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Coles Miller Solicitors LLP  Reviews 1,508

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, often mentioning quick response times and a smooth user experience. However, some customers also noted issues with communication and efficiency, with a few instances where information had to be resubmitted or progress on cases seemed slow, leading to extended timelines.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication,... See more

Response time

Clients share positive opinions on response time, often highlighting prompt and efficient communication. Many... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report feeling embraced,... See more

Based on these reviews

Rated 5 out of 5 stars

Roger Leedham from coles miller helped us buy and sell our property. Would 100% recommend him. He was prompt with enquiries, thorough with his searches and very knowledgeable. He helped us through a f... See more

Rated 5 out of 5 stars

Roger, Adele and the team at Poole dealt with our conveyancing. They made it straight forward, guiding us through all the paperwork and keeping us up to date with the process. Very professional, polit... See more

Company replied

Rated 5 out of 5 stars

We were fortunate to find Anna Taylor who was beyond outstanding. Super efficient, kind thoughtful and caring. Extremely thorough in her research. Unfortunately she had to deal with a couple of... See more

Company replied

Rated 5 out of 5 stars

Lianne and her team at Coles Miller did an excellent job on our sale and purchase. They always responded quickly and with thorough answers, kept us up to date with next steps. Everything was perfect... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Debt Collecting
  4. Divorce Lawyer
  5. Family Law Attorney
  6. Personal Injury Attorney

Written by the company

Coles Miller are leading Dorset solicitors with offices in Bournemouth, Poole, Broadstone, Christchurch, Wimborne. Contact us for expert legal advice. Services for You PERSONAL INJURY MEDICAL NEGLIGENCE FAMILY LAW DEBT RECOVERY / LANDLORD EMPLOYMENT WILLS, PROBATE, TAX & TRUSTS RESIDENTIAL CONVEYANCING RESIDENTIAL LEASEHOLD PROPERTY DISPUTES & LITIGATION Services for your Business COMMERCIAL LAW COMMERCIAL PROPERTY EMPLOYMENT DEBT RECOVERY DISPUTES & LITIGATION The firm can chart its history back to the late 1920's when its founding member Howard J Cole began working at Poole solicitors firm J W Miller & Sons as a Legal Clerk. Years later he officially launched H F J Cole in 1954, providing a full legal service for the people of Poole. The firm grew and by 1972 there were three partners; Howard, his brother Arthur and Roger Senior. By this time, the firm had been re-named HFJ & AW Cole. As the years progressed and the firm flourished more and more solicitors were brought on board. The year 1989 witnessed the merger with Poole-based firm Millers and thus Coles Miller, as it is known today, was formed. Coles Miller became a Limited Liability Partnership registered in England & Wales under number OC318707 on 1st May 2006.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Julie Morgan

Thank you Julie Morgan for your excellent service, how you explained everything to me and I felt quite at ease and understood. You come highly recommended.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Justice

Coles Miller and in particular David has been so helpful and thorough and also compassionate in our fight for justice for our daughter who died.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Painless and reliable

I received expert and friendly guidance from Julie Morgan at Coles Miller when I needed to revise my "ancient" Will. I was made very welcome at the Poole office, where I discussed my circumstances, and I was kept up to date while the paperwork was being completed. The whole process was painless and all ready within just a few days. I recommend Coles Miller as a trustworthy and very approachable company.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Coles Miller, in particular Mr Anthony Weber, have provided us with excellent service. We feel very happy with the attention and patient explanation that we were given in respect of our requirements and have no hesitation in recommending this firm.

March 20, 2026
Unprompted review
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Reply from Coles Miller Solicitors LLP

Thank you for your review. So glad you were happy with the service you received.

Rated 5 out of 5 stars

Outstanding Service from Jason Barnett…

Outstanding Service from Jason Barnett – Coles Miller Solicitors

We recently completed both the sale and purchase of our home, and Jason Barnett at Coles Miller delivered an absolutely brilliant service from start to finish. Our situation involved several complex issues and some very difficult solicitors on the other side, yet Jason handled every challenge with precision, confidence, and a clear sense of direction.

He set straightforward expectations from the outset, kept us fully informed at every stage, and made sure we always understood what needed to happen next. His communication was sharp and timely, and he consistently pushed things forward when others were slowing the process down.

Jason’s expertise, persistence, and ability to navigate complexity made all the difference. Thanks to his hard work, both our sale and purchase were completed successfully.

We’re genuinely grateful for everything he did and would highly recommend Jason and the Coles Miller team to anyone wanting a solicitor who truly goes above and beyond.

March 12, 2026
Unprompted review
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Reply from Coles Miller Solicitors LLP

Dear Elena, Thank you so much for your review.

Rated 5 out of 5 stars

Professional and experienced.

I used Coles Miller as my solicitors after moving into the area. I found that they listened to what I required, Suggested improvements and proved to be Professional and experienced in their approach to what I required. Their fees are average for the area and available on request and in advance of the work. I would not hesitate to use them again. They are now my go to solicitors and local with may offices in the area. 😊👍

May 1, 2025
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Reply from Coles Miller Solicitors LLP

Dear Graham, Thank you for your review. So glad you were happy with the service you received.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient and kept us up to date throughout

March 10, 2026
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Reply from Coles Miller Solicitors LLP

Thank you for your review. So glad you were happy with the service you received.

Rated 5 out of 5 stars

Our wills…

Julie made the making of our wills very simple.

March 20, 2026
Unprompted review
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Reply from Coles Miller Solicitors LLP

Dear Kevin, Thank you so much for your review.

Rated 5 out of 5 stars

Highly professional service

During a protracted and sometimes frustrating property negotiation Roger Leesom was excellent in guiding me through the details and was accessible and tenacious throughout. I would not hesitate to recommend him to anyone seeking a highly professional and personable conveyancer. Thank you Roger.

March 12, 2026
Unprompted review
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Reply from Coles Miller Solicitors LLP

Dear Roderick, Thank you so much for your review.

Rated 5 out of 5 stars

Conveyancing

Had to sell my dads house. Ruth, Jacob and Conner were fantastic. Great team and great service.
Even when issues came up that couldn't have been thought of for a script, they just took it in their stride. Can't praise them enough.

February 1, 2026
Rated 5 out of 5 stars

Dental Negligence claim

I first contacted Cole’s miller in 2021 after many other solicitors turned down my case. After a long and often challenging Dental negligence case I’m incredibly grateful to have finally reached a successful settlement thanks to my solicitor (David Simpson) and their team.

From the outset, they were professional, knowledgeable, and reassuring. Throughout the process, they kept me informed, explained everything clearly, and were always patient when I had questions or concerns. What stood out most was their persistence and attention to detail—they never gave up on my case, even when things felt slow or complicated.

This has been a stressful journey, but having a solicitor I could trust made a huge difference. Their support and expertise ultimately led to a positive outcome, and I’m very thankful for their hard work and dedication.

I would highly recommend them to anyone going through a similar situation.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Marie Harder…

Exceptional service from Marie Harder and her team. Marie made the job of updating my will since my partners passing, so much easier and stress free. Thank you Marie. I would always recommend Coles Miller.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Anna Taylor

Excellent service from Anna Taylor and her assistant Kristina Gonzalez who did the conveyancing on our property sale and purchase of another one. Prompt response to questions and kept us informed regularly of any updates. Anna and Kristina were very polite and professional in their dealings with us and we could not have asked for any more. I would thoroughly recommend Anna Taylor of Coles Miller for anyone looking for a conveyancing solicitor.

December 3, 2025
Unprompted review

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