ColaPa Reviews 

204
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... See more

Rated 4 out of 5 stars

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... See more

Rated 1 out of 5 stars

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped commu... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

204 reviews

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2.4

All reviews

(204)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The tennis shoes were not what was…

The tennis shoes were not what was represented in the picture. Communicaiton is not made easy. Their return policy is made impossible. I believe it to be a scam web site. It is being used by China to sell products with no recourse, if not up to specifications. Buyer be ware.

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

I order this back on 9.11.23 and was…

I order this back on 9.11.23 and was told 3-5 days I still have not received it yet are you all just taking people money shame on you.
In Jesus name everything you touch will fail until you do right by the one who money you have taken I am also reporting you all to the BBB

September 11, 2023
Unprompted review
Rated 2 out of 5 stars

I ordered (without checking on them)…

I ordered (without checking on them) hummingbird feeders that came with 30 day money back offer.
They are very cheaply made (what was I thinking) so I sent an email for assistance to return. They said it would cost $50 - $80 to return to the warehouse in China, but they would offer $15 towards that. How can I trust that I would get the $15, but
MORE IMPORTANTLY, HOW CAN I TRUST THAT ID RECEIVE one penny of the purchase price?
I’ve been duped!

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

I also purchased bra from dotmalls and…

I also purchased bra from dotmalls and colapa. They use many names as any scammers do. Address on website in New Jersey but now I find they are in China. Govt should be working on this kind of scams but they just turn their head.
I put a stop payment on them.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

I perchase a pair of f reading glasses…

I perchase a pair of f reading glasses they do not focus as they advitised i can see from far with then as wth out then close is worse ,wanted to return have to send to china,they claimed it will cost 50. to 80 dollars to ship I pay some 44.00 dollars. filling complaint with BBB,please do not buy anything from this company.thank you

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

I Bought two pair of shoes and they do…

I Bought two pair of shoes and they do not fit. I really like the shoes but need a smaller size. Can you help me with this? There was nothing in with the shoes to do this. thank you very much foe your help.
Hedwig Olson
This was in late May all I want is a SMALLER size. I like the shoes. I am not sure of the date.

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a heated vest size XS and…

I ordered a heated vest size XS and received a medium. They were no help in returning the vest. I gave it to a friend. That is where I discovered it had no battery to charge. Now I am trying to go to the customer service and cannot get there. My computer warns me that this is not safe!

February 17, 2023
Unprompted review
Rated 1 out of 5 stars

DANGEROUS product

I ordered a neck massager for my daughter for Christmas. When she put it on her neck it gave her shocks . Now they want me to pay to return it to China. This product is
DANGEROUS! Do NOT order from this company!

January 4, 2023
Unprompted review
Rated 1 out of 5 stars

Colapa Customer Service Shocking- Do Not Purchase!

I purchased a heated vest before christmas 2022, it came fairly quickly so I thought, 'great'. However, the first thing I noticed was it didn't come with a battery. Ok, maybe I should have checked the small print more thoroughly. The second thing was the zipper was slightly defective with the bottom 'tooth' sticking out a little, making it tricky to fasten and feeling like it would break if it was forced. I tried Customer Services who were appalling. Didn't reply at first so tried again, when they replied and asked for a picture which I sent, then nothing for weeks, and even after a few polite chase emails, nothing. Shocking.. Now out of pocket for the whole thing. They shouldn't be allowed to trade like this.

December 17, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a heated vest that was supposed…

Ordered a heated vest that was supposed to be "ready to use right out of the box". NO BATTERY INCLUDED! Ordered a medium but sent an XL. Shipped from CA but return shipping has to be to China!NO CUSTOMER SERVICE and I will be handling this with my credit card company.

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 4 vests in early December for…

Ordered 4 vests in early December for Christmas gifts. they arrived in late December. The sizes were wrong. For example the XXXXXL was too small for a person 6' tall and 210 pounds. Although there are described as 'Heated " vests...only if you order the battery pack which is mentioned in small print. I attempted to return the vests and was informed that I had to pay the cost to return to China, which they estimated to be $80-90 (50% of the original order cost).

December 9, 2022
Unprompted review

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