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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with customer service, often finding communication poor and staff unhelpful when trying to resolve issues. Consumers also frequently reported concerns about product quality, noting changes in taste, artificial flavors, and even health-related worries about ingredients. Furthermore, reviewers encountered problems with packaging, including flat products and bottle tops that caused injuries. Conversely, a small portion of people felt satisfied with the product's taste, describing it as refreshing, consistent, and enjoyable. Some consumers appreciated specific product lines, finding them tasty and light.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment over changes in taste and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the product as a world-class,... See more

Price

Users describe negative interactions with price, with many finding products too expensive and expressing... See more

Customer service

Customers had negative experiences with customer service, citing poor communication and a general lack of... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers expressing appreciation for individuals... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I used to love Coke Zero. I much preferred it over Pepsi Max. However, when they changed the recipe it kind of went south. I recently tried a Coke Zero. Oddly, it tastes... how do I put this?.... Holl... See more

Rated 3 out of 5 stars

Why won't your company make a safe soft drink. I drank Diet Coke for 30+ years until I realized via the independent testing that your soft drink can cause physical problems. What can I say to peg yo... See more

Rated 1 out of 5 stars

Don't waste your time complaining. I had 1 can from a multitasking which tasted ans smelt unpleasant. I complained (worried about if they had a bad batch), they replied quickly with a few questions,... See more

Rated 1 out of 5 stars

coke sent " free" 20 oz coke offer. walmart and albertsons does not accept digital only paper coupon offers. coke probably knows this fact. so unable to redeem contacted coke- response - SHRUG SHOUL... See more


Company details

  1. Aerated Drinks Supplier
  2. Beverage Distributor
  3. Catering Food and Drink Supplier

Information provided by various external sources

A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.0

All reviews

(1,465)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Found a leaking can in my 30 can…

Found a leaking can in my 30 can purchase which leaked onto my carpet and stained it, I phoned coke and spoke with one of their reps. Because the cans were out of date they wouldn’t entertain me. Firstly I understand that the product would (in theory) taste better before the use by date, but surely the manufacturing process would ensure the the cans would last at least double the usable time (coke told me 1 year for the best before date from manufacture) I am not disputing the taste of the coke (although I can’t tell any difference) I believe the cans should last longer. If it wasn’t a manufacturing flaw, why have all the remaining cans not leaked. Why is it that I have never had a Pepsi can leak, only Coke cans. Hey Coke, why not have a best before date of 1 month, then you would never have to fulfil any complaints. Not happy

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Free products for the IDF

I must have bought tens of thousands of diet Cokes, but I will not buy another ever again since learning that Coca-Cola gives free products to the IDF as they murder thousands of innocent Palestinian woman and children. So disgusting. You just lost a lifelong customer.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

RACIST DIGUSTING HORRIBLE TERRIFYING :(

Way back then coca cola was insainly racist , they would only let white people drink their substance , DISGUTING HORRIBLE TERRIFYING thats howd i described their product i liked coca cola before this information but now that i discovered this information from my ccq teacher bless him im from now on only drink pespi yah thats right PESPI because of this DISGUSTING HORRIBLE TERRIFYING news good day coca cola i hope you are not racist now :o .

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Get Pepsi instead

Racist from the beginning

In the early 1900s, Coca-Cola primarily marketed to white consumers and was slow to include Black people in its advertising. Some reports suggest that Coca-Cola was sold at higher prices or was less accessible in Black communities, especially in the South.

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Greedy Coke

I used to really enjoy Coca Cola until you raised the prices to a ridiculous level. Now your products are not so desirable. I found a BC cola that is even better than yours and a 12 pack is only $3.49!! I drink zero sugar and Best Choice has these. I'm glad I found this! Everybody should reconsider..I think you will enjoy this BC product and the price savings!

January 19, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing that leaves the worst taste in…

Nothing that leaves the worst taste in ones mouth than when a company makes it clear they do not value their employees or customers. There are many products that Coca Cola makes & they have lost my business as well as my family’s.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

The Coca Cola fraud

Although Coca Cola is the cola with the best flavour, since the new bottles have been launched, the gas is out before the bottle is half empty, making it a VERY EXPENSIVE drink.

This is just the worst experience as a customer.

February 18, 2025
Unprompted review

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