colaley.com Reviews 451

I fell for a scam...
Ordered 2 x bras - using the size guide provided on the website - which is totally useful and giving fraud info. What I received had the size label appropriate to the order - which was the excuse used "that the picker had done the correct job". However, when you order a 2XL bra and receive a bra with a cupsize equivalent to an egg cup - there is something majorly wrong!!! They advised that a return would cost me money, suggested I could pass them onto someone else. What is this company trying to do - obviously scam people out of their money and fob them off with excuses and refuse refund. Feel slightly embarrased that I fell for it and wish I'd done proper research and checked this website before ordering :(

If I could give 0 I would .
I could have got better products in Primark and no reply from email to return goods ..Scam ..Avoid Aboid

Tried to cancel within 5 minutes but was told they had processed the order, when bras came the quality was appalling, stitching coming away, cheap material and very small even tho I got large. Customer service doesn't exist just keep getting automated response.

They sent the wrong product and after a week of chatting forth and back with the customer service I resolve nothing.

Purchased for daughter. She loves it!!

I ordered three pairs of women's tights and after taking almost two months to arrive, two if them were wrong in color and size. I talked to the company to see what will je my options and they said to me that everything was fine so there's nothing for them to do. I sent pictures etc to prove that it was wrong and in the end they said that the maximum they could do is to compensate me with £8.7. I paid almost £15 for each of them. I am insisting that that's not enough and now they are just ignoring me.

DO NOT TRUST!!!!
They sent me the wrong item and then tried to tell me that they item they send was correct.
After sending multiple pictures of the item they sent and the original order, they finally accepted that they had sent the wrong item.
However, they refused to give me a refund or send the correct item.
They did offer the £2 compensation.
What an absolute joke!!!!
Find what you want somewhere else!!!!

I was surprised at how well these shoes were made. They have an arch support and cushioning insole. Thus, it’s better than the others that are like walking barefoot. I’d buy again.

Comfortable, great grip and color.

if i could give 0 stars i would. the item i bought was not fit for purpose, i bought through Klarna, eventually after 4 months i got a return address and returned the item, colaley have not said they received tge item so Klarna have now added late payment fees to my account. so now i have no item, paid £16 to return it and have to pay Klarna £20. for nothing. 🤬

I never received my order. I emailed the suggested email and I had a reply with a link which listed questions about my order. There were several questions to choose from but none of them was about 'not receiving' an order' or 'requesting a refund'.
I was really looking forward to receiving my order and finally having a comfortable bra to wear so massively disappointed it never arrived and I can't get a refund. And now every time I go on social media I see an ad for this bra.

I wish I'd seen these reviews before ordering from them. Their website says they accept returns for refunds. They did not! The bras I bought were way too small even though I ordered an appropriate size. Their excuse was that I was sent the size I ordered. Not the point! I exchanged several emails with them, getting fobbed off each time. Their final email suggested I give them to someone else???

These sandals are not only gorgeous but so comfy! Very stylish, the bling adds to these already beautiful sandals. Sam Edelman never disappoints & are very true to size. I wear a 7 1/2 & always know they will fit perfectly!

These are nice just not for me. Returned

The sole is very stiff, I think if you have wide feet you might not find these very comfy or many size up, however they are great if you don’t want to do and full price on the women’s shoes for close to the same value of product.

WORSE COMPANY EVER!! I order some magic curlers, these were fine. But also some thermal tights, I should have at this point realised it was not a UK company as it was recommended for me weight and height I order an XL, I am a size 12, so a UK/ EU medium. I ordered an XXL so ensure they fine and they did NOT! I asked for a refund and to return them, and I kept getting told that is what i ordered so it’s my fault! They offered me £3 compensation on a £24 order! What an insult!! They kept insisting the mistake was mine and ended up giving me £5, and told me to “give away the rights”. What a joke of a company. If you read this, DO NOT ORDER from these guys. You’re better off at Shein or Ali Express!!! They are the absolute WORST!!! I would not recommend even for the curlers which were fine due to their horrid customer service!! I will be posting this review anywhere and everywhere that will take it!!!!

Absolute rip off merchants.
Items are not fit for purpose and are cheap rubbish.
Ordered 4 bras, they are hideous and nowhere near the size they should be.
They are refusing to refund.
Their reply is laughable…. Can you not gift to family or friends. They will love them.
Seriously…avoid at all costs.
Total scammers

bras ordered were not fit for purpose, far to small. have read bad reviews trying to return products, therefore wont bother even trying. don't need the hassle, just want to advise others not to buy from this fake rip off company