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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with customer service, often finding communication poor and staff unhelpful when trying to resolve issues. Consumers also frequently reported concerns about product quality, noting changes in taste, artificial flavors, and even health-related worries about ingredients. Furthermore, reviewers encountered problems with packaging, including flat products and bottle tops that caused injuries. Conversely, a small portion of people felt satisfied with the product's taste, describing it as refreshing, consistent, and enjoyable. Some consumers appreciated specific product lines, finding them tasty and light.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment over changes in taste and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the product as a world-class,... See more

Price

Users describe negative interactions with price, with many finding products too expensive and expressing... See more

Customer service

Customers had negative experiences with customer service, citing poor communication and a general lack of... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers expressing appreciation for individuals... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I used to love Coke Zero. I much preferred it over Pepsi Max. However, when they changed the recipe it kind of went south. I recently tried a Coke Zero. Oddly, it tastes... how do I put this?.... Holl... See more

Rated 3 out of 5 stars

Why won't your company make a safe soft drink. I drank Diet Coke for 30+ years until I realized via the independent testing that your soft drink can cause physical problems. What can I say to peg yo... See more

Rated 1 out of 5 stars

Don't waste your time complaining. I had 1 can from a multitasking which tasted ans smelt unpleasant. I complained (worried about if they had a bad batch), they replied quickly with a few questions,... See more

Rated 1 out of 5 stars

coke sent " free" 20 oz coke offer. walmart and albertsons does not accept digital only paper coupon offers. coke probably knows this fact. so unable to redeem contacted coke- response - SHRUG SHOUL... See more


Company details

  1. Aerated Drinks Supplier
  2. Beverage Distributor
  3. Catering Food and Drink Supplier

Information provided by various external sources

A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

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2.0

All reviews

(1,465)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Greed.

Doesn’t taste the same, bottle is narrower. Added more sugar, less caramel/trademark Coke flavor. Sad all corporations have to be greedy. Makes me wonder if they all think we’re stupid and will not notice? Not buying this stuff anymore. The Principle of it all.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

This company and there staff are not…

This company and there staff are not good anymore,i complaint about refrigerator it was not working they take 25 days to fix the problem and still not working, pepsi is better than them I'll never give cola any business from now .

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

audio adds that are just that the T-CHICK sound when you open a can, gulping and sounds of enjoyment are a no no, please make them stop

gang, I swear, remove your ads from Spotify or at least make them more bearable, I beg of you. They are just horrible mouth sounds louder than my music, and they try to be funny. Gang, you are a brand with no personal identity. Stop.... please.

Makes me want to drink hot magma rather than whatever beverage the company that assaults my ear makes.

Nice drink though, just no more ads.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Order never turned up

I ordered 12 bottles of Appeltiser from Coca Cola which never turned up.
Constantly chased them only to be told they were lost in transit. No goodwill gesture offered to me.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Coke cola has gone down hill !

I’ll make this short and sweet. Coke cola has some real stupid policies where you cannot speak to any supervisors or corp managers unless you speak to people below them first and they allow you at speak to one of there bosses. So if you have an issue with someone you cannot ever speak to the boss ! I tried to order a customized Coke bottle with our cats name and the orders were declined cause the name doesn’t meet with there policy guidelines for an example. I have a cat named LILO AND STITCH. but the bottles are ordered with the name LILO Craven and Stitch craven. They were both denied till I called and spoke to a mgr who approved them because they were not Disney names if there’s a last name. Now it’s a different classification. I ordered one with the name Nosy Craven. What is wrong with that? But now you cannot speak to anyone about it. Call corporate and they don’t give a darn. This is for me personally not my business that have over hundreds of thousands of dollars worth of coke equipment and orders for there products and I told them approve my 18.00 dollar order or I advise all my managers to call the area rep and get rid of everything Coke cola and corporate doesn’t care. Wow. Next week I call Pepsi. Coke you have 5 days to call me back. You know who this is.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

In my opinion coca cola has poison in…

In my opinion coca cola has poison in it causing bad pain in the neck up one side of the head and a sharpe pain the the head after drinking it.So stop drinking it> my opinion it will kill you

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worest service actually I started a new…

Worest service actually I started a new business of Deccan chai in kphb 13 phases so we approach a coca cola company they give me second hand fridge the fridge was in worest position it compersior is gone my customer are not taken the cool drink and water botels and etc it gives aa shock so I approach aa seals man they told a suggestion they told aa shift aa another company

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

good beverage

still cola is cola. idk 100+ yeasr passed and they still rock...diet coke is the one I like most, no extra calories, feels light after drinking, well done for the company

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

The ingredient in some colas that was…

The ingredient in some colas that was identified as a potential carcinogen is 4-methylimidazole (4-MEI), a byproduct formed during the production of caramel coloring. Although the U.S. Food and Drug Administration (FDA) has not found immediate health risks from low levels of 4-MEI, some organizations like the Center for Science in the Public Interest (CSPI) have called for bans or stricter regulations due to cancer concerns. In response, manufacturers like Coca-Cola have modified their caramel coloring processes to reduce the amount of 4-MEI, avoiding the need for cancer warning labels in some regions.
Key points:
The Chemical: 4-methylimidazole (4-MEI) is the specific chemical found in some caramel coloring linked to cancer risk.
The Source: 4-MEI is not added intentionally but is a byproduct created during the chemical reactions involved in making certain types of caramel coloring, especially the ammonia-sulfite process.
The Controversy: While the FDA has maintained there are no immediate health risks from low levels of 4-MEI, organizations like the CSPI have raised concerns and called for changes to caramel coloring production.
Industry Response: Beverage manufacturers, including Coke and Pepsi, have altered their caramel coloring manufacturing processes to produce less 4-MEI, which has led to the removal of some products from California's list of carcinogens.

The cowering ingredient is not healthy

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time complaining

Don't waste your time complaining. I had 1 can from a multitasking which tasted ans smelt unpleasant. I complained (worried about if they had a bad batch), they replied quickly with a few questions, then after my second reply nothing. Ghosting me 😞

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

“I am deeply disappointed by coke cola…

“I am deeply disappointed by coke cola for its involvement with Israel, despite the growing documentation of human rights violations against Palestinians. The Boycott, Divestment, and Sanctions (BDS) movement has listed coke cola due to its ties to Israel’s occupation and military infrastructure. Amnesty International (2022) and Human Rights Watch (2021) have both described Israel’s treatment of Palestinians as apartheid, yet this company continues to profit without accountability. As a consumer, I cannot in good conscience support coke cola. I will be boycotting until it takes a stand on the right side of history and prioritizes human rights over profit.”

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

58 year old guy looking for fun . .

wow just had my first diet coke EVER! Tape me to a fridge and call me arnold. . . this stuff tastes very tasty and i’ve now having my 7th of the night . . . hold on . . i need to go to the bathroom. be right back. . . yours philip.

August 16, 2025
Unprompted review

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