Been a long time customer, 10 years+ Rarely have any email issues, but when we had a bizarre spoofing attack, the help and support has been first class, and more importantly reassurance we haven'... See more
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Cobeweb support agents were both understanding to the issue we had and were keen to find the reason for the issue. They worked with the 3rd party connector causing the issue and was able to supply a t... See more
Company replied
I wish zero stars were allowed. They "upgraded" us from hosted Exchange to 365 without option. They had not researched or tested the product and it was kicking out small batches of automated invoices... See more
Have been with Cobweb for over 15 years, the support has always been exemplary. Have been able to rely on their hosted exchange without a single issue with three company accounts.
Company details
Information provided by various external sources
Microsoft CSP (Cloud Solutions Provider): Office 365 for Business, Hosted Exchange, Azure, Dynamics CRM, Email Archiving, Cloud Backup & many more.
Contact info
United Kingdom
- www.cobweb.com
3.7
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Poorly managed migration to office 365 - lost £4.5k in revenue
Have been with Cobweb for 14 years. Changed from hosted to 365 office. Complete shambles of change over. Lost every single business email permissions, lost email accounts, all our website quote and enquiries were not be sent to the email accounts and or dropped into spam inbox. Called 4 days in a a row and left 13 messages - no one returned my call.
Totally un-equipped and was unable to manage such a large migration.
Lost £4.5k in 10 days.........disgusting !!!
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Amazing service. We have started using their linux VPS and its absolutely excellent. Everything managed for us and just have to get our web guy to upload the files when he does the changes we ask for.
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