Amazing store with a great selection and unbeatable prices. Fifteen years ago I ordered my first Rancilio espresso machine from them. I got a great offer and after a very nice telephone contact with M... See more
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Shipping is too expensive and didn't tell price before ... After payment come stock because shopping ask for more money ... By the way.. one coffee machine.. 200 €. Shpinig 145 € 🤐
Company replied
Ordered a Gaggia espresso machine for delivery to Ireland. While it took a few days (and a few emails from me) for Caffeitalia to actually locate and ship their stock, when they did eventually send it... See more
Company replied
Awaiting an adaptor which I have received with past orders . The Gaggia machine is super ! Liam.
Company details
Information provided by various external sources
Scopri il vasto assortimento di Caffè Italia e scegli tra l'ampia offerta di macchine da caffè, macinacaffè ed accessori per la cucina ai migliori prezzi disponibili sul mercato!
Contact info
Italy
- www.coffeeitalia.it
3.3
Average
296 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing store with a great selection…
Amazing store with a great selection and unbeatable prices. Fifteen years ago I ordered my first Rancilio espresso machine from them. I got a great offer and after a very nice telephone contact with Marco I was tempted to buy, even though the store was unknown to me. Everything arrived perfectly packed and the products were of high quality, plus a few kilos of free coffee. Now, after several years, I decided to buy HX and again I could not find an offer like their’s anywhere. And so again, after a telephone conversation with Marco, I bought a Bellezza Chiara with a Piccolo Titanium grinder. Also this time everything arrived quickly and extremely well packed, probably no one packs parcels like that anymore. In conclusion, I recommend this store with a clear conscience.
May 6, 2023
Unprompted review
A great store with a great range and…
A great store with a great range and prompt service. Everything arrived quickly and well packaged.
April 16, 2022
Very good products (I buy bought coffee…
Very good products (I buy bought coffee masine and the grinder).
I'm very satisfied with it. Thank you. And I receive't quite rapidly.
April 14, 2022
Awaiting an adaptor which I have…
Awaiting an adaptor which I have received with past orders . The Gaggia machine is super !
Liam.
March 1, 2022
I am very happy with the purchase
I am very happy with the purchase, very good price, the product has met my expectations. The delivery was fast and secure.
June 23, 2021
Reply from CoffeeItalia.it
Thanks a Lot dear Iraklis!
Reply from CoffeeItalia.it
Thanks Mr Airton for your review!
order not shipped
April 19, 2021
Reply from CoffeeItalia.it
Gentile Ahmed, vediamo che lei ha effettuato molti ordini su tutte le nostre piattaforme WEB in tutta europa, NESSUNA della carte di credito da lei usate ha dato esito positivo, pertanto alla data odierna noi in nessuna delle nostre 14 piattaforme europee abbiamo ricevuto il suo pagamento, le consigliamo di tentare con un altro metodo di pagamento "funzionante" e di effettuare il suo ordine in uno solo dei siti, la preghiamo inoltre di tener conto che noi dall'Italia non effettuiamo spedizioni in Egitto, per le spedizioni in Egitto deve contattare il nostro dipartimento in Irlanda o Regno Unito oppure Germania da dove possiamo effettuare spedizioni in Egitto e solo ad Aziende registrate .
Un cordiale Saluto la Direzione
Dear Ahmed, we see that you have placed many orders on all our WEB platforms throughout Europe.
NONE of the credit cards you used, gave a positive result.
Currently, in none of our 14 European platforms, we have received your payment.
We recommend that you try another "working" payment method and place your order on one site.
Please also know that we do not ship to Egypt from Italy.
For shipments to Egypt you must contact our department in Ireland or UK or Germany, from where we can ship to Egypt and only to registered companies.
A cordial greeting from the Management
I bought a Quickmill Anita Evo espresso…
I bought a Quickmill Anita Evo espresso machine (I live in Portugal and it is not possible to purchase this machine locally) and am very happy with the help and service. Shipment was on time, all in all very good experience!
February 25, 2021
Reply from CoffeeItalia.it
Dear Mr. Bood, we really appreciate your review, especially because it comes from a beautiful country like Portugal, thank you
Ordered a Gaggia espresso machine for…
Ordered a Gaggia espresso machine for delivery to Ireland. While it took a few days (and a few emails from me) for Caffeitalia to actually locate and ship their stock, when they did eventually send it, it arrived very quickly by FedEx and was well packaged. The machine works fine and I was happy with the service.
January 26, 2021
Unprompted review
Reply from CoffeeItalia.it
Thanks for yor kind review Tony, we will be more quick in the comunications next time!
Reply from CoffeeItalia.it
Thanks a lot for your kind review!
Great experience
Great experience, great products and customer support team, fast delivery. Would buy again products.
January 13, 2021
Reply from CoffeeItalia.it
Thanks Alina for your great review!
Excellent service
Excellent service. The order arrived arrived after 6 days at my door via international post. In fact i did not anticipate that it would arrive that fast especialy during holidays and due to the fact that many courier services have delays because of the covid 19 restrictions. The package was handled with care with no signs of any damage. From my experience of my 1st order, I definitely recommend CoffeeItalia.
January 4, 2021
Reply from CoffeeItalia.it
Dear Mr. Gkoritsas, we would like to thank you for your kind and precious review and for your recommendation!
Very satisfied customer
Shopping in website is very convenient.
Very quick answer from help/info service.
Quick delivery, with tracking number.
The goods are well packaged to prevent damage.
The ordered things are of high quality.
Thanks.
December 19, 2020
Quick delivery to Portugal
Though I was apprehensive with all the negative reviews about coffee italia, I decided to order anyway a Gaggia Classic Pro from Portugal as their price was unbeatable. (Just to exemplify, the Rancilio Silvia costs €548 at Coffee Italia and 840€ + tax at Rancilio Portugal, while Gaggia doesn't even sell directly to Portugal). I ordered on Black Friday (Nov 27) but I didn't get a tracking number. On Dec 3 the order still indicated "processing" so I emailed Coffee Italia asking for an estimated date of expedition. The machine arrived the following day, at the same time as the answer from their services. My Gaggia is brand new and works well.
December 6, 2020
Unprompted review
Everything was OK
November 19, 2020
Shipping is too expensive and didn't…
Shipping is too expensive and didn't tell price before ... After payment come stock because shopping ask for more money ... By the way.. one coffee machine.. 200 €. Shpinig 145 € 🤐
August 25, 2020
Unprompted review
Reply from CoffeeItalia.it
Gentile Alwaleed khalid almamri, la ringraziamo per la sua recensione, come lei saprà tutti i corrieri in questo periodo di emergenza sanitaria applicano delle tariffe extra, la sua spedizione era destinata ad un paese extra cee e precisamente Muscat in Oman, lei ha acquistato 6 prodotti i quali devono essere prima confezionati per poter comprendere il reale peso volumetrico comunicarlo a DHL e ricevere il costo reale che le abbiamo comunicato e che era soggetto alla tariffa maggiorata e quindi leggermente superiore a quella prevista, naturalmente lei poteva decidere di non accettare la nostra proposta ed avrebbe potuto di conseguenza annullare l'ordine, se non lo ha fatto probabilmente i vantaggi nel prezzo dei prodotti da noi offerti ci rendevano ancora competitivi, riteniamo pertanto che per lei aver confermato l'ordine risultasse ancora vantaggioso, lei ha acquistato altre volte da noi e questo ci fa pensare che se continua a farlo l'unica ragione è che si fanno dei buoni affari con Caffè Italia, un caro saluto Gino
Strong machine 👌🏻
Strong machine 👌🏻
Steaming is great compared to the price.
Highly recommended
July 29, 2020
Unprompted review
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