colaley.com Reviews 451

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered the highland cows on 4th Sept kept getting tracking updates till it got to uk then they stopped,sent numerous emails then after six days got one back saying they couldn't find details they'll... See more

Rated 1 out of 5 stars

Same as others ordered early September, sent tracking emails. My parcel has been in transit from Edinburgh since early October. Reply’s from customer services say they are urging delivery company to p... See more

Rated 1 out of 5 stars

I am raging I have been caught out ordering from this company if it even exists. Have ordered 2 bras 9weeks ago still waiting . Like all other reviews keep sending emails and keep getting reply to b... See more

Rated 2 out of 5 stars

UPDATE: After repeated attempts at contacting customer service and initiating a PayPal money back request, the goods did eventually turn up, almost 2 months after ordering. Goods were OK quality,... See more

Company details

  1. Clothing Store

Written by the company

To help you Express Yourself.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

451 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The package arrived after a 2 week…

The package arrived after a 2 week wait. The palette was properly secured, ensuring no breakage or damage. It came in a compact, sleek case, making it easy for travel. The inclusion of a small mirror is thoughtful. Overall, I'm impressed by the practical and chic packaging.

July 30, 2024
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Ordered 3 bras - item never arrived. Customer service was awful and I was expected to pay for shipping and a cost towards their loss for a replacement.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid, way smaller than should be and took 7 weeks to arrive.

Ordered a bra which took around 7 weeks to arrive. When it finally did it was way smaller than the 32G it stated to be. I wouldn't have put it at any bigger than a B Cup.. Really disappointed, won't be able to use it but I'm also not going to bother with returning as I know it will be a nightmare. Avoid.

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

My item never arrived

My item never arrived. I have order 3 bras for 27£ on 03.06…they never arrived. After sending few emails they told me a new package will be sent and then they disappeared. I have lost £27.00. Avoid at all costs.

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful! Ordered a bra in size 36C and what came was a ridiculously small bra that was no way the size ordered. Sent it back and as it’s from china and very expensive to send recorded delivery so just normal delivery and I purchased through #klarna and now there was a sufficient evidence to prove I sent it back! All in all a dreadful experience not to be repeated!

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke. I ordered some bras from them. They took over a month and half to turn up. Then when they did there so called sizing is completely wrong! And they don’t accept returns or give refunds which I think is out of order

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

Ages to arrive, Too Small!!!

Took nearly one month to arrive. DD size ordered, cup size barely a C cup, more like B cup! Waste of money! Go to a shop and try on, also now can't get in touch with them! Not gonna be worth returning, just money down the pan!!!

July 14, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a bra over a month ago and…

I bought a bra over a month ago and still not got … it’s been in the uk then Belfast apparently.. they keep saying wait but still not got.. do not go near this site it’s a fraud site and will not refund me… stay away.FRAUD DO NOT BUY FROM…

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

Scam company. They sent me faulty bras which I paid over £20 for and have said they will only give me £7 back, or I will have to send them back paying $30 shipping at my own expense. They refuse to acknowledge the product is faulty and what their policy is, and now ignore my emails. DO NOT USE THIS COMPANY!

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

The wand is easy to use and it…

The wand is easy to use and it separates the lashes very well. The WaterproofCurl Long Lasting Mascara is absolutely worth its price. It survives sweat, tears and even rain. No smudging or flaking was noted.

June 26, 2024
Rated 1 out of 5 stars

Absolutely terrible quality

Absolutely terrible quality. Ordered the strapless bras. The video shows a full support bra but what you get is a flimsy bad fitting awful quality product. It does not support like the video it flattens you and when you lean over the front pops out. It’s awful. DO NOT BUY FROM THIS COMPANY. PayPal address is all Chinese says it all. Scammers selling in the UK !! Website offers return but they now won’t accept my return and offered £2 compensation. All the people on the video ad saying they are great must be scams as it’s funny how their own Facebook accounts have the video ad as the top post.

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Delivery took months bras finally…

Delivery took months bras finally arrived quality absolutely terrible nothing like what was advertised offered £2 compensation as costs to much to return them I refused offered £4 finally agreed to £6 bra was £25 they says just give them away 🤬 DO NOT BUY FROM HERE

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible please avoid this company they…

Terrible please avoid this company they sent me wrong size so I asked for my money back they offered me £2 even tho they sent me the wrong size. They wouldn't of fitted anyway as tiny and nothing like in the video. Please don't waste your money like I did.

May 9, 2024
Unprompted review
Rated 1 out of 5 stars

One star rating was too much!!

One star rating was too much!!! Would have given no stars!! Waited for a month for delivery and when the item arrived it was of poor quality, no support and the sizing was totally inaccurate, nothing like the what they advertised .
I Emailed to ask for return instructions to be told a £3 refund would be given and to keep the items, obviously I refused and £8 refund was offered them £9.50 .I am now in the process of claiming my money back through PayPal. Avoid this company at all costs!!! Only wished I had read the reviews before ordering 😡

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Just shocking. Even the shop page contradicts itself. I should have noticed sooner 🤦‍♀️ In one part it says non-underwired and in another it says underwired. It says no silicone but then has a paragraph saying it has silicone strips. It says elasticated sides and shows these big chunky elasticated sides- mine showed up with thin strips of elastic & silicone on the sides. It says order up a size which I did and yet the cup still seems 3 sizes too small. It says it has boned sides to help keep it up..mine does not have boned sides. All in all I was definitely not sent the bra from the video

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

STAY WELL AWAY ABSOLUTE JOKE OF A…

STAY WELL AWAY ABSOLUTE JOKE OF A COMPANY Do not buy from these if you need to return they offer you £4 then when u say you want to return for a full refund they ignore you - despite a so called return policy on their website!!
Shocking customer service and seems to be the theme on here also wish I had read reviews prior to ordering

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

One star rating was too much!!

One star rating was too much!!! Would have given no stars!!! Waited for a month for delivery and when the item arrived the sizing was totally inaccurate, poor quality and nothing like the advert suggested. The garment wouldn't fit a child let alone an adult!! Emailed to ask for return instructions to be told a £2 refund would be given and to keep the items, obviously I refused and £6 refund was offered🤣🤣I am now in the process of claiming my money back through PayPal. Avoid this company at all costs!!! Only wished I had read the reviews before ordering 😡

May 10, 2024
Unprompted review

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