cocktaildelivery.co.uk Reviews 

489
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We had cocktails delivered this weekend for my partners 30th birthday along with Chef Darren Rogan. The cocktails were amazing so delicious & easy to make. The entire team at cocktail delivery were so... See more

Rated 5 out of 5 stars

Perfect every time! We have been into the store in Lincoln several times and the service is EXCELLENT! Super super knowledgeable. We've also had cocktails delivered. Service is awesome. Now the... See more

Rated 3 out of 5 stars

Good cocktails but disappointed by the owner getting people to promote the products under false pretences. He did a cocktail class for my work and told us to send him pics of our drinks and prizes wou... See more

Rated 5 out of 5 stars

LOVE THESE! The Bramble & Unicorn Gin cocktails tasted amazing, perfect for drinking at home and having a cocktail evening with the girls! The kits come with all the fruit, alcohol and mixers you need... See more

Company details

  1. Alcohol Store

Information provided by various external sources

Free next day delivery


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

489 reviews

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4.5

All reviews

(489)

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Rated 5 out of 5 stars

AMAZING COCKTAILS

Have used this company before and service and products are amazing 5*
Easy to follow instructions on how to mix and cocktail tastes amazing.
Would def buy again from this company

February 25, 2022
Rated 5 out of 5 stars

Had a slight issue with courier

Had a slight issue with courier - not the companies fault but they sorted it out for me immediately..customer service and communication is fantastic and my friend was delighted with her cocktail gift. I will absolutely be back again

February 4, 2022
Rated 2 out of 5 stars

Regular customer

Have used this company a few times now and have always been blown away with their products, service and customer service.

This time not so much the measurements they gave to create the cocktails along with the size of the bottles they sent did not marry up and I felt like the value for money was so much different to previously. Very disappointed.

Customer service and delivery still great just value for money has changed for me.

January 18, 2022
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Reply from cocktaildelivery.co.uk

Hi Bryony,
Thanks for taking the time to review and give us your thoughts in such a constructive way, it makes a difference to other reviews out there!
We don't normally receive these types of comments, so I looked into it further to make sure our processes were right.

I've noticed that you ordered with us right at the beginning from 2020 when we launched the business! As one of the business owners it really made my day, and I'm really appreciative of your custom; a lot has changed since then!

In a nutshell, I can see that you love our Pornstar Martini (so do I, by the way) & that hasn't changed since the beginning - so I know that's not the issue in terms of measurements etc. I'd love the opportunity to talk to you about this and learn about your experience.

Pricing wise, that has increased over the two years by £5; due to our suppliers of not only alcohol, but courier delivery rates, bottles, packaging and labelling. It's unfortunately unavoidable for us and the way things go.

Hopefully this finds you well, we'll reach out via email and it'd be great to have a chat & make things right.

Cheers, Jim

Rated 5 out of 5 stars

Ordered 13 individual cocktails for a…

Ordered 13 individual cocktails for a virtual Christmas party. Would highly recommend. Jim from Cocktail delivery joined our virtual team call to talk us through mixing the drinks which made for more of an event. All delivered on time and tasted great!

December 21, 2021
Rated 5 out of 5 stars

Great service

Great service, prompt delivery and Jim is such a nice guy. He was our Quiz Master for our online Xmas party and did a great job. Would definitely recommend cocktaildelivery.co.uk Thanks Jim really appreciate your help with cocktail choices and sizes.

December 20, 2021
Rated 5 out of 5 stars

Excellent customer service

I found this company on-line having been let down by another supplier and I'm so glad I did. The cocktail kits are superb coming with all you need to enjoy your drinks including the garnish, so no need to have to buy anything additional. They are great value for money in my opinion and I can't wait to impress my guests on Christmas Day.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend

Excellent customer service when there was an issue with a damaged delivery. Really tasty and good quality products.

December 10, 2021
Rated 5 out of 5 stars

Really good cocktails

Really good cocktails, only tried 4 so far, expresso martini, French martini, Tokyo cosmo and bramble. Alittle disappointed with the Tokyo cosmo as I didn't realise it wasn't original cosmo which I prefer, the others were really good.

December 6, 2021

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