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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people expressed dissatisfaction with the company's social media presence and marketing strategies, finding them unprofessional and biased. Customers also frequently criticized the staff, noting that some individuals were perceived as egotistical, disrespectful, and prone to interrupting guests. The website was another point of contention, with users reporting issues accessing articles and experiencing frequent streaming problems. The overall service provided by the company was also a significant source of frustration for many, with complaints ranging from subjective reporting to a perceived lack of dedication from some on-air personalities.

What people talk about most

Social media

Customers expressed significant dissatisfaction with social media content. Many reviewers felt that the... See more

Staff

Users describe negative interactions with staff. Many reviewers express dissatisfaction with certain hosts... See more

Website

People report negative experiences with the website. Many customers express frustration with the "pay... See more

Marketing

Reviewers express strong dissatisfaction with marketing practices, perceiving them as overly aggressive and... See more

Service

Customers consistently note negative experiences with service. Many reviewers express dissatisfaction with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

WHY report on Donald Trumps deranged incendiary truth social post about Rob Rhiner and hhis wifes death as part of CNN online article this morning. Have some *#+king decency and respect. We all know... See more

Rated 1 out of 5 stars

This is a propaganda outlet. While they do report real events, they also have heavy political alignments that are clearly represented through bias in their journalism - like a contempt of Trump, for e... See more

Rated 1 out of 5 stars

CNN needs to get Republican talking heads that actually contribute to the discussions instead of right wingers that smirk and make fun of people they are at the table with. I just change the channel,... See more

Rated 1 out of 5 stars

The whole story with Anderson Cooper? Why are you pushing his name when you already pay him $20 million/ yr. Nothing against him, but that show has some great stories with some awesome, hardworking,... See more


Company details

  1. Hobby Store
  2. Media Company
  3. News Cooperation
  4. News Service

Information provided by various external sources

CNN.com delivers the latest breaking news and information on the latest top stories, weather, business, entertainment, politics, and more. For in-depth coverage, CNN.com provides special reports, video, audio, photo galleries, and interactive guides.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Part of the problem

Well, I came here to put down my opinion on how disappointing the misinformation that CNN puts out there on a daily basis , especially over the riots that have been taken place lately , …and then I get my comment removed . WOW .

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Scott Jennings extremist

CNN needs to get Republican talking heads that actually contribute to the discussions instead of right wingers that smirk and make fun of people they are at the table with. I just change the channel, especially when Scott Jennings especially.... cause he doesn't have a decent response. Get rid of him, get more people like Alyssa Griffin, people who are respectful. Stop catering to the extremists like Scott, doesn't contribute anything but laughs and smirks when he's got nothing!

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

CNN news

CNN, I love y’all to death. I watch you every day since you came on the air but right now you are letting the Republicans play you you let them come on your show and just talk you out you let them say questions to an answer. You didn’t even ask they talk so long they take up the time and they make y’all look dumb when you have the Republicans on they make y’all look dumb and make you look like you can’t report because you let them run all over your segment saying anything they want.

January 16, 2026
Unprompted review
Rated 2 out of 5 stars

CNN's offensive advertisement for PNC Bank

CNN is running an ad for PNC Bank that shows a commencement ceremony for graduating students. A man in the audience suddenly stands up, shouts and howls when his son receives a diploma, calling attention to himself and disrupting a milestone event for the students who are about to receive their diplomas, and their families. CNN has reported on the growing problem in America of divisive and aggressive behavior in its news programs, while it generates corporate advertising revenue by celebrating rowdy and disrespectful behavior in advertisements such as this one. The hypocrisy is palpable.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

CNN's customer support is non-existent

CNN's customer support is non-existent. No phone number, no live chat, only useless AI and email. I subscribed to All Access so I could stream CNN Live, and it didn't work. By email they said it would work through Roku, which my TVs have, but wrong. I canceled my All Access subscription but sure would like to be able to turn it on live through my internet TV streaming service. They prefer you sign up with a cable subscriber that carries them. Stinks.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

CNN News is trying to cause unrest in Americans

CNN News is intentionally trying to stir unrest among Americans. Why do they want citizens angry?
I used to enjoy their human interest pieces but now almost every article requires a subscription so I’ve blocked their website in favor of unbiased news reporting.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

New Years flop

Wow ! The most disgusting individuals ever to host the most important day of the year CNN should be ashamed Cooper and his boyfriend 👎👎

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

#CNN Streaming SUCKS

THE NEW STANDALONE STREAMING SERVICE TOTALLY SUCKS AND IS BARELY WORTH THE $$$. THE NEWS FEEDS THAT ARE SUPPOSEDLY LIVE, SOME ARE PRE-RECORDED THOUGH, CRASH AND BUFFER MULTIPLE TIMES A DAY EVEN PER HOUR. JUST TODAY (12/20/2025) DURING ONE "LIVE" NEWS HOUR (FREDRICA WHITFIELD-NOT HER FAULT OF COURSE FOR THE SHIT STREAMING) MY STREAM CRASHED FOUR TIMES AND BUFFERED AT LEAST 50+ TIMES ALL DURING ONE HOUR. I PAID THE ANNUAL SUBSCRIPTION AND DO NOT WANT TO CANCEL OR GET A REFUND, BUT DO WANT TO WARN OTHERS TO THINK IF YOU REALLY WANT TO DO THIS UNLESS YOU HAVE NO OTHER WAY TO WATCH CNN, I WISH CNN COULD FIX THE TECHNICAL GLITCHES. BTW THE STREAM ON HBO MAX ALMOST NEVER HAD ISSUES LIKE THIS AT ALL. I AM TOTALLY SURE THIS PROBLEM IS NOT ON MY END AS ANY OTHER STREAMING SERVICE I USE HARDLY EVER HAVE ISSUES. PLEASE FIX THIS OR GIVE UP ON INDEPENDENT STREAMING AND GO BACK TO HBO MAX, HELL I WOULD HAVE EVEN PAID A FEW BUX A MONTH EXTRA FOR THAT IF THE QUALITY IMPROVED!!!!!!!

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

STOP CHARGING

As a “major” news org, you guys are shit for charging to read your stories. Way to push more people to right leaning news networks… that’s just what our country needs rn! SMH!

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

WHY report on Donald Trumps deranged…

WHY report on Donald Trumps deranged incendiary truth social post about Rob Rhiner and hhis wifes death as part of CNN online article this morning. Have some *#+king decency and respect. We all know DT should keep his **!! mouth shut if he doesnt have anything respectful to say about the death of human being. Samantha Waldenburg should feel ashamed. Nobody want to hear that kind of reporting directly related to a more loved celebrity than stupid ass Donald Trump.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Done with cnn totally

Done with cnn totally. The app went from a 10 minute preview to a 5 minute preview. Was scrolling by it I seen 4 min and 15 seconds of commercials. I didn't even stay for the 45 seconds of news. I hope the viewers drop off so bad that the network goes belly up. After 25 years or more of being a solid viewer, im done!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

This message is for Kate Bolduan.

This message is for Kate Bolduan.
Trying to watch CNN News in the morning is becoming more difficult every day.
What in the world is with the CONSTANT carrying of the coffee cup in every single segment?
Please, if you want to advertise coffee, try working for Starbucks or some other coffee company!
This makes you look totally unprofessional and we’re just waiting for the day for that cup to flip out of your hand!
CNN should be about reporting the news, not prancing around in a mini skirt (like today) and carrying that freakin’ coffee cup!
What in the world has happened to professional news reporting!
Regards
Rita Camaione

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

So much talk

So much talk without pointing main issues. Biased local and international news coverage! Terrible presentation and they worked for some specific countries.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Simply terrible

Simply terrible. So much bs talk! So many important issues around the world going on right now. This station is all about promoting Africa and their news anchors! I wouldn’t call it a news station anymore. I stopped watching it. The last couple of years it went downhill! I hope programming in the US is better?

December 1, 2025
Unprompted review

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