review
Poor Customer Service
Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.
June 29, 2023
Unprompted review
Reply from Capital Markets Elite Group
Dear Alejandro
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.
We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.
Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.
We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.
We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.
Your team at Capital Markets Elite Group
Helpful
Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.
June 5, 2023
They will work with you until your…
They will work with you until your problem is solved, try it and you will see for yourself. Happy with them.
June 12, 2023
CMEG continues to be easy to work with
CMEG continues to be easy to work with. Completely satisfied!
June 13, 2023
Great support and Sterling platform…
Great support and Sterling platform work ok. Expensive commission.
June 13, 2023
Excellent customer service
Excellent customer service. Great broker for anyone wanting to trade the market.
June 14, 2023
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