I've been waiting over a week for a router they advertised as 1-2 business day delivery. If you don't mind waiting for a week or more for a item then use them if you need it quickly look elsewhere.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came in need advised on my bosch track saw. Needed help with blade size which was sorted and even came out learning some features i didnt know.
Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... See more
Company replied
Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... See more
Company details
Written by the company
CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.
Contact info
Unit 6 Pheonix Business Park, SA7 9FZ, Swansea, United Kingdom
- 01792 798300
- Sales@cnspowertools.com
- www.cnspowertools.co.uk
3.0
Average
445 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and super fast service 👍
March 2, 2021
Excellent company !
Great service good communication fast delivery with well known firm .. When I rang pleasant helpful and did what they said they would. Partial refund arrived within minutes of asking for it .. great company to deal with thanks !
March 2, 2021
Excellent service
March 1, 2021
Very quick despatch and good value for…
Very quick despatch and good value for money
February 11, 2021
Fast delivery from time of ordering
Fast delivery from time of ordering, I got the last plunge saw in the shop and it works perfectly. I will buy all my power tool requirements from CNS PowerTools. Ken in Basildon
February 7, 2021
Great item and a very prompt delivery.
Great item and a very prompt delivery.
Would definitely buy from again
February 6, 2021
As i send CNS email and they didn’t…
As i send CNS email and they didn’t replay back , the sds drill i bought was ok but the seal of the case was broken , knowing as a brand new drill the case must be sealed , the customer should brake the seal , how do i know maybe the drill was in the display and soon as you received the order you just placed into the case and send it or maybe used , you could give it a good clean and send it .
Delivery time was brilliant
February 6, 2021
Reply from CNS PowerTools
Hi Sali,
I'm sorry to hear that you are not happy with the item you have received.
I have had a look through our email system and i have not been able to find any emails from yourself relating to this matter.
Please rest assured that all items we sell are brand new and genuine.
Sometime our dispatch team will open stock items to ensure that all items are present and accounted for.
If you have any questions please don't hesitate to contact us.
Kind Regards,
Lewis
fantastic experience
February 4, 2021
Unprompted review
Excellent!
customer service is second to none, had a small problem with click and collect called up and they sorted me out in minutes, great company to deal with!
February 4, 2021
Excellent product at an excellent price
January 10, 2021
Great product great service
January 9, 2021
Good price arrived on time would…
Good price arrived on time would definitely recommend
January 7, 2021
Really fast dispatch (same day) and…
Really fast dispatch (same day) and just before Christmas too. Thanks guys for getting the extractor out to me so quickly.
January 6, 2021
Great product and excellent service…
Great product and excellent service would use again
January 5, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.