ColaPa Reviews 

204
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... See more

Rated 4 out of 5 stars

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... See more

Rated 1 out of 5 stars

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped commu... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

204 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.4

All reviews

(204)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The only reason I'm giving a 4 star…

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items being shipped from China, so was prepared for that wait. Items received well packaged and exactly what I had ordered.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Mask Guards are ingenious

I love your guards to wear under my masks. It keeps the fabric from going into my mouth and nose when I breathe, I can breathe easier, and I can wear lipstick without it smudging. Also, I can attach it to the ear elastic so it doesn't slip down as other do. THANKS for inventing this great product to wear as long as we need masks.

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Received email several weeks ago that the product was shipped. The shipping confirmation link is bogus. Still have not received product. #scam company

January 14, 2021
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Carolyn Rawlings,
We are so sorry for the delay.

Products and packages delivery time may be extended due to limited transportation availability as a result of the ongoing nationwide COVID-19 impacts since April 2020. Therefore, your shipment will take longer time than usual to be delivered.

Please do not worry, we have contact the shipping company to proceed it.
Hope you can get it soon.

Please send the e-mail to us if you want to know more about your details.
Have a nice day!

Rated 5 out of 5 stars

Great customer service.

Although it took a while to arrive I am very pleased with my phone case. The help I was given when I asked how long it would take to arrive was second to none.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Product is as advertised

Product is as advertised, seller, was responsive to all questions and emails. I was impressed, hading ordered this product from a pop up add, I was skeptical that I would receive it or see my money.

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

mask brackets

Ordered and received mask brackets. Even due to the holidays and this pandemic, I think they were delivered in an exceptionable amount of time. I love the product, by the way. Tried them the day they arrived. Excellent!

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible communication and Customer Service

Placed order on 12/11 for the mask breathing supplements. I have asked repeatedly for accurate tracking information and get no response. I paid extra for DHL, and no indication they shipped via DHL.

Today I asked for a refund and will report to PayPal. Perhaps that will get some attention. Until them, I suggest you avoid this merchant.

January 2, 2021
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Samuel Conner,
We are sorry for that.

We checked your order is on the way to you. And hope you can get it soon.
Please send the e-mail to us if you have any questions. We will reply you within 24 hours.

Have a nice day!

Rated 5 out of 5 stars

as always i was skeptical...

as always i was skeptical of the quality-price, but in this case i was GREATLY surprised! the case for my s20 5g fit perfectly & actually may hold up to described (im not going to try dropping it from 40'), but more impressisve were the ear buds i ordered too, the sound is unmatched in any # of other products i have, def recomend these folks products!!!

December 31, 2020
Unprompted review
Rated 4 out of 5 stars

Took a long time

December 28, 2020
ColaPa logo

Reply from ColaPa

Dear Michael duPont,
We are so sorry for the delay.

As you know, the COVID-19 is getting more and more serious, which has affected the timeliness of logistics to a certain extent. Please do not worry, we will improve the logistics in the near future.

Have a nice day!

Rated 5 out of 5 stars

Good products

Good products, good prices, customer service available and ready to help and find solution to help you in case of needed.

December 16, 2020
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM. You will not be able to communicate with this "company" or site. All my attempts at contact have failed, and I have reported this to my credit card company.

December 14, 2020
Unprompted review
ColaPa logo

Reply from ColaPa

Dear Roslyn Anita Dixon,
We are so sorry for that.

We checked your order is on the way to you. Hope you can get it soon.
And we have replied your e-mail you sent today. You can contact us via E-mail and Facebook.
Please get back to us via emails and we will follow up. We will reply ASAP.

Thank you!

Rated 5 out of 5 stars

Huawaui mobile cover.

It was a shaky start, but I am very pleased with the way it was handled. The Staff were very helpful and obliging.
The cover is exactly what was shown on the ad, and was well wrapped.
I am more than happy with my Huawaui mobile cover. Thank you to Colapa staff.

November 17, 2020
Unprompted review

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